The rooms are dirty the toilets were not cleaned hair in sink tub and bed floors were not cleaned at all and roaches. I checked in at 3pm and left at 1am after I saw the roaches. The don’t want to give me a refund which is crazy. Please do not stay here.
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酒店回复: Hello Rochelle,Thank you for sharing your feedback. We take cleanliness very seriously and your comments will be shared with our management team to ensure we are constantly improving our standards. We understand that this experience was not what you expected, and we appreciate you bringing it to our attention. We hope you consider staying with us again in the future, as we aim to provide a better experience.
3.0分
其他
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Room was ok, small.
Staff was on the phone a lot, not for business.
Breakfast was low quality, waffle batter was thin.
Sausage and eggs had been cooked a long time before we ate. Not fresh
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酒店回复: Hello John,Thank you for sharing your feedback about your recent stay. We appreciate your insights regarding the room size and the quality of breakfast. The staff's use of personal phones will be addressed with management, as we strive for excellent guest service at all times. Your comments are valuable to us as we aim to enhance our offerings and ensure a better experience for future guests.
3.0分
其他
Spend a little more, not gonna complain as "you get what you pay for". Won't stay again, I'll pay the upcharge somewhere else.
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酒店回复: Hello Kenneth,Thank you for sharing your feedback. We appreciate your perspective and understand that value is important when choosing accommodations. We strive to offer experiences that meet a wide range of expectations, and your comments will help us continue to improve. We hope you find a hotel that better suits your needs in the future.
5.0分
其他
I love stay there the room was clean felt like home n the staff was nice n friendly
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酒店回复: Hello Donovan,Thank you for sharing your positive experience! We're delighted to hear that you appreciated the cleanliness of your room and the friendliness of our staff. It's wonderful to know that you felt at home during your stay. We hope to welcome you back in the future for another enjoyable experience.
2.0分
其他
I booked a double queen and was given a king because they said they were overbooked. The rollaway bed sheets were filthy
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酒店回复: Hello Keith,Thank you for sharing your feedback. We apologize for the inconvenience you experienced with your room assignment and the cleanliness of the rollaway bed sheets. We take guest comfort and satisfaction seriously and your concerns will be relayed to the appropriate department for improvement. We appreciate your comments as they help us enhance our services for future guests. We hope you will consider staying with us again.
4.0分
商务出差
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Okay Stay
The staff were very friendly and the hotel conveniently located. Our sheets smelled like they were washed but not dried right away (soured smell) The shower wet the bathroom and I had to dry the floor with towels.
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酒店回复: Dear Guest,Thank you for your feedback regarding your recent stay. We're pleased to hear that you found our staff friendly and the location convenient. We appreciate your comments about the linens and bathroom conditions, as they help us improve our services. Your experience is important to us, and we encourage you to share your thoughts with management for further consideration. Safe travels!
很喜欢舒适的床和干净的房间。
对于一家汽车旅馆来说，早餐非常好，而且我们住的是翻新过的房间，非常干净……没什么可抱怨的……物有所值。
WiFi不太行
很棒的地方，位置很好，也很干净。
The rooms are dirty the toilets were not cleaned hair in sink tub and bed floors were not cleaned at all and roaches. I checked in at 3pm and left at 1am after I saw the roaches. The don’t want to give me a refund which is crazy. Please do not stay here.
Room was ok, small.
Staff was on the phone a lot, not for business.
Breakfast was low quality, waffle batter was thin.
Sausage and eggs had been cooked a long time before we ate. Not fresh
Spend a little more, not gonna complain as "you get what you pay for". Won't stay again, I'll pay the upcharge somewhere else.
I love stay there the room was clean felt like home n the staff was nice n friendly
I booked a double queen and was given a king because they said they were overbooked. The rollaway bed sheets were filthy
Okay Stay
The staff were very friendly and the hotel conveniently located. Our sheets smelled like they were washed but not dried right away (soured smell) The shower wet the bathroom and I had to dry the floor with towels.