酒店回复: Hi Roberto,Thank you for sharing your feedback. We sincerely apologize for the experience you had upon your arrival. Please know that we take these concerns seriously, and we will share your comments with the team to ensure this is addressed. We hope to have the opportunity to provide you with a better experience in the future.
4.0分
情侣出游
原文
翻译提供方：Google
清洁良好，秩序井然，早餐不错
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酒店回复: Dear Guest,Thank you for your kind remarks. We are delighted to hear you appreciated the cleanliness, orderly environment, and quality of our breakfast. We look forward to the pleasure of welcoming you again in the near future.
1.0分
其他
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The staff was nice but I could not stay here. I ended up leaving and booking at another hotel. I would recommend they tear this place down and start over! They try to mislead you with pretty pictures of the lobby but the minute you go to the elevator everything goessouth!
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酒店回复: Hello Burlene,We are sorry to hear that your experience did not meet expectations. While we're glad to hear you found the staff helpful, we apologize for the issues you encountered with the condition of the hotel. We take your comments seriously and will work to improve. We appreciate your feedback and hope you'll consider giving us another chance in the future.
1.0分
其他
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The room was awful. Carpet coming up, no smoke detector just a whole in the wall, tv did not work and roaches. Very bad experience. If i could have got a refund we would have went elsewher.
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酒店回复: Hello Christy,We’re very sorry to hear about your experience. What you described is not reflective of the standards we strive to maintain. Your concerns regarding room condition and cleanliness are being taken seriously and will be reviewed with our management and maintenance teams for immediate action. We sincerely apologize for the inconvenience and disappointment you faced and recommend contacting the property directly so they can assist you further regarding your stay.
2.0分
其他
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The photos used on the listing are so outdated, the elevators were definitely sketchy, and we found a roach on one the pillows in the room we were staying in, which discouraged us to even want to try the breakfast, staff wasn’t rude but wasn’t friendly either or welcoming.
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酒店回复: Dear Guest,Thank you for your feedback. We apologize that your stay did not meet your expectations. We take your comments seriously and will share them with our team to address the cleanliness, maintenance, and overall guest experience.
1.0分
情侣出游
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First time reviewer here but I recommend to not stay at this hotel. The rooms had roaches and were not clean. The elevator is sketchy and super worn down. Sometimes it took the elevator a little while to open the doors. The left one was a tad bit in better condition than the left. Just looking around the property you can tell it needs more repairs than the average low cost hotel. On the third floor the elevator buttons did not work and one of the lughts was just hanging bye a thread.
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酒店回复: Hi Tiffany,We sincerely apologize for the issues you experienced during your stay. Cleanliness, safety, and maintenance are top priorities for us, and it’s clear we fell short in multiple areas. Your feedback will be shared with our management team immediately to address these concerns. We appreciate you bringing this to our attention and will work to improve the experience for future guests.
4.0分
其他
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My original room was halfway cleaned. I let the lady from the front desk. She came to look herself. I didn’t have a problem with at all. My second room ac smells of mildew
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酒店回复: Hello Susan,Thank you for sharing your experience. While it’s good to hear that the front desk staff promptly addressed the issue with your first room, we regret that the second room’s AC had a mildew odor. Your feedback is invaluable, and we will ensure our team takes immediate steps to improve room inspections and maintenance for a fresher, more comfortable stay.
1.0分
其他
My shower was dirty the vent was hanging in the bathroom and the carpet was dirty
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酒店回复: Hi Mykela,We sincerely apologize for the cleanliness issues you encountered during your stay. This is not the standard we strive to uphold, and we will be addressing these concerns with our team to ensure improvements are made. We appreciate you bringing this to our attention and hope to provide you with a better experience in the future.
4.0分
其他
Room was clean but lobby had a funny smell to it . The staff was great and the breakfast.
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酒店回复: Hi Susan,Thank you for sharing your experience with us. We’re glad to hear you enjoyed the clean room, great service from our staff, and breakfast. We appreciate your feedback regarding the lobby and will look into it right away. We hope to welcome you back for another pleasant stay.
网速很不错
我们到达的那天早上，工作人员的服务非常糟糕。房间里的女孩身上有很浓的烟味，而且非常浓烈。
清洁良好，秩序井然，早餐不错
The staff was nice but I could not stay here. I ended up leaving and booking at another hotel. I would recommend they tear this place down and start over! They try to mislead you with pretty pictures of the lobby but the minute you go to the elevator everything goessouth!
The room was awful. Carpet coming up, no smoke detector just a whole in the wall, tv did not work and roaches. Very bad experience. If i could have got a refund we would have went elsewher.
The photos used on the listing are so outdated, the elevators were definitely sketchy, and we found a roach on one the pillows in the room we were staying in, which discouraged us to even want to try the breakfast, staff wasn’t rude but wasn’t friendly either or welcoming.
First time reviewer here but I recommend to not stay at this hotel. The rooms had roaches and were not clean. The elevator is sketchy and super worn down. Sometimes it took the elevator a little while to open the doors. The left one was a tad bit in better condition than the left. Just looking around the property you can tell it needs more repairs than the average low cost hotel. On the third floor the elevator buttons did not work and one of the lughts was just hanging bye a thread.
My original room was halfway cleaned. I let the lady from the front desk. She came to look herself. I didn’t have a problem with at all. My second room ac smells of mildew
My shower was dirty the vent was hanging in the bathroom and the carpet was dirty
Room was clean but lobby had a funny smell to it . The staff was great and the breakfast.