酒店回复: We are sorry to hear that there was a odor in your room. Please note that we read all our reviews and share them with are staff to make sure we address all issues. We will address this issue right away. Also please allow us to extend our deepest apology for any disturbance the alarm going off may have caused you. If you would like to address any other issues please give us a call.
3.0分
商务出差
原文
翻译提供方:Google
一切都很好,只是我们卧室的门锁不上。他们说会修,但一直没修。
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2.0分
其他
They have roaches bad they are coming out of the light socket they also did not clean under the bed I found someone’s medication and a lot of trash.
酒店回复: Please contact the hotel directly to discuss your recent stay.
3.0分
情侣出游
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Stayed here for a week. Not complaining about customer service because the staff were super amazing. All of them! Had everything I needed. Spacious room. Clean!
However, this place has cockroaches. I am sure they know about it, I saw one in the stairwell and multiple times in my room
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3.0分
其他
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The room phone didn't work, no one answered the after hours number when called and we saw a lot of roaches in the room.
On the plus side the bed was comfortable, the tv worked and the air-conditioning was great!
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4.0分
其他
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Overall good
Overall it was a good stay! However there were dead insects in the kitchen and in the drawers and also cigarette butts on the floor. Also I had extended the room pretty early in the morning and they still came knocking asking if I was extending or leaving and it was just how loud they knocked that was bothersome it was very aggressive but like I said overall it wasn’t bad at all. The rooms are very nice and spacious! And the staff were very nice except for the lady that knocked obviously!
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2.0分
情侣出游
The room had old smells, an uncomfortable bed and had thin walls making it very loud. No coffee maker. I will not be staying again.
酒店回复: Please contact the hotel directly to discuss your recent stay.
1.0分
其他
Absolutely terrible. I'm so glad im leaving this place. I put over 3k$ in this place and I've yet to get any kind of service.
酒店回复: Please contact the hotel directly.
1.0分
其他
Did not feel safe, could not get supplies, frig leaked, door to connecting room did not lock, smelled terrible when walking in, no soap, etc.
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服务有点脏,但还算可以。
房间里有发霉的味道,住了十几天,居然两次有火警想起。可是根本没有火灾发生。
一切都很好,只是我们卧室的门锁不上。他们说会修,但一直没修。
They have roaches bad they are coming out of the light socket they also did not clean under the bed I found someone’s medication and a lot of trash.
Stayed here for a week. Not complaining about customer service because the staff were super amazing. All of them! Had everything I needed. Spacious room. Clean!
However, this place has cockroaches. I am sure they know about it, I saw one in the stairwell and multiple times in my room
The room phone didn't work, no one answered the after hours number when called and we saw a lot of roaches in the room.
On the plus side the bed was comfortable, the tv worked and the air-conditioning was great!
Overall good
Overall it was a good stay! However there were dead insects in the kitchen and in the drawers and also cigarette butts on the floor. Also I had extended the room pretty early in the morning and they still came knocking asking if I was extending or leaving and it was just how loud they knocked that was bothersome it was very aggressive but like I said overall it wasn’t bad at all. The rooms are very nice and spacious! And the staff were very nice except for the lady that knocked obviously!
The room had old smells, an uncomfortable bed and had thin walls making it very loud. No coffee maker. I will not be staying again.
Absolutely terrible. I'm so glad im leaving this place. I put over 3k$ in this place and I've yet to get any kind of service.
Did not feel safe, could not get supplies, frig leaked, door to connecting room did not lock, smelled terrible when walking in, no soap, etc.