酒店回复: Hello Elizabeth,We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Your comments will be shared with our team for further improvement. Should you have any further concerns, please don't hesitate to reach out to our management team directly. We hope to have the opportunity to welcome you back in the future.
3.0分
情侣出游
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Some ppl were out in the parking lot having a party drinking and I saw a man peeing in the grass!!! The bathroom ceiling is peeling, you only get one bar of soap, the dust in the room was very visible. Dust on the headboard, lamps, the AC filter was sooo DIRTY! Very old inside and very cheaply taken care of. The front lobby has had a makeover but that’s all.
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酒店回复: Hello Shelly,Thank you for sharing your feedback about your recent stay. We take guest experiences seriously and will note your observations regarding the noise, room cleanliness, and maintenance issues for our management team to review. We strive for a comfortable environment for all guests and appreciate your insights to help us improve our services. If there are any other specific concerns you'd like to discuss, please reach out directly to management for further assistance.
4.0分
情侣出游
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Lots of things nearby. Breakfast was mediocre. Lots of doors banging and dogs barking. Grass around the property needed mowing. Check in staff was good.
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酒店回复: Hello Jean,Thank you for sharing your feedback. We're glad to hear you appreciated the check-in staff and the nearby amenities. We always aim to enhance our guests' experiences, and your comments regarding breakfast and property maintenance will be taken into consideration. We hope to offer you a better stay in the future that exceeds your expectations. Your insights are valuable to us as we work towards continuous improvement.
5.0分
其他
Very nice!
This little hotel was spotless. Our room was clean and comfortable. Would most definitely stay here again.
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酒店回复: Hello James And Sharon,Thank you for your positive feedback! We're thrilled to hear you found our hotel spotless and enjoyed your comfortable room. Your kind words motivate us to maintain our high standards. We look forward to welcoming you back on your next visit. Safe travels!
4.0分
其他
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Nice front desk clerk; I think he was the owner. Comfortable bed and updated room. The only complaint I have is that they need more selection at the breakfast. They could use some fresh fruit and more bread choices, other than white bread.
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酒店回复: Hello Jennifer,Thank you for sharing your experience. We're glad to hear you enjoyed the comfortable bed and appreciated the front desk service. Your feedback regarding the breakfast selection is noted and valuable for our future planning. We strive to enhance our guests' stay and will consider your suggestions for fresh fruit and varied bread options. We hope to welcome you back for another stay in the future!
1.0分
其他
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Needs an overhaul.
1st of all, the picture of the lobby is not an accurate picture of the real lobby. The lobby furniture is old, dirty and needs to be replaced. Our room had stains on the sheets. We made our reservation months in advance, but somehow we were given a handicap room and were told there was no other room available. The furniture was old and dirty with stains on them. We were given one bar of soap for a two night stay for two adults. No room service for the second day and we had to ask for new clean towels. The breakfast was very basic with waffles, little Debbie snacks and offered no meat selections or fruit.
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酒店回复: Hello Denise,Thank you for sharing your feedback with us. We appreciate your insights regarding the lobby and room conditions, as well as your dining experience. While we strive to provide a pleasant stay for all our guests, we understand that expectations were not met during your visit. Your comments will be forwarded to our management team for their review to improve our services and offerings in the future. Thank you for taking the time to let us know about your experience.
3.0分
其他
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The staff was really nice when we checked in. Unfortunatley was a little disappointed the pool was not working as the pump was down. The bath tubs didnt have a plug so i couldn't take a bath to cool off as it was almost 100 degrees out. The facility was clean though. Breakfast was ok not a lot of variety.
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酒店回复: Hello Staci,Thank you for your assessment. We're glad to hear that you found our staff welcoming and the facility clean. We apologize for the inconvenience regarding the pool and the bathtubs during your stay. Your comments about breakfast variety will be shared with our team for consideration. We appreciate you taking the time to share your thoughts, and we hope to serve you better in the future.
1.0分
家庭亲子
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We requested and expected a "quiet room" with a queen size bed. What we got was a "handicapped accessible" room that was anything BUT quiet and very inconvenient for anyone who is NOT handicapped. And a double bed instead of queen size.
