The lobby, dining area and room was beautiful. The decor was gorgeous yet simple, warm and inviting. They had a mini mart in the lobby as well. The room was clean and comfortable. The breakfast was delicious and ample with a lot to choose from. The staff was very friendly
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酒店回复: Dear,Thank you for sharing your feedback with us.We're delighted to hear that you had a wonderful stay with us and that everything met your expectations. Your satisfaction is our top priority, and we truly appreciate your feedback.We look forward to providing you with another excellent experience in the future.Sincerely,
1.0分
商务出差
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The overnight front desk gentlemen Geo was friendly and welcoming upon us entering the hotel. Check in was fast and was told about things to do in the area and some food places nearby when asked.
Outside of the customer service and for a renovated property there are alot of things lacking.
only one ice machine worked.
only one washer worked.
gym room is out of order.
wifi is slow and barely usable.
only one of the elevators worked, lights down, buttons hard to push or don't work all together.
Side entrance doors are broken, can;t use key cards to get in.
one set of front entrance doors don't work and are remaining open.
Stains, strange smells, and heavy lingering smoke smells throughout the hallways.
No working phones in the room.
Room lacked basic necessities.
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酒店回复: Dear,Thank you for sharing your feedback with us.We apologize that your experience did not fully meet your expectations and we’re sorry to hear about the issues you encountered during your stay. This is certainly not the experience we want for our guests, and we appreciate you bringing it to our attention. We will follow up with the concerned team to promptly address the issues. Your comments are important to us, and we value your feedback as we strive to improve the experience we provide to our guests.We hope for an opportunity to properly host you in the future.Sincerely,
3.0分
家庭亲子
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This place takes a $25 deposit. Charged it to my credit card. When I checked out they refused to give me a receipt. That is a very poor business practice. The deposit was unknown to me.
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酒店回复: Dear,Thank you for sharing your feedback with us.We apologize that your experience did not meet your expectations, and we are sorry to hear about the issue you encountered during your stay. This is certainly not the experience we want for our guests, and we appreciate you bringing it to our attention. We will follow up with the relevant team to address these issues promptly. Your feedback is important to us, and we value your comments as we strive to improve the experience we provide to our guests.We hope for an opportunity to properly host you in the future.Sincerely,
2.0分
其他
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Never again.
The telephone in the room did not work. The TV remote control cannot control the volume up or down. The Internet service was extremely poor and slow. The air conditioning unit was almost completely rusted out at the bottom. Hot water pressure from the faucet in the bathroom was absolutely ridiculous, barely even a trickle. I was glad to have a small refrigerator in my room, but you cannot control the temperature put two bottles of water in the refrigerator door and they froze up along with all of our food.
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酒店回复: Dear,Thank you for sharing your feedback with us.We apologize that your experience did not fully meet your expectations, and we’re sorry to hear about the issues you encountered during your stay. This is certainly not the experience we want for our guests, and we appreciate you bringing it to our attention. We will follow up with the concerned team to promptly address the issues.Your comments are important to us, and we value your feedback as we strive to improve the experience we provide to our guests.We hope for an opportunity to properly host you in the future.Sincerely,
5.0分
情侣出游
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The staff was friendly and the room was lovely. The breakfast was well sticked even though we were there just before it closed. The tea water did not taste like coffee which we find happens alot with hotel continental breakfasts.
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酒店回复: Dear,Thank you for sharing your feedback with us.It’s great to hear that you had an enjoyable stay and everything was up to your standards. Your satisfaction is extremely important to us, and we genuinely value your input.We’re excited about the opportunity to offer you another outstanding experience in the future.Sincerely,
3.0分
商务出差
okay
Hotel was remodeled. Very cutesy. There is still room for improvement.
Overall an okay & pleasant stay.
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酒店回复: Dear,Thank you for sharing your feedback with us.We’re thrilled to hear that you had an enjoyable stay with us overall, and we truly appreciate your honest comment. Your input is important to us, and we value your feedback as we strive to improve the experience we provide to our guests.We look forward to welcoming you back and providing you with an even seamless stay next time.Sincerely,
2.0分
其他
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A remodeled hotel still lacking the basics. Too many issues that a new remodeled hotel should be having.
