Room was unclean. Customer service was awful. I received a visit (expection) from the health department due to a complaint of suspected mold concern in my room. I was not offered or allowed to change rooms. My reservation was lost and l was mistaken for a different guest for two days in the system because we are both black men with the first name initials begin with J. My room was never cleaned and l was never offered towels, turn down, or anything remotely resembling a quality hotel or reason to return.
2.0分
商务出差
You get what you pay for
So dated and dingy. Need an overhaul with these old hotels. You get what you pay for I guess…
4.0分
其他
No pool but room was nice
Front desk staff was friendly and helpful. Pool closed. Room was perfect.
1.0分
其他
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Get with the times
I'm from Troy and this hotel looks and smelled as if it hadn't been updated since I left there 30 years ago. They advertised breakfast and it wasn't even provided.
5.0分
情侣出游
Just overnight stay, check in was smooth desk girl (sorry didnt get her name) was extremely nice. Room very musky smelling but will do for overnight
4.0分
其他
Very accommodating front desk. Clean and comfortable. Breakfast is coffee and muffins.
5.0分
其他
They were very respectful and always clean environment
4.0分
情侣出游
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Room is clean and check in was good but bathroom door stuck and took 5 minutes to get out. Husband had to fix the toilet to flush. Also the pool in the pictures online is filled in with sod and grass. There a large hole in the room that I assume use to be for a mini fridge.
2.0分
其他
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Mirror mounted off to side of sink, can’t look in morrow to shave .
Plug overflow broken and hanging down in tub
Plugs at bed so loose nothing makes a connection even if you held them in
失望
我和丈夫看完球赛后，只在酒店住了一晚。我们一进门就闻到一股霉味，整晚都挥之不去。地板上有一只死虫子。挂毛巾的金属架生锈了，有一处完全锈穿了。毛巾上也有锈迹。浴缸脏得要命。水槽水龙头是绿色的，也需要更换。它不再是银色的了。床单上也有污渍。以后即使比赛很晚，我们也要开车3个小时回家，或者换个地方住。我们非常失望。
Room was unclean. Customer service was awful. I received a visit (expection) from the health department due to a complaint of suspected mold concern in my room. I was not offered or allowed to change rooms. My reservation was lost and l was mistaken for a different guest for two days in the system because we are both black men with the first name initials begin with J. My room was never cleaned and l was never offered towels, turn down, or anything remotely resembling a quality hotel or reason to return.
You get what you pay for
So dated and dingy. Need an overhaul with these old hotels. You get what you pay for I guess…
No pool but room was nice
Front desk staff was friendly and helpful. Pool closed. Room was perfect.
Get with the times
I'm from Troy and this hotel looks and smelled as if it hadn't been updated since I left there 30 years ago. They advertised breakfast and it wasn't even provided.
Just overnight stay, check in was smooth desk girl (sorry didnt get her name) was extremely nice. Room very musky smelling but will do for overnight
Very accommodating front desk. Clean and comfortable. Breakfast is coffee and muffins.
They were very respectful and always clean environment
Room is clean and check in was good but bathroom door stuck and took 5 minutes to get out. Husband had to fix the toilet to flush. Also the pool in the pictures online is filled in with sod and grass. There a large hole in the room that I assume use to be for a mini fridge.
Mirror mounted off to side of sink, can’t look in morrow to shave .
Plug overflow broken and hanging down in tub
Plugs at bed so loose nothing makes a connection even if you held them in