酒店回复: Hello Alexandra,Thank you for sharing your experience with us. We appreciate your feedback and will address the cleanliness and maintenance concerns you've mentioned to ensure a better experience for future guests. We apologize for any inconvenience caused during your stay and hope you will consider giving us another opportunity to exceed your expectations in the future.
酒店回复: Hello Gabriela,We appreciate you taking the time to share your feedback with us. We regret to hear that your experience did not meet your expectations. Your comments are important to us for improving our services. Feel free to contact our management team for any further assistance needed.
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又脏又脏,还不换床
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Slum motel. Cheap and trashy.
Bathroom falling apart, toilet seat falling off, toilet paper roller falling off, floors not very clean, trim falling off walls. Stains, possibly blood, on floor. Shower looked gross. Worst thing though, was the air conditioner quit working on the first night and never recovered. They offered to move us to another room, but I was honestly afraid to see one. Just suffered another day, and cancelled the last bit, to go elsewhere.
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酒店回复: Dear Guest,Thank you for sharing your feedback regarding your recent stay. We value your comments about the condition of the bathroom and overall cleanliness, as they help us understand guest experiences better. We take these matters seriously and will be addressing them with our maintenance team to ensure improvements. Your concerns about the air conditioning and accommodations have also been noted. We hope you will consider staying with us again in the future for a more enjoyable experience.
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will not stay at this hotel again. I do come out in that area twice a year. The kiosk was very hard to hear and way to load and muffed even with hear aid. Their was no food in the morning by 7:30 AM had to go next door for to get something to eat. Very poor morning staff.
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酒店回复: Hello Harold E.,Thank you for sharing your feedback. We appreciate your input regarding the kiosk experience and the morning food availability. Your comments are vital for our team as we continuously strive to improve guest experiences. We hope you'll find accommodations that better meet your expectations on your future visits to the area.
服务很棒!没有任何可抱怨的!酒店位置离便利店和餐馆都很近,附近还有一家酒铺。
酒店地理位置不错。通过App预订入住很顺利,价格也很划算,性价比很高。
我对我的无烟房的状况感到非常不满,一打开门,我们就被陈旧的、陈腐的香烟味呛住了。这还只是开始,我不得不花一个小时用自己的清洁产品擦洗房间,然后我才放心让我的女儿碰任何东西。空调机被太多的灰尘堵塞了,我彻底擦拭后地板上还有灰尘,所以我们不会加剧陈旧的香烟味对我们的肺部造成的刺激。唯一不那么恶心的家具是床,即使如此,我们也不能使用他们的羽绒被,因为上面有很多可疑的污渍。令人作呕的、破损的淋浴/浴缸排水管,浴室地板上的瓷砖破损,浴室墙壁、淋浴间和(破损的)残疾人专用凳子上有“神秘”的污渍。椅子的座位上有令人作呕的污渍。这把椅子至少是有用的,因为房间里没有门闩(至少现在没有了,你可以看到它从墙上被扯下来的地方),晚上我最终用它堵住了门。由于房间的清洁度,或者说缺乏清洁度,我们没有享用免费早餐,如果他们的工作人员不能正确地将所有东西擦干净,那么我不敢想象制冰机的状况,更不用说每天用来喂多个陌生人的厨房用具了。如果我有其他选择,我会要求退款并住在其他地方。
位置还可以,但房间有点脏。墙上有污渍,而且明显没有擦干净。浴室里的一条毛巾是黄色的,上面有污渍。房间钥匙不能用。工作人员不得不让我们进房间,而我们整个入住期间都没有能用的钥匙扣。非常不方便。
由于整个设施太糟糕,我们最终没有入住。房间又脏又恶心。床上有污渍,还有臭虫。经理说我们不会付钱,但我们还是付了钱。我们对*******感到失望,竟然在他们的网站上提供如此恶心的设施供选择。
很脏,管理层一点都不关心。如果真的在装修,他们就没有系统地完成房间装修,也没有把客人安置在新住处。欧陆式早餐简直是笑话,我都不敢看标有健身的房间。看完早餐后,我们尽快离开了。
谢谢
又脏又脏,还不换床
Slum motel. Cheap and trashy.
Bathroom falling apart, toilet seat falling off, toilet paper roller falling off, floors not very clean, trim falling off walls. Stains, possibly blood, on floor. Shower looked gross. Worst thing though, was the air conditioner quit working on the first night and never recovered. They offered to move us to another room, but I was honestly afraid to see one. Just suffered another day, and cancelled the last bit, to go elsewhere.
will not stay at this hotel again. I do come out in that area twice a year. The kiosk was very hard to hear and way to load and muffed even with hear aid. Their was no food in the morning by 7:30 AM had to go next door for to get something to eat. Very poor morning staff.