酒店回复: Hello nobuyuki, Thank you for bringing this to our attention. We apologize for any inconvenience caused by the state of the towels and other amenities. We appreciate your feedback and will share it with our housekeeping team to ensure improvements are made. We strive to provide a clean and comfortable experience for all our guests.
1.0分
其他
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The price per night is great. However, the cleanliness is very poor. Dried up food on the tables, the telephones look gross like they are never wiped down. And the bathrooms appear to be dirty all the time. The floors are always dirty. A towel was left on the door as if the cleaning was never done. Guest always being loud in the hallways. A few weekends ago a male was so loud yelling at his girlfriend trying to get in the room. Hitting the door and kicking the door. Very scary experience.
3.0分
其他
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Parking lot seemed a bit sketchy
There was sketchy people with a ski mask wandering in the parking lot around 2am when checking in. I hope there were at least surveillance cameras
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酒店回复: Hi Jaesung,Thank you for bringing this to our attention. We’re very concerned to hear about the situation you described, and we take the safety and security of our guests very seriously. Please know that our property is equipped with surveillance cameras, and we will review this incident carefully. We apologize for any discomfort you experienced and appreciate your feedback as we continue to ensure a safe environment for all our guests.Jeremy Ward #Team6
1.0分
其他
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The furnishings were spartan, but i expected that. The room was clean. The mattress was lumpy and i awoke with back pain because of it. There was no hot water when i went to shave and shower at 1010 am. I called the front desk and they said they would look into it and get back to me. 40 minutes later, there was no feedbck. I took a cold shower (ugh) and packed up to leave. I asked the front desk for a $25 refund due to no hot water. They refused; said it would be fixed (this was at 1120) in 10 minutes and i would have until noon to checkout. I didn't really think they would have it fixed in 10 minutes, so i checked out and left.
I thought they had a non-customer friendly attitude, and a "give a care" (not) disposition about the lack of hot water. They might be the cheapest place to stay in Springfield, but i recommend you spend more money and stay somewhere else. Also, they do not supply a little bottle of shampoo; only two small bars of soap in the bathroom for sink and shower.
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酒店回复: Dear Valued Guest,Thank you so much for choosing Motel 6 and Studio 6 Springfield. We truly appreciate your wonderful review and the time you took to share your experience with us.Your kind words mean a lot to our team. We’re delighted to know that you enjoyed your stay, and we look forward to welcoming you back soon.Thank you again for your loyalty — we will continue to do our best to serve you even better during your future visits with us.Warm regards,The Management TeamMotel 6 & Studio 6 Springfield, VA
5.0分
其他
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Once again my stay was met with above expectations due to the awesome staff Jacky and Sanji who treated me with respect kindness and like family. The room was clean spacious and like being at home. I truly enjoyed and recommend this get away spot if you want to be treated right and relax. WTG Motel 6 you get an A+++++ Thank you
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酒店回复: Hi Charles,Thank you so much for your wonderful feedback! We’re thrilled to hear that Jacky and Sanji made your stay feel so welcoming and that you enjoyed your clean, spacious room. Your kind words mean a lot to our team, and we’re delighted to have provided a relaxing and enjoyable experience. We truly appreciate your recommendation and look forward to welcoming you back soon!Jeremy Ward #Team6
3.0分
其他
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The door needs to be looked at because it doesn’t close easily - it sticks. They do a good job with the cleanliness of the property. I just had a lousy experience when I wanted to book a couple more weeks and was told I couldn’t because my dogs made the room stink too much! So much for being pet friendly!
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酒店回复: Dear Valued Guest,Thank you so much for choosing Motel 6 and Studio 6 Springfield. We truly appreciate your wonderful review and the time you took to share your experience with us.Your kind words mean a lot to our team. We’re delighted to know that you enjoyed your stay, and we look forward to welcoming you back soon.Thank you again for your loyalty — we will continue to do our best to serve you even better during your future visits with us.Warm regards,The Management TeamMotel 6 & Studio 6 Springfield, VA
1.0分
商务出差
Very limited amenities, bed was rock hard and pillows were not comfortable. Smell of **** in the halls. Should be charging less for what you get.
