酒店回复: We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
5.0分
其他
原文
翻译提供方：Google
非常好的服务
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酒店回复: Thank you for taking the time to share your experience, and we look forward to serving you again in the future.
1.0分
商务出差
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This was the second time I reserved a room at the La Quinta in Rosenberg. They showed rooms for rent that were available on your website. I paid for it then I get there and they do not have the room available and they want to charge me more for a room with two beds. It's just me by myself. I just needed one bed so my experience with that hotel I do not like it. If they not going to have the room that I want why are they advertising it and when I get there why are they charging me more?
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酒店回复: Thank you for taking the time to share your experience. I apologize for the issues that you experienced with the room you reserved not being available. I hope that you give us another opportunity to better serve you in the future.
3.0分
商务出差
The rooms need severe renovations, The walls was very unpleasant to look at. The staff was very accommodating, and pleasant!
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酒店回复: We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
5.0分
其他
Good customer service
It was amazing the hot breakfast was delicious 😋😋 love it will be coming back soon... You all should give it a try...
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酒店回复: Thank you for sharing your experience, and we look forward to serving you again in the future.
2.0分
其他
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Room was fine. It was clean and AC worked perfectly. Hallway on 2nd floor reeked of ****. I was given a connecting room and the people in the other room were extremely loud. Singing, laughing, yelling, clapping and banging on something from 11:30 pm till 6:45 am. I called several times to complain but according to the night manager they do not have quiet hours or a quiet hour policy. I was not able to sleep at all.
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酒店回复: Your feedback is very important to us, and I am saddened to hear that you experienced several issues during the night. Please be rest assured that we are taking the appropriate measures to address the problems and prevent any future occurrences.
2.0分
其他
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Stinks like POT
The entire hotel smelled like POT. It absolutely stank even through they claim to be non-smoking. Iy was not a temporary smell, it was there all the time. The room was ok and decently clean, but the AC didnt work well and it was so humid it was miserable.
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酒店回复: Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
5.0分
商务出差
Good Comfort
We enjoyed our stay. Clean hotel, nice staff, clean room and comfortable bed. My go to place on my next trip to Houston
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酒店回复: Thank you for taking the time to share your experience. It is always a pleasure to receive positive feedback.
房间非常好 环境特别好
服务人员也很好
推荐
性价比还不错
还可以。
酒店房间看起来还可以。位置很棒，但不幸的是，我儿子吐了一两只蟑螂。
非常好的服务
This was the second time I reserved a room at the La Quinta in Rosenberg. They showed rooms for rent that were available on your website. I paid for it then I get there and they do not have the room available and they want to charge me more for a room with two beds. It's just me by myself. I just needed one bed so my experience with that hotel I do not like it. If they not going to have the room that I want why are they advertising it and when I get there why are they charging me more?
The rooms need severe renovations, The walls was very unpleasant to look at. The staff was very accommodating, and pleasant!
Good customer service
It was amazing the hot breakfast was delicious 😋😋 love it will be coming back soon... You all should give it a try...
Room was fine. It was clean and AC worked perfectly. Hallway on 2nd floor reeked of ****. I was given a connecting room and the people in the other room were extremely loud. Singing, laughing, yelling, clapping and banging on something from 11:30 pm till 6:45 am. I called several times to complain but according to the night manager they do not have quiet hours or a quiet hour policy. I was not able to sleep at all.
Stinks like POT
The entire hotel smelled like POT. It absolutely stank even through they claim to be non-smoking. Iy was not a temporary smell, it was there all the time. The room was ok and decently clean, but the AC didnt work well and it was so humid it was miserable.
Good Comfort
We enjoyed our stay. Clean hotel, nice staff, clean room and comfortable bed. My go to place on my next trip to Houston