酒店回复: Dear Donna, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Columbus West - Hilliard. It's disappointing to read that you were unsatisfied with your experience due to what you indicated as broken fixtures, stained bedding and other issues highlighted in your comments. We sincerely apologize for the inconveniences.At Red Roof, your feedback is important and we’ll take your comments into consideration to make changes to improve our customer experience. Thanks again for sharing your feedback with us. We hope to have the opportunity to see you again in the future. Sincerely,AngelRed Roof Management RediResponse Specialist

酒店回复: Estimado/a huésped:Gracias por tomarse el tiempo para completar nuestra encuesta. Agradecemos sus comentarios sobre su reciente estancia en el Red Roof Inn Columbus West - Hilliard. Nos complace saber que, en general, tuvo una buena experiencia. Le ofrecemos nuestras más sinceras disculpas por la suciedad del microondas.En Red Roof, siempre agradecemos sus comentarios, ya que nos esforzamos por mejorar continuamente la calidad de nuestros servicios. Gracias nuevamente por compartir su experiencia. Esperamos verlo/la en sus próximos viajes.Atentamente,JannovemGerencia de Red RoofEspecialista en RediResponse

酒店回复: Dear Lisa, Thank you for taking the time to share your feedback regarding your experience at the HomeTowne Studios Danville, PA. It was truly regrettable to read that you had such a less than ideal experience while staying with us. Please accept our apologies for the odor in your room and damaged furniture, among your other concerns mentioned. I will share your feedback with the rest of our team.Your feedback is important to us at Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,MatthewRed Roof Management RediResponse Specialist

酒店回复: Dear Veronica,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Columbus West - Hilliard. I am disheartened to read that your stay fell short of your expectation due to the situation you described regarding the smoke smell in the rooms, the value to price ratio and the listed concerns. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback.Thank you for sharing your concerns and we wish you all the best.Sincerely, Carla Red Roof Management RediResponse Specialist

酒店回复: Dear Doris, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Columbus West - Hilliard. We sincerely appreciate your 8/10 rating and kind comments about the clean and quiet ambiance at our hotel.Thanks again for sharing your review and we hope to continue to provide great experiences for you. .  Sincerely,ShakeemRed Roof Management RediResponse Specialist

酒店回复: Dear Miranda, I appreciate you sharing your feedback following your stay at the Red Roof Inn Columbus West - Hilliard. I was saddened to read that your stay fell short of your expectations due to the bugs that you have reported . Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. We are delighted to hear that you found our staff to be wonderful and that our room appeared clean.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. I will share your comments with the rest of our team. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,JMRed Roof Management RediResponse Specialist

酒店回复: Dear Bryan, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Columbus West - Hilliard. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were dissatisfied with the condition of the refrigerator and the entrance's state. I will make sure to share your comments with the rest of our team. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for sharing your experience and we hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,JoeRed Roof Management RediResponse Specialist

酒店回复: Querido Viajero Respetado,Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en el Red Roof Inn Columbus West - Hilliard. Estamos encantados de saber que encontró que su experiencia fue buena. Nos esforzamos por brindar un excelente servicio y apreciamos su reconocimiento.Gracias por tus comentarios positivos. Esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro para vivir otra excelente experiencia en Red Roof.Atentamente,ErikaGestión del techo rojo Especialista en RediResponse

酒店回复: Dear Thomas, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Columbus West - Hilliard. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. We hope to continue to provide great experiences for you at Red Roof. Thank you for sharing your experience. We look forward to welcoming you back in the future!Sincerely,YnnaRed Roof ManagementRediResponse Specialist