酒店回复: Thanks for the feedback! I'm glad to hear everything is going well. If you need anything or have any suggestions, feel free to share!
1.0分
其他
展开
I wish I could give this place zero stars. It was absolutely disgusting. The room smelled like smoke. It didn’t feel clean. There were dogs barking. People loitering in the parking lot. We ended up leaving and staying someone where because the room was that bad. We asked for a refund and we were denied. We were only jn the room for about 10 minutes before leaving. And they said we were in the room for too long. Or some random excuse. Do not stay here. You’re better off sleeping in your car than this place. Honestly surprised it’s allowed to be open.
展开
酒店回复: We’re very sorry to hear about your experience. We take feedback like this seriously, as it is never our intention for guests to leave feeling this way. Cleanliness, safety, and comfort are important to us, and we regret that we fell short during your stay. We will be reviewing your comments with our team to address these concerns.
4.0分
情侣出游
展开
After a long day of traveling this place did its job. Wouldn’t say I loved it or hated it, it was just okay. Bed was a little hard and pillows were flat, but room was clean and it’s easy on and off freeway
展开
酒店回复: Hello Trisha,Thank you for your feedback. We're glad to hear the room was clean and convenient for your travels. We appreciate your comments on the bed and pillows and will keep them in mind as we look to improve guest comfort.Best regards,Sara DrammehGuest Relations Associate
4.0分
商务出差
展开
There was some shady characters kind of hanging around the back of the building drinking and being loud. Found a lot of trash and small liquor bottles in the grass area between the two hotels. The room itself was fine and the bed was comfortable, so it's not necessarily the hotel's fault they can't control the type of people that happen to stay at this hotel.
展开
酒店回复: Hello Brian,Thank you for taking the time to share your experience with us. We are glad to hear that you found the room comfortable and that your stay was generally pleasant.We are sorry to hear about the disturbances around the property. Your concerns will be shared with our security and housekeeping teams to ensure better monitoring and cleanliness moving forward.We hope to welcome you back with a better experience.Regards,Rohey Njie Guest Relations Associate.
4.0分
家庭亲子
A nice bed to sleep in. Clean and economical. Handicap parking far from the room and no breakfast. But still a good nights rest
1.0分
其他
Found a cockroach in my bed in the middle of the night and had to vacate the property.
展开
酒店回复: We sincerely apologize for this unacceptable experience. Cleanliness and guest comfort are our top priorities, and we regret falling short during your stay. Your feedback has been shared with our team to ensure immediate action is taken to address this issue.
1.0分
商务出差
I did not use the air conditioner and I did not have a pet so I don't know
展开
酒店回复: Thank you for sharing your feedback. We appreciate you taking the time to leave a review and hope you had a pleasant stay with us.
非常好！！
挺干净也挺安静的。
物超所值
都好
I wish I could give this place zero stars. It was absolutely disgusting. The room smelled like smoke. It didn’t feel clean. There were dogs barking. People loitering in the parking lot. We ended up leaving and staying someone where because the room was that bad. We asked for a refund and we were denied. We were only jn the room for about 10 minutes before leaving. And they said we were in the room for too long. Or some random excuse. Do not stay here. You’re better off sleeping in your car than this place. Honestly surprised it’s allowed to be open.
After a long day of traveling this place did its job. Wouldn’t say I loved it or hated it, it was just okay. Bed was a little hard and pillows were flat, but room was clean and it’s easy on and off freeway
There was some shady characters kind of hanging around the back of the building drinking and being loud. Found a lot of trash and small liquor bottles in the grass area between the two hotels. The room itself was fine and the bed was comfortable, so it's not necessarily the hotel's fault they can't control the type of people that happen to stay at this hotel.
A nice bed to sleep in. Clean and economical. Handicap parking far from the room and no breakfast. But still a good nights rest
Found a cockroach in my bed in the middle of the night and had to vacate the property.
I did not use the air conditioner and I did not have a pet so I don't know