酒店回复: ¡Gracias por compartir una reseña tan generosa! En Country Inn & Suites by Radisson, Georgetown, KY, nos esforzamos por ofrecer habitaciones impecables, un equipo cálido y amable, y un desayuno que empieza la mañana de maravilla. Fue un placer recibirlos y esperamos darles la bienvenida de nuevo para otra fabulosa visita.Roger RamaGerente General
4.0分
家庭亲子
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翻译提供方：Google
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酒店回复: Dear Tom, Thank you for staying with us and for taking a moment to leave a rating. We appreciate your visit and hope to have the chance to welcome you back for an even better experience sometime soon. Roger RamaGeneral Manager
5.0分
其他
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Overall an excellent stay. Front desk lady was super helpful and friendly. Rooms were clean, breakfast was delicious, & having the wonderfully heated pool & hot tub open until midnight was fantastic for my crew! The only parts that weren't excellent was parts of the hotel could use refreshed and the hot tub jets were clogged so they didn't blow very hard. We will definitely be staying here again.
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酒店回复: Thank you for sharing your positive review! We are pleased that our front desk team was welcoming and that you enjoyed your clean accommodations. It's also great to hear that our complimentary breakfast buffet and heated pool added to your visit. We have noted your point regarding the hot tub jets and will keep this in mind as we continue the current updates on the property. We look forward to welcoming you back for another great stay soon!Roger Rama General Manager
5.0分
其他
The staff was very welcoming. The rooms were clean and comfortable. Breakfast was a great selection and filling!
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酒店回复: Thank you for taking a moment to leave a perfect rating and share your feedback. We're glad you had an excellent experience. We look forward to welcoming you back soon for another great stay.Roger Rama General Manager
5.0分
情侣出游
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Country Inn & Suites by Radisson in Georgetown, KY, is a clean, comfortable, and convenient hotel with friendly staff and great value. The rooms are spacious and well-maintained, the beds are comfortable, and the complimentary breakfast is excellent. The property is conveniently located near restaurants and shops. It offers a reliable, pleasant stay for the price.
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酒店回复: Thank you for sharing such thoughtful comments about your stay. It is wonderful to hear that the guest room felt spacious and well cared for, the beds provided a restful night, and breakfast started the day off on a high note. We are also glad the location made dining and shopping simple, and that our friendly service contributed to an easy, comfortable visit. Delivering strong value is important to us, and your remarks mean a great deal. We hope to welcome you back for another pleasant stay.Roger RamaGeneral Manager
5.0分
其他
We love staying at this hotel. The staff treated us like family. My special needs daughter loves the swimming pool and hot tub
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酒店回复: We sincerely appreciate you choosing Country Inn & Suites by Radisson in Georgetown, KY, and we are overjoyed that you awarded us a perfect rating! It brings us immense joy that you cherish your time with us. Our dedicated staff strives to create a welcoming atmosphere that feels like family, and we're delighted that your daughter enjoys our pool and hot tub. Your feedback means the world to us, and it truly motivates our team to keep providing exceptional experiences. We can't wait to welcome you back for another memorable stay filled with fun and friendly service!Roger RamaGeneral Manager
5.0分
情侣出游
Place was spotless and breakfast was good choices and free hot coffee around the clock. Very clean smelling. Right off the highway. Very nice and polite staff
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酒店回复: Thank you for sharing such thoughtful comments with us. We are delighted that our commitment to cleanliness, the coffee, and the variety offered at breakfast all helped make your stay enjoyable. It is wonderful that the easy access from the highway added convenience, and that our team left a polite and welcoming impression on you. We appreciate you choosing to stay with us, and hope to welcome you again whenever your travels bring you back!Roger RamaGeneral Manager
4.0分
其他
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would be 5 star but the mattress was collapsed or something on one side…. was poking at me uncomfortably…….fortunately for me it was a king and i just moved to the other side as i was traveling alone. would have been an issue with 2 people.
room 415. otherwise the place is nice and convenient. staff is always very friendly. i have stayed here numerous times as i travel thru, and will again.
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酒店回复: Thank you for continuing to stay with us and for sharing this helpful feedback. We are glad the convenience and warm service made your visit so enjoyable, and we appreciate you pointing out the mattress issue so our team can address it right away. We truly value your loyalty and look forward to welcoming you back for a stay that feels completely comfortable from start to finish.Roger Rama General Manager
3.0分
其他
Breakfast was ok. Would have liked more fruit and pastries. Hotel was old but adequately maintained.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear that you found the hotel adequately maintained, even with its older charm. We truly want every guest to start the morning right, so your note about wanting more fruit and pastries is helpful. We will address this with our team, and we hope you will consider returning in the future.Roger Rama General Manager
我丈夫就我们5月15日至16日两晚的住宿事宜与酒店进行了沟通。由于哮喘和过敏，我们无法入住宠物友好型客房。我们被告知四楼不允许携带宠物，所以我们预订了那里的房间。然而，当我们抵达时，前台的工作人员却说所有楼层都允许携带宠物。尽管如此，我们还是决定尝试入住，但最终不得不离开，只在房间里待了大约两个小时。我们原以为既然当初被告知四楼无宠物，就应该能获得退款。但是，前台那位男士非常粗鲁，对我们显得很不耐烦，没有丝毫的歉意或对我们处境的理解，只是说我们需要支付两晚的费用。我们最终白白欠下了超过300美元。希望酒店了解我们的情况后，能为我们办理退款。
非常棒的体验，房间很干净，员工非常友好，早餐很美味，一切都安排得井井有条……我推荐这家酒店。
好的
Overall an excellent stay. Front desk lady was super helpful and friendly. Rooms were clean, breakfast was delicious, & having the wonderfully heated pool & hot tub open until midnight was fantastic for my crew! The only parts that weren't excellent was parts of the hotel could use refreshed and the hot tub jets were clogged so they didn't blow very hard. We will definitely be staying here again.
The staff was very welcoming. The rooms were clean and comfortable. Breakfast was a great selection and filling!
Country Inn & Suites by Radisson in Georgetown, KY, is a clean, comfortable, and convenient hotel with friendly staff and great value. The rooms are spacious and well-maintained, the beds are comfortable, and the complimentary breakfast is excellent. The property is conveniently located near restaurants and shops. It offers a reliable, pleasant stay for the price.
We love staying at this hotel. The staff treated us like family. My special needs daughter loves the swimming pool and hot tub
Place was spotless and breakfast was good choices and free hot coffee around the clock. Very clean smelling. Right off the highway. Very nice and polite staff
would be 5 star but the mattress was collapsed or something on one side…. was poking at me uncomfortably…….fortunately for me it was a king and i just moved to the other side as i was traveling alone. would have been an issue with 2 people.
room 415. otherwise the place is nice and convenient. staff is always very friendly. i have stayed here numerous times as i travel thru, and will again.
Breakfast was ok. Would have liked more fruit and pastries. Hotel was old but adequately maintained.