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酒店回复: Hi Daniel,Thank you for your honest feedback. We’re sorry to hear that your stay was not as comfortable as expected, particularly regarding the bed, pillows, and odor in the halls. Your concerns about amenities and value are noted and will be shared with management for review. We appreciate you bringing these issues to our attention and regret that we fell short of your expectations.Jeremy Ward #Team6
5.0分
其他
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The best part was the staff. The understanding and quick check in. The seem to always be in a good mood which also puts you in a good mood amd when it came.to the room and extra request they were right on top of it no questions or complaints. The rooms nice and spacious. I plan on returning again. Thank you
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酒店回复: Dear Valued Guest,Thank you so much for choosing Motel 6 and Studio 6 Springfield. We truly appreciate your wonderful review and the time you took to share your experience with us.Your kind words mean a lot to our team. We’re delighted to know that you enjoyed your stay, and we look forward to welcoming you back soon.Thank you again for your loyalty — we will continue to do our best to serve you even better during your future visits with us.Warm regards,The Management TeamMotel 6 & Studio 6 Springfield, VA
5.0分
其他
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Springfield 6
Very roomy studio and comfortable King size bed. Bathroom and floors clean and modern decor is functional and attractive. Easy check in with friendly clerk.
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酒店回复: Dear Valued Guest,Thank you so much for choosing Motel 6 and Studio 6 Springfield. We truly appreciate your wonderful review and the time you took to share your experience with us.Your kind words mean a lot to our team. We’re delighted to know that you enjoyed your stay, and we look forward to welcoming you back soon.Thank you again for your loyalty — we will continue to do our best to serve you even better during your future visits with us.Warm regards,The Management TeamMotel 6 & Studio 6 Springfield, VA
以这个价格来说，这家酒店真是太棒了。我唯一遇到的问题是没有洗发水，只有一个香皂。除此之外，这是一次非常愉快的入住体验。
毛巾等设备很脏。
The price per night is great. However, the cleanliness is very poor. Dried up food on the tables, the telephones look gross like they are never wiped down. And the bathrooms appear to be dirty all the time. The floors are always dirty. A towel was left on the door as if the cleaning was never done. Guest always being loud in the hallways. A few weekends ago a male was so loud yelling at his girlfriend trying to get in the room. Hitting the door and kicking the door. Very scary experience.
Parking lot seemed a bit sketchy
There was sketchy people with a ski mask wandering in the parking lot around 2am when checking in. I hope there were at least surveillance cameras
The furnishings were spartan, but i expected that. The room was clean. The mattress was lumpy and i awoke with back pain because of it. There was no hot water when i went to shave and shower at 1010 am. I called the front desk and they said they would look into it and get back to me. 40 minutes later, there was no feedbck. I took a cold shower (ugh) and packed up to leave. I asked the front desk for a $25 refund due to no hot water. They refused; said it would be fixed (this was at 1120) in 10 minutes and i would have until noon to checkout. I didn't really think they would have it fixed in 10 minutes, so i checked out and left.
I thought they had a non-customer friendly attitude, and a "give a care" (not) disposition about the lack of hot water. They might be the cheapest place to stay in Springfield, but i recommend you spend more money and stay somewhere else. Also, they do not supply a little bottle of shampoo; only two small bars of soap in the bathroom for sink and shower.
Once again my stay was met with above expectations due to the awesome staff Jacky and Sanji who treated me with respect kindness and like family. The room was clean spacious and like being at home. I truly enjoyed and recommend this get away spot if you want to be treated right and relax. WTG Motel 6 you get an A+++++ Thank you
The door needs to be looked at because it doesn’t close easily - it sticks. They do a good job with the cleanliness of the property. I just had a lousy experience when I wanted to book a couple more weeks and was told I couldn’t because my dogs made the room stink too much! So much for being pet friendly!
Very limited amenities, bed was rock hard and pillows were not comfortable. Smell of **** in the halls. Should be charging less for what you get.
The best part was the staff. The understanding and quick check in. The seem to always be in a good mood which also puts you in a good mood amd when it came.to the room and extra request they were right on top of it no questions or complaints. The rooms nice and spacious. I plan on returning again. Thank you
Springfield 6
Very roomy studio and comfortable King size bed. Bathroom and floors clean and modern decor is functional and attractive. Easy check in with friendly clerk.