Clean room , staff was super helpful, hot tub was clean and well running , breakfast was only thing that could improve
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酒店回复: Hello Mallory,Thank you for your feedback regarding your recent stay. We're pleased to hear you enjoyed the clean room, helpful staff, and well-maintained hot tub. Your comments about breakfast are appreciated, and we will take them into consideration as we continually strive to enhance our guest experience. We hope to welcome you back in the future for an even better stay.
3.0分
其他
The breakfast bar was empty and not refilled. It was supposed be until 9:30 am but was empty and not refilled by 8:45
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酒店回复: Hello Rick,Thank you for your feedback regarding the breakfast service. We aim to provide a satisfying experience, and your comments about the breakfast bar being empty have been noted. We appreciate you bringing this to our attention, as it helps us to identify areas for improvement moving forward. Your experience is important to us, and we hope to better meet your expectations in the future.
1.0分
其他
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My booking was cancelled by the manager, after they tried to have his staff talk me out of a room a couple weeks prior, the counter staff slipped up mentioning room rate increases, and I'm assuming since I used my ********** app, and got a better rate - they wanted higher. Scummy move on their part.
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酒店回复: Hello Thomas,Thank you for sharing your feedback. We strive for transparency in our pricing and understand your concerns regarding the booking process. Your experience will be reviewed with management to ensure all practices align with our standards. We appreciate your insights and hope for the opportunity to serve you better in the future.
5.0分
家庭亲子
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Great place! Beds were super comfortable, better than many high end Marriotts we’ve stayed in. Cold AC, good water pressure, super nice staff. Highly recommended.
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酒店回复: Hello Robert,Thank you for your wonderful feedback! We’re thrilled to hear you enjoyed the comfortable beds, cold AC, and attentive staff during your stay. Your positive recommendation means a lot to us, and we hope to welcome you back for another enjoyable visit in the future.
3.0分
其他
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The room was clean and the staff helped quickly to get us extra linens. There was a bright light shining in at the window top and the toilet ran periodically through the night. The other guests were quiet and polite. It was walkable to Waffle House. Breakfast had fresh apples, but fresh bananas and a non-sweet cereal would be nice. The options were okay, not great, but we were able to find something for everyone.
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酒店回复: Hello Kathleen,Thank you for sharing your experience with us. We're glad to hear you found your room clean and that our staff was prompt in assisting you. We appreciate your feedback regarding the light, toilet, and breakfast options, as we continuously strive to enhance our offerings. Your suggestions will be taken into consideration for future improvements. We hope you enjoyed exploring the nearby eateries during your stay.
3.0分
家庭亲子
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Breakfast was very minimal. Hotel staff very helpful. Hotel needs updates as looking worn. We had unfortunate luck of being between a family in 2 rooms who had no respect for others. Kids running between rooms late at night slamming doors.
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酒店回复: Hello Tracy,Thank you for your feedback regarding your recent stay. We’re pleased to hear the hotel staff provided helpful assistance. We appreciate your comments about breakfast options and the need for updates; these insights are valuable as we continuously strive to enhance our guest experience. Additionally, we understand that noise can impact the enjoyment of your stay, and we appreciate you bringing this to our attention for future considerations. Your thoughts will be shared with the appropriate team members as we work to improve our offerings.
4.0分
家庭亲子
Waffle House backs up to the front of the hotel. Waffle Houses always seem low rent and greasy to me ..... my husband would disagree.
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酒店回复: Hello Cindy,Thank you for sharing your thoughts. We appreciate your perspective on the surrounding dining options. Many guests enjoy the convenience of nearby eateries, and it’s great to hear that your husband had a different experience. We hope you found other aspects of your stay enjoyable and appreciate your feedback on the location.
3.0分
家庭亲子
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Staff were welcoming and friendly.
The carpet in our room was very "icky" feeling and dirty, changing the color of the bottoms of our feet. There was damage to the table trims in our room and one of the lamps had a buld hanging down like it was broken. Shower was clean and water was hot! The indoor pool was great, but holy bleach! The breakfast is just as you'd expect for the typical continental breakfast. There is a fitness room- the treadmill wasn't functional but the stair stepper was and it had a small assortment of weighted balls.
The odor could be better but its not the worst we've experience either.
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酒店回复: Hello Tamatha,Thank you for sharing your feedback. We're glad to hear that our staff made a positive impression and that you enjoyed the shower and indoor pool. Your comments about the room conditions, pool maintenance, and fitness room equipment are appreciated, and will be shared with the appropriate teams for consideration. We aim to provide a comfortable experience, and your insights help us enhance our offerings. We hope you’ll consider visiting us again in the future.
非常安静，也非常干净。很喜欢房间里的按摩浴缸。价格也很棒。
干净、安静、舒适💕
Clean room , staff was super helpful, hot tub was clean and well running , breakfast was only thing that could improve
The breakfast bar was empty and not refilled. It was supposed be until 9:30 am but was empty and not refilled by 8:45
My booking was cancelled by the manager, after they tried to have his staff talk me out of a room a couple weeks prior, the counter staff slipped up mentioning room rate increases, and I'm assuming since I used my ********** app, and got a better rate - they wanted higher. Scummy move on their part.
Great place! Beds were super comfortable, better than many high end Marriotts we’ve stayed in. Cold AC, good water pressure, super nice staff. Highly recommended.
The room was clean and the staff helped quickly to get us extra linens. There was a bright light shining in at the window top and the toilet ran periodically through the night. The other guests were quiet and polite. It was walkable to Waffle House. Breakfast had fresh apples, but fresh bananas and a non-sweet cereal would be nice. The options were okay, not great, but we were able to find something for everyone.
Breakfast was very minimal. Hotel staff very helpful. Hotel needs updates as looking worn. We had unfortunate luck of being between a family in 2 rooms who had no respect for others. Kids running between rooms late at night slamming doors.
Waffle House backs up to the front of the hotel. Waffle Houses always seem low rent and greasy to me ..... my husband would disagree.
Staff were welcoming and friendly.
The carpet in our room was very "icky" feeling and dirty, changing the color of the bottoms of our feet. There was damage to the table trims in our room and one of the lamps had a buld hanging down like it was broken. Shower was clean and water was hot! The indoor pool was great, but holy bleach! The breakfast is just as you'd expect for the typical continental breakfast. There is a fitness room- the treadmill wasn't functional but the stair stepper was and it had a small assortment of weighted balls.
The odor could be better but its not the worst we've experience either.