The carpet in our room was very "icky" feeling and dirty, changing the color of the bottoms of our feet. There was damage to the table trims in our room and one of the lamps had a buld hanging down like it was broken. Shower was clean and water was hot! The indoor pool was great, but holy bleach! The breakfast is just as you'd expect for the typical continental breakfast. There is a fitness room- the treadmill wasn't functional but the stair stepper was and it had a small assortment of weighted balls.
The odor could be better but its not the worst we've experience either.
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酒店回复: Hello Tamatha,Thank you for sharing your feedback. We're glad to hear that our staff made a positive impression and that you enjoyed the shower and indoor pool. Your comments about the room conditions, pool maintenance, and fitness room equipment are appreciated, and will be shared with the appropriate teams for consideration. We aim to provide a comfortable experience, and your insights help us enhance our offerings. We hope you’ll consider visiting us again in the future.
1.0分
其他
Not a great stay
Room was dusty, cramped and pool was too much chlorine! Bed felt like a brick and something outside room kept knocking.
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酒店回复: Hello John,Thank you for your feedback regarding your recent stay. We appreciate you bringing these concerns to our attention, as guest experiences help us improve our services. We're sorry to hear that your accommodations did not meet your expectations. Your comments about the room and pool will be noted for review. We hope to provide you with a more enjoyable experience in the future.
5.0分
其他
Great stay! Pool kinda smelt like dirty mop water with lots of chemicals in it. Beds were a little hard to our liking but overall great stay!
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酒店回复: Hello Autumn,Thank you for your feedback! We're delighted to hear you had a great overall stay. We appreciate your comments regarding the pool and the bed comfort, as they help us improve our amenities. We hope to welcome you back in the future for another enjoyable experience.
3.0分
家庭亲子
Kind of outdated. Booking said a 2 room suite. Not what got upon check in. Limited plugs and some outlets chargers would not stay in. Bed was soft
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酒店回复: Hello Amanda,Thank you for sharing your feedback. We appreciate your insights regarding the suite accommodations and amenities, as well as the condition of the outlets and the bed quality. Your comments are invaluable in helping us improve the guest experience. We encourage you to share your thoughts directly with management for further consideration. We hope your travels bring you back to us in the future, where we can provide you with a more enjoyable stay.
5.0分
其他
Right next to Cracker Barrel restaurant. Nice and clean. Lots of channels on TV.
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酒店回复: Hello daniel,Thank you for sharing your positive feedback about the cleanliness and amenities during your stay. We are pleased to hear you enjoyed the nearby dining options and the variety of TV channels available. Your insights are valuable to us, and we hope to welcome you back in the future for another pleasant stay.
5.0分
其他
Super friendly staff and the pool felt amazing. The bed was so comfortable I slept great.
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酒店回复: Hello Jaime,Thank you for sharing your experience! We're thrilled to hear that you enjoyed our friendly staff, the refreshing pool, and had a comfortable night's sleep. Your positive feedback is invaluable as it motivates our team to continue providing exceptional service to all our guests. We hope to welcome you back for another relaxing stay in the future!
2.0分
其他
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Great location. Staff were friendly.
Pet fee of $35.00 per day which was not posted on ******* and an outrageous fee compared to other comparable hotels.
I had a pair of socks (priced $40) on my bed and they disappeared after housekeeping came. Checked laundry and nothing.
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酒店回复: Hello Annette, Thank you for sharing your feedback. We're glad to hear you enjoyed our location and found our staff friendly. We appreciate your comments regarding the pet fee and will ensure this is taken into consideration moving forward. Regarding the missing socks, we understand how frustrating this can be. Your comments are valuable, and we encourage you to reach out to management for further assistance on this matter.
5.0分
商务出差
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The carpet while clean was not very pleasant for me to look at. The bed was very comfortable. There was only one regular coffee packet and one decaf packet provided in the room. Very good sausage gravy made the breakfast very satisfying.
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酒店回复: Hello Pete,Thank you for sharing your feedback regarding your recent stay. We're glad to hear you enjoyed the comfortable bed and the delicious sausage gravy at breakfast. Your comments about the carpet and coffee packets are appreciated, as we continuously strive to enhance our offerings and guest experience. We hope to welcome you back in the future for a more enjoyable visit.
非常安静，也非常干净。很喜欢房间里的按摩浴缸。价格也很棒。
干净、安静、舒适💕
Staff were welcoming and friendly.
The carpet in our room was very "icky" feeling and dirty, changing the color of the bottoms of our feet. There was damage to the table trims in our room and one of the lamps had a buld hanging down like it was broken. Shower was clean and water was hot! The indoor pool was great, but holy bleach! The breakfast is just as you'd expect for the typical continental breakfast. There is a fitness room- the treadmill wasn't functional but the stair stepper was and it had a small assortment of weighted balls.
The odor could be better but its not the worst we've experience either.
Not a great stay
Room was dusty, cramped and pool was too much chlorine! Bed felt like a brick and something outside room kept knocking.
Great stay! Pool kinda smelt like dirty mop water with lots of chemicals in it. Beds were a little hard to our liking but overall great stay!
Kind of outdated. Booking said a 2 room suite. Not what got upon check in. Limited plugs and some outlets chargers would not stay in. Bed was soft
Right next to Cracker Barrel restaurant. Nice and clean. Lots of channels on TV.
Super friendly staff and the pool felt amazing. The bed was so comfortable I slept great.
Great location. Staff were friendly.
Pet fee of $35.00 per day which was not posted on ******* and an outrageous fee compared to other comparable hotels.
I had a pair of socks (priced $40) on my bed and they disappeared after housekeeping came. Checked laundry and nothing.
The carpet while clean was not very pleasant for me to look at. The bed was very comfortable. There was only one regular coffee packet and one decaf packet provided in the room. Very good sausage gravy made the breakfast very satisfying.