我很沮丧地得知，通往 B 栋的门闩被胶带封住了，门无法锁紧。当我询问时，他们告诉我，这样客人就可以进来了。问题是任何人都可以进来。我们房间的门本身没有锁扣板 - 门框上根本没有五金件。安全门栓不起作用。床罩上有钩子，地板上有两种不同类型的木板，中间有一个金属唇 - 我们很惊讶没有人被它绊倒。尽管前台人员非常乐于助人且友好，但我会告诉其他人，这家酒店看起来像是匆忙建造的，不符合质量控制检查。
4.0分
其他
原文
翻译提供方：Google
发表自己的意见
舒适的床上用品。顶部冰箱坏了（离开时报告）。无线网络不太好用。早餐在门厅享用。变化不大。
1.0分
朋友出游
原文
翻译提供方：Google
房间非常脏，浴室里满是霉菌，接待和结帐相当有问题！
展开
酒店回复: Dear Tomy,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites Albany Airport.On behalf of our entire team, I would like to apologize for failing to exceed your expectations . Your satisfaction is important to us as a valued Choice Privileges member.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Harmandeep KaurQuality Inn & Suites Albany Airport
1.0分
其他
原文
翻译提供方：Google
非常糟糕的地方，不是很干净
3.0分
其他
原文
翻译提供方：Google
好的
2.0分
其他
展开
Room falling apart. I had to fix the toilet every time we flushed it. No major network tv. We were in the main building, I’m not sure how the rooms in the other buildings are. Staff was ok. Breakfast was ok. No hair dryer in room. Stained couch-major stains. Ripped carpet. Windows were repaired with duct tape. Sink was falling apart. Very old and outdated as well. Felt dirty. Will not stay here again!
展开
酒店回复: Dear Tammy,We appreciate you taking the time to share your recent stay experience with us. We're truly sorry to hear that your stay did not meet your expectations. Our goal is to provide a comfortable and enjoyable experience for all of our guests, and it sounds like we fell short in a few areas during your visit.We understand your concerns regarding the property's navigation, room conditions, and breakfast options. These are important aspects of the guest experience, and we want to assure you that your feedback has been noted and will be shared with the appropriate teams.We value your loyalty as a returning customer and regret that the issues you encountered may have negatively impacted your stay. Your feedback will help us improve our property and services, and we hope that you will give us another chance in the future.Thank you again for your honest feedback, and we look forward to the opportunity to serve you better in the future.Sincerely,Harmandeep Kaur
3.0分
其他
展开
This hotel is a dump. We checked in and checked out. Smoke detector falling out of ceiling. Room dirty. Carpet in hallway so worn you could see through kt! I thought hotel was in demo mode before a remodel. Hotel front desk person was very nice.
位置真的很好。我们还免费升级到了更大的房间，太棒了！
走廊里的地毯很旧，很多地方都磨损得高高翘起。走廊里放着桶接雨水。房间需要翻新。空气清新剂的味道很浓，像是在试图掩盖潜在的气味。大堂石膏板有洞。晚上回来的时候，有几个“客人”在一楼的滑动玻璃窗上爬进爬出。没有安保，感觉很不安全。高速公路上的交通噪音很大。总而言之，这是一次不愉快的经历。我来这里参加我母亲的葬礼。这里不是我记忆中的那个地方。
刚走进房间时，有两位女士抱怨说她们在床上发现了一只死老鼠，前台的两位先生告诉她们不要动它。入口处的天花板有一部分正在脱落。我们的一个床头板坏了，床单上还有看起来像是香烟烫的痕迹。一进房间，就闻到一股像体臭之类的味道，我们无法摆脱。窗帘只遮住了窗户的一半，所以我们房间里整晚都有灯照着。我们只在这里睡了几个小时，然后就上路了。我们需要快速睡一会儿，所以我们留了下来，但不推荐。
我很沮丧地得知，通往 B 栋的门闩被胶带封住了，门无法锁紧。当我询问时，他们告诉我，这样客人就可以进来了。问题是任何人都可以进来。我们房间的门本身没有锁扣板 - 门框上根本没有五金件。安全门栓不起作用。床罩上有钩子，地板上有两种不同类型的木板，中间有一个金属唇 - 我们很惊讶没有人被它绊倒。尽管前台人员非常乐于助人且友好，但我会告诉其他人，这家酒店看起来像是匆忙建造的，不符合质量控制检查。
发表自己的意见
舒适的床上用品。顶部冰箱坏了（离开时报告）。无线网络不太好用。早餐在门厅享用。变化不大。
房间非常脏，浴室里满是霉菌，接待和结帐相当有问题！
非常糟糕的地方，不是很干净
好的
Room falling apart. I had to fix the toilet every time we flushed it. No major network tv. We were in the main building, I’m not sure how the rooms in the other buildings are. Staff was ok. Breakfast was ok. No hair dryer in room. Stained couch-major stains. Ripped carpet. Windows were repaired with duct tape. Sink was falling apart. Very old and outdated as well. Felt dirty. Will not stay here again!
This hotel is a dump. We checked in and checked out. Smoke detector falling out of ceiling. Room dirty. Carpet in hallway so worn you could see through kt! I thought hotel was in demo mode before a remodel. Hotel front desk person was very nice.