Room was clean. Shower was clean. I like that the floors were solid surfaced, and not carpeted.
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酒店回复: Dear Larry,Thank you for your review. We’re glad to hear you found the room and shower clean and appreciated the solid-surface flooring. We’re happy your stay was comfortable and enjoyable.Best Regards,Management Team
5.0分
商务出差
Nice affordable place with giving people options for simple convenient access to Chattanooga and surrounding area for places to stay. Clean and great value.
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酒店回复: Hello Carry,Thank you for your feedback about your recent stay. We're glad to hear you found our location convenient and appreciated the cleanliness of our accommodations. We strive to offer great value to our guests visiting the Chattanooga area. Your comments are important to us as we continue to enhance the experience for future guests. We hope you have the opportunity to visit again!
3.0分
其他
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Exterior looks run down, rooms have been renovated. Door was either not level or was not squared properly. Had good gaps on top and bottom to allow light and weather in.
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酒店回复: Hello Philip,Thank you for your feedback regarding your recent stay. We appreciate your observations about the exterior and the room renovations. Your comments regarding the door gaps will be shared with our maintenance team for further review. We're glad to hear you found the room renovations satisfactory and hope to better meet your expectations during your next visit.
5.0分
商务出差
Room was neat and clean and the staff very courteous.
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酒店回复: Dear Kathy,Thank you for your kind words. We’re delighted to know you enjoyed a clean room and appreciated the courteous service from our staff. Your positive feedback means a lot to our team.Best regards,Management Team
5.0分
其他
The smoke detector had not been checked and needed a battery. It beeped all night because I was too tired to find the number and call the desk.
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酒店回复: Dear Cher,Thank you for sharing your recent experience with us. We’re truly grateful for your kind words about our welcoming staff, and we’re pleased to know you would consider staying with us again. However, we sincerely apologize for the inconveniences you encountered during your stay. The cleanliness concerns, the non-working Jacuzzi tub, and especially the beeping smoke detector due to a low battery are all unacceptable and fall short of the standards we aim to uphold. We understand how frustrating it must have been to deal with that noise overnight, and we’re sorry for the disruption to your rest. Best Regards,Management Team
5.0分
情侣出游
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The coffee was excellent, the waffles as well, the dining area neat and clean. The staff are nice and helpful. The area is good with lot of options for dining and shopping.
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酒店回复: Hello Roque,Thank you for sharing your positive feedback about your recent stay. We're thrilled to hear that you enjoyed the coffee, waffles, and the cleanliness of the dining area. It's great to know that our staff made a positive impression and that you found the location convenient for dining and shopping. We appreciate your comments and hope to welcome you back for another enjoyable experience in the future.
5.0分
其他
Breakfast is good, with sausage and scramble eggs
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酒店回复: Dear Wenwei,Thank you for your feedback! We’re glad to hear you enjoyed the breakfast offerings, including the sausage and scrambled eggs. We appreciate your stay and look forward to welcoming you back soon.Best Regards,Management Team
2.0分
其他
Roaches, do i need to say more. In our room and in breakfast area. WIFI was broken with no idea when it was getting fixed.
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酒店回复: Hello Johnathon,Thank you for sharing your feedback regarding your recent stay. We take cleanliness and maintenance very seriously and will ensure that your concerns are noted for further attention. Our team works hard to provide a positive experience, and we appreciate any insights that help us improve. Please feel free to reach out to hotel management directly to discuss your observations in more detail.
1.0分
其他
Clean room horrible customer service
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酒店回复: Dear William,Thank you for your feedback. While we’re glad you found the room clean, we’re truly sorry to hear about your experience with our service. Your comments will be reviewed with the team to ensure guests receive the courteous and professional attention they deserve.Sincerely,Management Team
2.0分
情侣出游
This property does not have any thing that is listed. No hot tub, no suites, no smoking rooms. However staff was friendly
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酒店回复: Thank you for taking the time to share your feedback with us. We appreciate your kind words about our friendly staff. We apologize if we fell short in meeting your expectations regarding the amenities offered at our property. We will take this into consideration as we continue to improve our guest experience. We hope to have the opportunity to welcome you back in the future.
Room was clean. Shower was clean. I like that the floors were solid surfaced, and not carpeted.
Nice affordable place with giving people options for simple convenient access to Chattanooga and surrounding area for places to stay. Clean and great value.
Exterior looks run down, rooms have been renovated. Door was either not level or was not squared properly. Had good gaps on top and bottom to allow light and weather in.
Room was neat and clean and the staff very courteous.
The smoke detector had not been checked and needed a battery. It beeped all night because I was too tired to find the number and call the desk.
The coffee was excellent, the waffles as well, the dining area neat and clean. The staff are nice and helpful. The area is good with lot of options for dining and shopping.
Breakfast is good, with sausage and scramble eggs
Roaches, do i need to say more. In our room and in breakfast area. WIFI was broken with no idea when it was getting fixed.
Clean room horrible customer service
This property does not have any thing that is listed. No hot tub, no suites, no smoking rooms. However staff was friendly