酒店回复: Hello Jorge,Lamentamos que su experiencia no haya sido la esperada. La información sobre las políticas del desayuno puede variar según la reserva, y entendemos su frustración. Sus comentarios son importantes para nosotros y los compartiremos con el equipo correspondiente para mejorar nuestros procesos. Apreciamos que haya dado su opinión y esperamos que considere hospedarse con nosotros nuevamente en el futuro.
酒店回复: Hello Teresa,Thank you for sharing your wonderful experience with us! We're thrilled to hear that our staff made you feel welcomed and that you enjoyed your stay, from the smooth check-in process to the cozy accommodations and convenient location. Your recommendation means a lot to us, and we look forward to welcoming you back for another memorable visit in the future. Safe travels!
酒店回复: Hello Teresa,Thank you for sharing your positive experience with us! We're thrilled to hear that you find our location convenient and enjoy the friendly service provided by our staff. It’s wonderful to know you appreciated the cleanliness and comfort of your room, as well as the breakfast options. We look forward to welcoming you back on your next visit to Houston, where we hope you continue to have enjoyable stays.
酒店回复: Hello Louis,Thank you for sharing your feedback regarding your recent stay. We appreciate your technician's input and understand the importance of having laundry facilities available. Your concerns have been noted, and we will certainly relay them to management for consideration. We value your loyalty and hope to provide a more accommodating experience for your technician during future visits.
酒店回复: Hello Mindy,Thank you for taking the time to share your experience. We're glad to hear that you enjoyed our convenient location, workout facilities, and breakfast. It's wonderful to know that your room met your expectations for cleanliness and comfort. We hope you had a great stay and look forward to welcoming you back in the future.
酒店回复: Hello Abraham,We appreciate your feedback regarding your recent experience. Our team is committed to adhering to our booking policies, which can limit the ability to modify or cancel reservations. We understand your frustration, and encourage you to share your concerns directly with management, as they are best equipped to address these types of situations. Thank you for bringing this to our attention.
酒店回复: Hello LaShonda,We apologize for any inconvenience you experienced during your stay. We appreciate your feedback and will share your suggestions with the team for consideration. We are glad to hear that you found the property clean and quiet. Thank you for bringing your concerns to our attention.
还可以吧，wifi差点
非常好非常好非常好非常好非常好
我们在那里住了4晚，我们抱怨第一天客房清洁工没来，结果第二天客房清洁工只来过一次，来接替我们。根本没有清洁服务。浴室又脏又霉。前台工作人员非常友好。
我预订了四人份的房间，他们为每位客人提供早餐。但入住时，前台人员告诉我，早餐只限两人享用，另外两人每天需支付每人13美元。我解释说，预订单上写着是全家共享的，但他们却不肯改变，也不在乎，说我第二天就取消。
我最近入住了这家酒店，从抵达的那一刻起，一切都超出了我的预期。入住过程流畅舒适，工作人员也尽心尽力，确保我感到安全舒适，并给予我周到的照顾。房间干净舒适，舒适的床铺让入住体验更加宁静祥和。酒店地理位置便利，免费早餐更是开启美好一天的绝佳选择。
我强烈推荐这家酒店，以后一定会再次入住！
这家酒店一直是我们每次来休斯顿的首选。地理位置优越，交通便利，周边遍布餐厅、快餐店和杂货店。酒店附近还有一家星巴克。房价实惠，员工热情友好，提供优质的客户服务。房间舒适，酒店整体清洁度也非常好。免费早餐出奇地好，停车位充足，灯光明亮。总而言之，这是一个很棒的住宿选择。
只有一件事……
我们有技术人员住在这个地方，因为这里交通便利。然而，这次入住，我的技术人员告诉我，总体来说，这次入住体验还不错，但没有洗衣设施，真是太不方便了。我们希望技术人员到休斯顿的时候，这个问题能得到解决。否则，我们可能得另找酒店了。
:(
地理位置优越。我们到达时是晚上8点，可以步行去餐厅。早上我们使用了健身房，并在酒店享用了美味的早餐。房间干净舒适。
不小心订错了日期，酒店工作人员不愿意取消我的预订，甚至不愿意换到其他日期，损失了 189 美元，服务非常糟糕
网站上没有说有150美元的押金，我刚到的时候，前台小哥就想收我150美元的押金。这可是两星或三星的酒店，150美元简直太离谱了。虽然前台小哥后来告诉我会把押金降到100美元，但通常情况下是100美元，而不是多收50美元。后来我入住的时候才发现，我的账户里还有一笔待处理的费用，包括押金和房费。这些待处理的费用如果过期至少需要5个工作日才能到账。这非常不方便，需要在网站上显示出来。大家要注意额外费用和押金金额。如果他们能解决这个问题就好了，而且酒店干净安静，这也是一个优点。