酒店回复: Dear Brandie,Thank you for your succinct but powerful review. We are pleased to hear you had a fine stay at Inn at York. Your positive rating is greatly appreciated. Warm Regards,Guest Relations Manager, Inn at York.
1.0分
情侣出游
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It was disgusting, there were roaches in the room, I had to leave early in the middle of the night because there was 8-10 roaches. The staff obviously knew about there being an infestation but are refusing to do anything about it. The hallways smell like cat urine and pot, there’s unsafe people hanging around there, people obviously live there and it’s just an over all disgusting place.
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酒店回复: Thank you for sharing your feedback regarding your recent stay at the Inn at York. I sincerely apologize for the distressing experience you encountered with the cleanliness and safety of your room, as well as the overall environment. Your concerns about the presence of roaches and unpleasant odors in the hallways are certainly troubling, and I assure you that we take such matters seriously.I understand how unsettling it must have been to leave early due to these issues, and I regret that we fell short of providing you with a comfortable and safe atmosphere. We are committed to addressing any infestations and will review our protocols to ensure a better experience for our guests in the future.Thank you for bringing these matters to our attention. Your feedback is invaluable in helping us improve.
1.0分
其他
Hallways smelled awful like cat pee and dirty litter box, the rooms floors was sticky and it just stank even with air fresheners
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay at the Inn at York. We genuinely appreciate your insights, as they help us improve our guest experience.We are truly sorry to hear about the unpleasant odors in the hallways and the cleanliness issues you encountered in your room. This is not the standard we strive for, and we understand how frustrating this must have been for you. Your comments regarding the sticky floors and the air fresheners not being effective have been noted, and we will address these concerns with our housekeeping team to ensure that we enhance our cleaning protocols.We value your feedback and hope you will consider giving us another opportunity in the future to provide you with a more comfortable stay.
4.0分
其他
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People were awesome, but ordered a smoking room and they over booked them we got a non smoking room, there is also a homeless population living there, but never felt unsafe. Our room was recently updated the king bed was awesome. There were also roaches we saw three roaches during out stay.
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酒店回复: Thank you for taking the time to share your feedback regarding your recent stay at the Inn at York. We are pleased to hear that you found our team to be awesome and that you enjoyed the comfort of the recently updated king bed in your room.We sincerely apologize for the inconvenience regarding the smoking room availability and the presence of pests during your stay. Your observations are invaluable to us, and we take them seriously. We are continuously working to improve our guest experience, and your comments will help us address these concerns.We appreciate your understanding regarding the surrounding area and are glad that you felt safe during your visit. Thank you once again for your insights, and we hope to have the opportunity to welcome you back in the future.
我玩得很开心
如果你喜欢发霉的浴室、黏糊糊的地板、烧焦的床单和床垫、无法正常使用的设施，以及走廊里弥漫着各种脏乱差的垃圾，那么这里绝对适合你！
如果你喜欢大堂墙纸上满是水渍、地板碎了一块，制冰机里还有一股霉味，那么你一定会爱上这里！
别误会，这里是宾夕法尼亚州约克市，所以如果城里有音乐会或大型活动，你别无选择，只能在这里过夜。
别忘了支付吸烟或携带宠物的清洁押金！他们不会做任何清洁工作，但会收取费用。
总的来说，我觉得“垃圾”这个词太贴切了。但迫于无奈，我们还是留下了。
没有设施，没有食物，自动售货机里的东西都卖光了，泳池空无一人，而且酒店的名字和我预订的也不一样。楼上有人在**，臭味飘进了我的房间。地板边缘也开始翘起来，像是曾经被水淹过一样。真不敢相信这样的汽车旅馆居然还在营业。条件太差了！
嗯，一切都很干净，直到床头柜后面钻出一只蟑螂。床和床垫太软了，不合我的口味。泳池区没人看管。有年轻人在泳池里踢足球，他们甚至用球打我。
非常好
出色的
美好的
It was disgusting, there were roaches in the room, I had to leave early in the middle of the night because there was 8-10 roaches. The staff obviously knew about there being an infestation but are refusing to do anything about it. The hallways smell like cat urine and pot, there’s unsafe people hanging around there, people obviously live there and it’s just an over all disgusting place.
Hallways smelled awful like cat pee and dirty litter box, the rooms floors was sticky and it just stank even with air fresheners
People were awesome, but ordered a smoking room and they over booked them we got a non smoking room, there is also a homeless population living there, but never felt unsafe. Our room was recently updated the king bed was awesome. There were also roaches we saw three roaches during out stay.