酒店回复: Thank you for your kind review! We’re so glad to hear you had a pleasant and comfortable stay, and that you enjoyed the beautiful view and our pool — perfect for those summer days.We appreciate your feedback and look forward to welcoming you back for another relaxing visit!
5.0分
其他
原文
翻译提供方：Google
清洁
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酒店回复: Thank you for your feedback! We’re glad you appreciated the cleanliness of our hotel.We’d be happy to welcome you back on your next visit.
4.0分
其他
原文
翻译提供方：Google
都好
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酒店回复: Thank you for your kind words! We're happy to hear everything went well during your stay. We hope to welcome you back again soon!
4.0分
其他
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Our room was next to the dumpster so there was an odor outside the room. The bed was big and comfortable but the bathroom was tiny, including the shower. Not bad for an overnight stay because it was very close to I81 with plenty of places to eat in close proximity. It was however loud in the morning from trucks and traffic.
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酒店回复: Thank you for sharing your experience. We’re glad you found the bed comfortable and appreciated the convenient location. We’ve passed your feedback about the odor, bathroom size, and morning noise to management for review. We hope you’ll consider staying with us again so we can provide an even better experience.
5.0分
其他
The room was very clean and actually smelled nice, and loved the more modern look. The staff member was very polite.
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酒店回复: Thank you for your wonderful review and perfect rating! We’re thrilled to hear that you enjoyed the cleanliness and modern look of your room, as well as the polite and attentive service from our staff. It’s always rewarding to know that our efforts to create a welcoming environment are appreciated.We look forward to welcoming you back soon for another comfortable and enjoyable stay.
3.0分
其他
The bathroom was very small and dirty.. did not have toilet paper and never got clean towels.
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酒店回复: Thank you for sharing your feedback. We sincerely apologize for the issues you experienced with your bathroom and the missing amenities. Your concerns have already been passed to management for review. For any immediate assistance, please don’t hesitate to contact the hotel directly. We hope to have the opportunity to welcome you back and provide a much better experience.
2.0分
商务出差
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This is a "motel" and should be advertised as such. The parking lot had several "town folks" loitering during the night. Did not feel safe. The room was dated but at least clean. The shower did not drain.
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酒店回复: Thank you for sharing your feedback. We sincerely apologize that your stay did not meet your expectations and that you felt unsafe due to activity in the parking lot. Guest safety and comfort are top priorities for us, and we regret that your experience fell short in this regard.We also apologize for the issues you encountered with your room, including the shower drainage. Your comments have been shared with our maintenance and management teams to address these concerns and improve the experience for future guests.We hope you might consider giving us another opportunity to provide a safer, more comfortable, and enjoyable stay in the future.
5.0分
其他
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Staff were extremely helpful during check in. The room was clean and and I thought it was well set up.
Comfortable night sleep and it was very quiet
Great spot , if you're visiting JMU
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酒店回复: Thank you for your perfect 10/10 rating! We’re delighted to hear that our staff provided helpful service during check-in and that you found your room clean, well set up, and comfortable. It’s wonderful to know you enjoyed a quiet night’s sleep and found our location convenient for visiting JMU.We look forward to welcoming you back soon for another enjoyable and restful stay.
1.0分
其他
Just don’t do it. Paid $300 for one night and shared the room with cockroaches. Didn’t even have a shower curtain on the shower!
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酒店回复: Thank you for sharing your experience. We sincerely regret the issues you encountered during your stay, especially with cleanliness and the missing shower curtain. Your concerns have been passed to management for immediate attention.Please feel free to contact us directly if you’d like to discuss further. We hope to have the opportunity to welcome you back and provide a much better stay.
经典的美国酒店。
酒店很干净，网络也还可以，还提供免费停车场。
酒店很好，你度过了愉快的时光，它很舒适，景色很美，我喜欢它有一个游泳池，可以在夏天入住。
清洁
都好
Our room was next to the dumpster so there was an odor outside the room. The bed was big and comfortable but the bathroom was tiny, including the shower. Not bad for an overnight stay because it was very close to I81 with plenty of places to eat in close proximity. It was however loud in the morning from trucks and traffic.
The room was very clean and actually smelled nice, and loved the more modern look. The staff member was very polite.
The bathroom was very small and dirty.. did not have toilet paper and never got clean towels.
This is a "motel" and should be advertised as such. The parking lot had several "town folks" loitering during the night. Did not feel safe. The room was dated but at least clean. The shower did not drain.
Staff were extremely helpful during check in. The room was clean and and I thought it was well set up.
Comfortable night sleep and it was very quiet
Great spot , if you're visiting JMU
Just don’t do it. Paid $300 for one night and shared the room with cockroaches. Didn’t even have a shower curtain on the shower!