Staff was really nice but our room’s air conditioner didn’t work. They moved us right away but then the next room’s toilet seat was cracked and the couch was old and not very clean. Would not recommend this hotel.
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酒店回复: Hi Darlene,We are pleased to hear that our staff was welcoming and attentive. However, we sincerely apologize for the issues you encountered with the room. We take your concerns seriously and will address them with our maintenance and housekeeping teams to ensure a better experience for our guests in the future.
4.0分
其他
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Smells like mildew and a bit musty
Nice hotel but the hotel smells musty and like mildew. Hotel could use a refresh. Breakfest was good. Overall good hotel, Just dated.
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酒店回复: Thank you for taking the time to review your recent stay with us and we sincerely apologize for any inconvenience. We are working on a property renovation and refreshing all rooms and public areas. We hope you come see our new makeover soon!Sincerely,Minal P. | Director of Operations
5.0分
其他
Clean, well maintained property. Enjoyed the pool. Would definitely stay here again.
3.0分
家庭亲子
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The staff was very helpful. However, my room was not up to par. I know housekeeping have a lot to do which is why I am always prepared to clean before my family and I make a hotel our home for a couple of days. When I pulled back the sheets to inspect, there was food stuck onto the sheets and hair in various areas of the bed. Also, the power went out for at least 6 hours and there was no compensation for our inconvenience.
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酒店回复: Dear Dawnyetta,Thank you for taking the time to share about your recent experience with us. The shortcomings you experienced are not typical of our business practice, and definitely not part of the experience we want our guest’s to have. Your comments have been forwarded to the appropriate teams for immediate resolution. We appreciate your loyalty to our hotel and hope you will continue choosing us for your future stays so we can show you a better time.Sincerely,Minal P. | Director of Operations
5.0分
其他
Front desk older white lady made me stay there bery comfortable for mu kids and I
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酒店回复: Hello Perla,Delighted to hear that our gracious front desk associate ensured a wonderfully comfortable stay for you and your children. Your kind words mean a great deal to us, and we look forward to hosting you again for another warm and welcoming experience.
5.0分
朋友出游
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My friend and I were visiting from Vegas and we loved staying here! There was so much around us and it was peaceful and quiet, it was his first time to Texas also! Thank you having us, we will for sure be back!!
5.0分
商务出差
The property was very nice clean and comfortable, with modern amenities, but the decor is a little dated.
我不得不为我的情感支持犬每晚支付25美元，这让我很不开心。床也很硬。
尽管酒店正在进行各种翻新，但我们的入住体验仍然非常棒。
非常粗糙的床上用品和非常硬的枕头
Staff was really nice but our room’s air conditioner didn’t work. They moved us right away but then the next room’s toilet seat was cracked and the couch was old and not very clean. Would not recommend this hotel.
Smells like mildew and a bit musty
Nice hotel but the hotel smells musty and like mildew. Hotel could use a refresh. Breakfest was good. Overall good hotel, Just dated.
Clean, well maintained property. Enjoyed the pool. Would definitely stay here again.
The staff was very helpful. However, my room was not up to par. I know housekeeping have a lot to do which is why I am always prepared to clean before my family and I make a hotel our home for a couple of days. When I pulled back the sheets to inspect, there was food stuck onto the sheets and hair in various areas of the bed. Also, the power went out for at least 6 hours and there was no compensation for our inconvenience.
Front desk older white lady made me stay there bery comfortable for mu kids and I
My friend and I were visiting from Vegas and we loved staying here! There was so much around us and it was peaceful and quiet, it was his first time to Texas also! Thank you having us, we will for sure be back!!
The property was very nice clean and comfortable, with modern amenities, but the decor is a little dated.