酒店回复: Hi Roberto,Thank you for sharing your feedback. We sincerely apologize for the experience you had upon your arrival. Please know that we take these concerns seriously, and we will share your comments with the team to ensure this is addressed. We hope to have the opportunity to provide you with a better experience in the future.
5.0分
商务出差
原文
翻译提供方：Google
微波炉坏了，之后一切都很好，非常干净，空间非常安静
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酒店回复: Hi Fernando,Thank you for your thoughtful feedback. We are pleased to hear you appreciated the spaciousness, cleanliness, and tranquility of our property. Please accept our apologies for the inconvenience caused by the microwave, and rest assured, we are taking steps to resolve the issue.
4.0分
情侣出游
原文
翻译提供方：Google
清洁良好，秩序井然，早餐不错
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酒店回复: Dear Guest,Thank you for your kind remarks. We are delighted to hear you appreciated the cleanliness, orderly environment, and quality of our breakfast. We look forward to the pleasure of welcoming you again in the near future.
1.0分
其他
原文
翻译提供方：Google
最好还给我
钱，他们是贼，难以置信
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酒店回复: Hi Jorge,It is disheartening to read your opinion about our hotel. We apologize for the inconvenience you faced. Please consider reaching out directly to the property or customer service with the details of your stay so we can better understand the situation and work toward a resolution. Your experience matters, and we’d like the opportunity to address your concerns properly.
4.0分
其他
原文
翻译提供方：Google
一切还好
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酒店回复: Dear Guest,It is wonderful to hear that everything was satisfactory. Thank you for your feedback, and we look forward to welcoming you again soon.
2.0分
其他
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The photos used on the listing are so outdated, the elevators were definitely sketchy, and we found a roach on one the pillows in the room we were staying in, which discouraged us to even want to try the breakfast, staff wasn’t rude but wasn’t friendly either or welcoming.
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酒店回复: Dear Guest,Thank you for your feedback. We apologize that your stay did not meet your expectations. We take your comments seriously and will share them with our team to address the cleanliness, maintenance, and overall guest experience.
1.0分
情侣出游
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First time reviewer here but I recommend to not stay at this hotel. The rooms had roaches and were not clean. The elevator is sketchy and super worn down. Sometimes it took the elevator a little while to open the doors. The left one was a tad bit in better condition than the left. Just looking around the property you can tell it needs more repairs than the average low cost hotel. On the third floor the elevator buttons did not work and one of the lughts was just hanging bye a thread.
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酒店回复: Hi Tiffany,We sincerely apologize for the issues you experienced during your stay. Cleanliness, safety, and maintenance are top priorities for us, and it’s clear we fell short in multiple areas. Your feedback will be shared with our management team immediately to address these concerns. We appreciate you bringing this to our attention and will work to improve the experience for future guests.
4.0分
其他
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My original room was halfway cleaned. I let the lady from the front desk. She came to look herself. I didn’t have a problem with at all. My second room ac smells of mildew
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酒店回复: Hello Susan,Thank you for sharing your experience. While it’s good to hear that the front desk staff promptly addressed the issue with your first room, we regret that the second room’s AC had a mildew odor. Your feedback is invaluable, and we will ensure our team takes immediate steps to improve room inspections and maintenance for a fresher, more comfortable stay.
1.0分
其他
My shower was dirty the vent was hanging in the bathroom and the carpet was dirty
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酒店回复: Hi Mykela,We sincerely apologize for the cleanliness issues you encountered during your stay. This is not the standard we strive to uphold, and we will be addressing these concerns with our team to ensure improvements are made. We appreciate you bringing this to our attention and hope to provide you with a better experience in the future.
网速很不错
我们到达的那天早上，工作人员的服务非常糟糕。房间里的女孩身上有很浓的烟味，而且非常浓烈。
微波炉坏了，之后一切都很好，非常干净，空间非常安静
清洁良好，秩序井然，早餐不错
最好还给我
钱，他们是贼，难以置信
一切还好
The photos used on the listing are so outdated, the elevators were definitely sketchy, and we found a roach on one the pillows in the room we were staying in, which discouraged us to even want to try the breakfast, staff wasn’t rude but wasn’t friendly either or welcoming.
First time reviewer here but I recommend to not stay at this hotel. The rooms had roaches and were not clean. The elevator is sketchy and super worn down. Sometimes it took the elevator a little while to open the doors. The left one was a tad bit in better condition than the left. Just looking around the property you can tell it needs more repairs than the average low cost hotel. On the third floor the elevator buttons did not work and one of the lughts was just hanging bye a thread.
My original room was halfway cleaned. I let the lady from the front desk. She came to look herself. I didn’t have a problem with at all. My second room ac smells of mildew
My shower was dirty the vent was hanging in the bathroom and the carpet was dirty