AND the management did NOT offer any remedy to our complaints.
And the supposed included breakfast was a joke.
We won't be staying here again and I hope this is not representative of Days Inn hotels.
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酒店回复: Hello Chris, Thank you for sharing your experience. We understand that the room arrangement did not meet your expectations, and we appreciate your feedback regarding the breakfast provided. Guest preferences are important to us, and your comments will be considered as we continually strive to enhance the guest experience. We hope you will consider giving us another chance in the future. Your input helps us improve.
2.0分
其他
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Find a different hotel in York
The only positive thing I can say is that the bed was comfortable. The room was very outdated. The carpet was old and really dirty; I didn't feel comfortable walking around the room without shoes. The chairs in the room were also really dirty in that caked-in kind of way. I did not use the shower so I can't speak to that. The breakfast was basically just yogurt, stale bread, self-made waffles, and old hard-boiled eggs.
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酒店回复: Hello Amy,Thank you for sharing your feedback regarding your recent stay. We're glad to hear you found the bed comfortable. We appreciate your observations about the room and breakfast, and we take guest feedback seriously as it helps us improve our services and offerings. Your comments will be shared with the relevant departments for their consideration in future enhancements to ensure a more pleasant experience for our guests.
2.0分
家庭亲子
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People in the parking lot shooting off fireworks right outside of the window of the room. Breakfast was hard boiled eggs, a waffle machine and oatmeal cream pies.
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酒店回复: Hello Sarah,Thank you for your feedback. We value all guest opinions and will take your comments regarding the noise and breakfast options into consideration for future improvements. We strive to create a comfortable and enjoyable experience for all our guests. Your input is important to us as we work to enhance our offerings.
好的
Some ppl were out in the parking lot having a party drinking and I saw a man peeing in the grass!!! The bathroom ceiling is peeling, you only get one bar of soap, the dust in the room was very visible. Dust on the headboard, lamps, the AC filter was sooo DIRTY! Very old inside and very cheaply taken care of. The front lobby has had a makeover but that’s all.
Lots of things nearby. Breakfast was mediocre. Lots of doors banging and dogs barking. Grass around the property needed mowing. Check in staff was good.
Very nice!
This little hotel was spotless. Our room was clean and comfortable. Would most definitely stay here again.
Nice front desk clerk; I think he was the owner. Comfortable bed and updated room. The only complaint I have is that they need more selection at the breakfast. They could use some fresh fruit and more bread choices, other than white bread.
Needs an overhaul.
1st of all, the picture of the lobby is not an accurate picture of the real lobby. The lobby furniture is old, dirty and needs to be replaced. Our room had stains on the sheets. We made our reservation months in advance, but somehow we were given a handicap room and were told there was no other room available. The furniture was old and dirty with stains on them. We were given one bar of soap for a two night stay for two adults. No room service for the second day and we had to ask for new clean towels. The breakfast was very basic with waffles, little Debbie snacks and offered no meat selections or fruit.
The staff was really nice when we checked in. Unfortunatley was a little disappointed the pool was not working as the pump was down. The bath tubs didnt have a plug so i couldn't take a bath to cool off as it was almost 100 degrees out. The facility was clean though. Breakfast was ok not a lot of variety.
We requested and expected a "quiet room" with a queen size bed. What we got was a "handicapped accessible" room that was anything BUT quiet and very inconvenient for anyone who is NOT handicapped. And a double bed instead of queen size.
AND the management did NOT offer any remedy to our complaints.
And the supposed included breakfast was a joke.
We won't be staying here again and I hope this is not representative of Days Inn hotels.
Find a different hotel in York
The only positive thing I can say is that the bed was comfortable. The room was very outdated. The carpet was old and really dirty; I didn't feel comfortable walking around the room without shoes. The chairs in the room were also really dirty in that caked-in kind of way. I did not use the shower so I can't speak to that. The breakfast was basically just yogurt, stale bread, self-made waffles, and old hard-boiled eggs.
People in the parking lot shooting off fireworks right outside of the window of the room. Breakfast was hard boiled eggs, a waffle machine and oatmeal cream pies.