The front desk staff could listen more, and talk less. The chubby gentleman was so busy correcting me on what he thought I said, the outside door I reported remained unsecured during my stay
Thos is particularly worrying with the homeless and wanderers around the area. The cleaning staff did an good job considering the overall condition of the hotel. Ground in dirt in the old dinged tub was evident. The halls smelled terrible, and the plastic sheet covering the exposed pipes explained the stink of mold! I definitely need to find another place to stay when visiting. This used to be my go to since pets stayed free. That policy changes, now $25 a night on top of a ridiculous $100 + dollar deposit. This location has definitely gone down over the last few years, and I noticed the transition with the new management. Never again!!
展开
酒店回复: Dear Guest,Your concerns have been noted, and we will conduct a thorough investigation. Guest feedback is extremely important to us, and we appreciate your understanding as we work to improve.Sincerely, Hotel Management
3.0分
家庭亲子
展开
Property appeared to have water damage in several areas. General state of rooms with paint and trim work was in poor shape heating unit fan bearings were squealing and needed service. Card System appears to be old as staff had to keep reprogramming several rooms cards as guests kept getting locked out.
展开
酒店回复: Dear Guest,Thank you for staying with us and sharing your observations. We take pride in maintaining our property to high standards and appreciate your feedback on the room condition, paint and trim, heating unit, and card access system. We have noted these points and will address them promptly with our maintenance team to ensure smooth and comfortable experiences. We look forward to welcoming you back soon for a much improved stay.Sincerely, Hotel Management
3.0分
其他
展开
The room was clean and comfortable, but the hotel hallways were dirty and smelled bad. The hotel seemed run down. The breakfast eggs and sausage were tasteless. We stayed there a few years ago and it was terrible. It has improved a little since then. We won't be staying there again.
展开
酒店回复: Dear Guest,We are pleased to know your room felt clean and comfortable, and it is encouraging that you noticed some improvement since your previous visit. We have noted your concerns regarding the hallway condition, overall upkeep, and the breakfast items, and these points will be reviewed with our team to strengthen quality across all areas. We remain focused on enhancing the guest experience and hope to welcome you back with a much improved stay.Sincerely, Hotel Manager
2.0分
其他
展开
The hotel was dirty
The bathroom at check in was gross
The carpet from the counter to the room was horrible, smelled like vomit and cigarettes
The room was slightly better
If we hadn’t paid in advance we wouldn’t have stayed
展开
酒店回复: Dear Guest,Thank you for taking the time to share your experience. We sincerely apologize for the cleanliness issues you encountered, as this is not the level of comfort we aim to provide. Your comments have been shared with our housekeeping and maintenance teams for immediate attention. We appreciate your feedback and hope for another opportunity to serve you better.Sincerely, Hotel Management
3.0分
其他
展开
Front desk was friendly but hard to understand. The general condition was run down and not as clean as hoped for. The phone in the room did not work. There were stains on the bedspread. It felt like like there were crumbs in the sheets. The tv was too small. The breakfast attendant blew crumbs off the waffle iron, the part where your waffles are. It’s pretty with nice big windows. Staff was pleasant.
展开
酒店回复: Dear Guest,We regret the inconvenience caused during your stay. Your comments regarding the room condition, bedding, phone, and breakfast service have been noted and shared with our housekeeping and maintenance teams for immediate attention. We are glad to know you found our staff pleasant and appreciated the natural light in the property. Your feedback is valuable and will guide improvements to ensure a cleaner, more comfortable, and enjoyable experience in the future.Sincerely, Hotel Manager
1.0分
商务出差
Very worn and unclean . I arrived to my room and it was pee rings on the sheets. Towel and rags where dirty
展开
酒店回复: Dear Guest,We regret the inconvenience caused during your stay. Your feedback regarding room cleanliness and linen condition has been noted and shared with our housekeeping leadership for immediate review. Cleanliness remains one of our highest priorities, and your observations will help ensure stricter inspection standards are followed. We appreciate you bringing this to our attention and will take corrective action to provide a more comfortable and hygienic experience moving forward.Sincerely, Hotel Manager
1.0分
其他
展开
Not a clean hotel
The hotel was not clean, the lobby looked decent, the hallways were dirty, doors of rooms looked like they were kicked in. Left and found another hotel, canceled our return trip there and was denied a refund due to booking with hotels.
