酒店回复: Dear Guest,Thank you for your wonderful feedback. We are delighted to know that everything about your stay was excellent. Our team strives to provide a comfortable and enjoyable experience for every guest. We look forward to welcoming you again for another pleasant visit.Sincerely, Hotel Manager
3.0分
家庭亲子
Indoor pool was very cold, almost unusable. Chose hotel with pool because my son likes to swim.
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酒店回复: Dear Guest,Thank you for sharing your experience. We are glad parts of your stay were comfortable and that the indoor pool area offered a space for family time. We have noted your comment regarding the pool temperature, and we regret the inconvenience caused. Our team will review this with the appropriate department as we continue improving overall guest comfort.Sincerely, Hotel Manager
1.0分
其他
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This is the worst hotel experience I have ever had. Even tho I had prepaid a 4 nite stay I was required to pay another $100 depost on checkin. We checked out after three nights even tho we were told there was no refund. I was told the $100 woul be ref but haven't seen it yet. May have to stop usinf ******* for travel.
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酒店回复: Dear Guest,We have taken note of your comments and will review and investigate them further. Please give us some time so that we can verify your claims. We apologize for any inconvenience.Sincerely, Hotel Manager
4.0分
其他
The TV was always set on a political propaganda station making sitting in the dinning area very uncomfortable.
The shower heads need an update as do the beds!
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酒店回复: Dear Henry,We regret the inconvenience caused during your stay. Your feedback regarding the TV channel selection, shower heads, and bed comfort has been shared with our management and maintenance teams for review. We value your input and will work toward enhancing the overall comfort and atmosphere of our dining and guest areas. Hope you will visit again.Sincerely, Hotel Manager
3.0分
其他
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The room was horrible we woke up in the morning to ants all over our bag of chips and a can of pop that were left on top of the tv stand there were ants in the bathroom as well.. the shower had rust stains all over it
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酒店回复: Dear Jackie,We sincerely regret the experience you had with ants and the condition of the shower. This is not the level of cleanliness or maintenance we aim to provide. Your comments have been shared with our housekeeping and maintenance teams to ensure immediate attention and corrective action. We will work to improve the guest experience moving forward. Hope you will visit again.Sincerely, Hotel Manager
4.0分
其他
Parking lot was fine, bed was clean and comfortable, toilet wobbled, black out curtains didn’t cover all of the window but it overall was good
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酒店回复: Dear Bryan,Thank you for sharing your feedback. We are glad to hear that you found the bed clean and comfortable and the parking convenient. Your feedback regarding the toilet and blackout curtains is noted as we continue to improve the guest experience. We look forward to welcoming you again on your next visit.Sincerely, Hotel Manager
3.0分
其他
Very noisy room. People in the next room had me up until 1am. Walls are paper thin.
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酒店回复: Dear Guest,Thank you for sharing your experience. We are pleased you chose our hotel for your stay and regret the inconvenience caused by the noise from nearby rooms. Your feedback about sound insulation is valuable, and our team will review measures to minimize disturbances and enhance the comfort of future stays. Hope you will visit again.Sincerely, Hotel Manager
4.0分
其他
Breakfast the meat was bad no taste and same thing every day could have had bacon or sausage
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酒店回复: Dear Guest,Thank you for sharing your feedback. We regret that the breakfast variety did not meet your expectations. Your comments regarding the meat options and flavor have been noted and will be shared with our kitchen team for review. We appreciate your input and hope to offer a better experience on your next visit.Sincerely, Hotel Manager
3.0分
其他
Staff was friendly and nice breakfast. Needs updates
Really need a comfortable chair for people who are there for a while.
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酒店回复: Dear Everett,Thank you for your review. We are glad you enjoyed the friendly staff and nice breakfast. Your feedback about updates and the need for a more comfortable chair is very helpful and will be considered for improvements. We look forward to welcoming you again for a more comfortable stay.Sincerely, Hotel Manager
1.0分
其他
Terrible!
The room was disgusting and the bedding was full of hair, the ceiling tiles where falling down and the floor was dirty
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酒店回复: Dear Austin,We regret to hear about the cleanliness and maintenance concerns you encountered. This is not the standard we strive to provide, and your comments will be addressed with our team to ensure immediate improvements. We value your input as it helps us work toward a better guest experience.Sincerely, Hotel Manager
一切都很棒
Indoor pool was very cold, almost unusable. Chose hotel with pool because my son likes to swim.
This is the worst hotel experience I have ever had. Even tho I had prepaid a 4 nite stay I was required to pay another $100 depost on checkin. We checked out after three nights even tho we were told there was no refund. I was told the $100 woul be ref but haven't seen it yet. May have to stop usinf ******* for travel.
The TV was always set on a political propaganda station making sitting in the dinning area very uncomfortable.
The shower heads need an update as do the beds!
The room was horrible we woke up in the morning to ants all over our bag of chips and a can of pop that were left on top of the tv stand there were ants in the bathroom as well.. the shower had rust stains all over it
Parking lot was fine, bed was clean and comfortable, toilet wobbled, black out curtains didn’t cover all of the window but it overall was good
Very noisy room. People in the next room had me up until 1am. Walls are paper thin.
Breakfast the meat was bad no taste and same thing every day could have had bacon or sausage
Staff was friendly and nice breakfast. Needs updates
Really need a comfortable chair for people who are there for a while.
Terrible!
The room was disgusting and the bedding was full of hair, the ceiling tiles where falling down and the floor was dirty