酒店回复: Dear Adrian,Thanks for the 5-star rating! We’re glad you felt safe during your stay—that’s a top priority for us. Your feedback’s been noted, and we’ll keep working to maintain that sense of security. Hope to welcome you back soon!Sincerely, Hotel Manager
4.0分
其他
原文
翻译提供方：Google
一切都很好，但房间闻起来有点霉味，周围感觉不太安全。否则一切都好
5.0分
其他
原文
翻译提供方：Google
很棒的地方我很快就会回来
4.0分
其他
Room was just what i needed for my stay. Only bad thing is my key card quit working twice and had to go to office to get fixed; inconvenient...
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酒店回复: Dear Valued Guest,Thank you for taking the time to tell us about your experience at the Red Roof Inn Houston – Jersey Village. We're delighted to hear the room met your needs during your stay. Please accept our sincerest apologies for the key card malfunctions. In response to your feedback, I am notifying the hotel is not repeated.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Very truly yours,LeahRed Roof ManagementRediResponse Specialist
1.0分
商务出差
The room smelled old and damp. There were dogs barking at all hours of the day. This was a difficult stay and not very comfortable.
3.0分
商务出差
Wi-Fi was great staff was really pleasant they made sure my needs were met the room was ok could have been cleaned better I would stay again
2.0分
商务出差
There was a weird smell that never dissipated and all my clothes and bags smelled like it for weeks after. The bed was horribly uncomfortable
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酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Houston – Jersey Village. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience, resulting your 4/10 score. You indicated that you were unsatisfied with the bed and unpleasant odor. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,ChirellRed Roof ManagementRediResponse Specialist
5.0分
其他
Everything good except the cashier, there too much bumpers and that are too high, my car jump too much
这家汽车旅馆在满足我的需求方面表现出色。
这是我一生中最糟糕的经历，更不用说房间里那股难闻的气味了。
安全的
一切都很好，但房间闻起来有点霉味，周围感觉不太安全。否则一切都好
很棒的地方我很快就会回来
Room was just what i needed for my stay. Only bad thing is my key card quit working twice and had to go to office to get fixed; inconvenient...
The room smelled old and damp. There were dogs barking at all hours of the day. This was a difficult stay and not very comfortable.
Wi-Fi was great staff was really pleasant they made sure my needs were met the room was ok could have been cleaned better I would stay again
There was a weird smell that never dissipated and all my clothes and bags smelled like it for weeks after. The bed was horribly uncomfortable
Everything good except the cashier, there too much bumpers and that are too high, my car jump too much