Service from the front desk was kosher and welcoming.
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酒店回复: Dear,Thank you for sharing your feedback with us.We apologize that your experience did not meet your expectations, and we are sorry to hear about the issues you encountered during your stay. This is certainly not the experience we want for our guests, and we appreciate you bringing them to our attention. We will follow up with the relevant team to address these issues promptly. Your feedback is important to us, and we value your comments as we strive to improve the experience we provide to our guests.We look forward to welcoming you back and ensuring an even smoother stay next time.Sincerely,
3.0分
其他
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This inn is fine for a place to lay your head for a night. Next to a busy highway but hallways were quiet. Furniture is old. Did have a working microwave and fridge and room was clean. Mattress was older and not super comfortable. Did not eat breakfast there as I had a meeting so I cannot comment on that.
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酒店回复: Dear,Thank you for sharing your feedback with us. We apologize that your experience did not fully meet your expectations. Your feedback is valuable and helps us enhance the experience for all our guests. We continuously strive to improve our service, and your comments will be shared with the team for further review. We hope to have the opportunity to welcome you back in the future and make your stay more enjoyable.Sincerely,
5.0分
朋友出游
Kind staff, clean lobby, clean and nice facilities, comfy and clean rooms. We really enjoyed our stay, and it was very cheap fro three nights.
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酒店回复: Dear,Thank you for sharing your feedback with us.We're delighted to hear that you had a wonderful stay with us and that everything met your expectations. Your satisfaction is our top priority, and we truly appreciate your feedback.We look forward to providing you with another excellent experience in the future.Sincerely,
没有按摩浴缸
The lobby, dining area and room was beautiful. The decor was gorgeous yet simple, warm and inviting. They had a mini mart in the lobby as well. The room was clean and comfortable. The breakfast was delicious and ample with a lot to choose from. The staff was very friendly
The overnight front desk gentlemen Geo was friendly and welcoming upon us entering the hotel. Check in was fast and was told about things to do in the area and some food places nearby when asked.
Outside of the customer service and for a renovated property there are alot of things lacking.
only one ice machine worked.
only one washer worked.
gym room is out of order.
wifi is slow and barely usable.
only one of the elevators worked, lights down, buttons hard to push or don't work all together.
Side entrance doors are broken, can;t use key cards to get in.
one set of front entrance doors don't work and are remaining open.
Stains, strange smells, and heavy lingering smoke smells throughout the hallways.
No working phones in the room.
Room lacked basic necessities.
This place takes a $25 deposit. Charged it to my credit card. When I checked out they refused to give me a receipt. That is a very poor business practice. The deposit was unknown to me.
Never again.
The telephone in the room did not work. The TV remote control cannot control the volume up or down. The Internet service was extremely poor and slow. The air conditioning unit was almost completely rusted out at the bottom. Hot water pressure from the faucet in the bathroom was absolutely ridiculous, barely even a trickle. I was glad to have a small refrigerator in my room, but you cannot control the temperature put two bottles of water in the refrigerator door and they froze up along with all of our food.
The staff was friendly and the room was lovely. The breakfast was well sticked even though we were there just before it closed. The tea water did not taste like coffee which we find happens alot with hotel continental breakfasts.
okay
Hotel was remodeled. Very cutesy. There is still room for improvement.
Overall an okay & pleasant stay.
A remodeled hotel still lacking the basics. Too many issues that a new remodeled hotel should be having.
Service from the front desk was kosher and welcoming.
This inn is fine for a place to lay your head for a night. Next to a busy highway but hallways were quiet. Furniture is old. Did have a working microwave and fridge and room was clean. Mattress was older and not super comfortable. Did not eat breakfast there as I had a meeting so I cannot comment on that.
Kind staff, clean lobby, clean and nice facilities, comfy and clean rooms. We really enjoyed our stay, and it was very cheap fro three nights.