Com by the hotel management. Not a good starts to a family vacation planned for over a year
展开
酒店回复: Dear Guest,We regret the inconvenience caused during your stay. Your comments regarding cleanliness, hallway conditions, and door appearance have been noted for immediate review with our housekeeping and maintenance teams. We also acknowledge your concern about the third-party booking process. Our goal is to maintain a welcoming and well-kept environment for every guest, and your feedback will help guide improvements. We hope to provide a far better experience on your next visit.Sincerely, Hotel Manager
2.0分
其他
展开
The place was quiet, but one of the exit was blocked with material that the front desk person sent us to the wrong in of the building to park, and all the doors told you not to out because there would be an alarm that would go off in the exercise room. One of the bikes only had half the set left the breakfast was not the best. People had to keep asking for more food to be bought out
展开
酒店回复: Dear Guest,Thank you for sharing your detailed feedback. We are pleased to know you found the property quiet and peaceful. Your comments regarding parking directions, blocked exits, fitness equipment, and breakfast replenishment have been noted and shared with our management team for review. Guest convenience, safety, and satisfaction are very important to us, and your insights will help guide improvements in these areas. We appreciate your input and look forward to providing a smoother, more enjoyable stay in the future.Sincerely, Hotel Manager
1.0分
商务出差
I left earlier than expected because it was terrible. I want a refund for this trip.
展开
酒店回复: Greetings Ms Jackson,We apologies for any inconvenience you faced during your stay. You had room reserved for 5 nights 11/23/25 till 11/28/25. You checked out on the evening of 11/27/25 however check out time for 27th was on for before 11:00am on 27th. Therefore, you used all night and there is not any refund due from hotel's end. Again, we apologies for any trouble and will try our best to male your stay more pleasant in future. Thank YouGeneral Manager
位置便利，靠近高速公路，附近有餐厅。酒店本身不太干净，早餐种类不多。房间宽敞。
The front desk staff could listen more, and talk less. The chubby gentleman was so busy correcting me on what he thought I said, the outside door I reported remained unsecured during my stay
Thos is particularly worrying with the homeless and wanderers around the area. The cleaning staff did an good job considering the overall condition of the hotel. Ground in dirt in the old dinged tub was evident. The halls smelled terrible, and the plastic sheet covering the exposed pipes explained the stink of mold! I definitely need to find another place to stay when visiting. This used to be my go to since pets stayed free. That policy changes, now $25 a night on top of a ridiculous $100 + dollar deposit. This location has definitely gone down over the last few years, and I noticed the transition with the new management. Never again!!
Property appeared to have water damage in several areas. General state of rooms with paint and trim work was in poor shape heating unit fan bearings were squealing and needed service. Card System appears to be old as staff had to keep reprogramming several rooms cards as guests kept getting locked out.
The room was clean and comfortable, but the hotel hallways were dirty and smelled bad. The hotel seemed run down. The breakfast eggs and sausage were tasteless. We stayed there a few years ago and it was terrible. It has improved a little since then. We won't be staying there again.
The hotel was dirty
The bathroom at check in was gross
The carpet from the counter to the room was horrible, smelled like vomit and cigarettes
The room was slightly better
If we hadn’t paid in advance we wouldn’t have stayed
Front desk was friendly but hard to understand. The general condition was run down and not as clean as hoped for. The phone in the room did not work. There were stains on the bedspread. It felt like like there were crumbs in the sheets. The tv was too small. The breakfast attendant blew crumbs off the waffle iron, the part where your waffles are. It’s pretty with nice big windows. Staff was pleasant.
Very worn and unclean . I arrived to my room and it was pee rings on the sheets. Towel and rags where dirty
Not a clean hotel
The hotel was not clean, the lobby looked decent, the hallways were dirty, doors of rooms looked like they were kicked in. Left and found another hotel, canceled our return trip there and was denied a refund due to booking with hotels.
Com by the hotel management. Not a good starts to a family vacation planned for over a year
The place was quiet, but one of the exit was blocked with material that the front desk person sent us to the wrong in of the building to park, and all the doors told you not to out because there would be an alarm that would go off in the exercise room. One of the bikes only had half the set left the breakfast was not the best. People had to keep asking for more food to be bought out
I left earlier than expected because it was terrible. I want a refund for this trip.