酒店回复: We sincerely regret that your stay did not meet your expectations. Your feedback is incredibly important to us, and we carefully review each message, suggestion, and comment to understand how we can improve our service for all our guests. We always strive to provide timely and helpful experiences, and we are truly sorry if we fell short in any way. I genuinely appreciate you taking the time to share your thoughts, and we hope to have the opportunity to provide you with a better experience in the future.
酒店回复: Kumiko,Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Eagan/St Paul. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks.
1.0分
情侣出游
原文
翻译提供方：Google
无烟房间有股香烟味。早上床单上还有血迹，那不是我们的。
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酒店回复: Erik, We sincerely regret that your stay did not meet your expectations. Your feedback is incredibly important to us, and we carefully review each message, suggestion, and comment to understand how we can improve our service for all our guests. We always strive to provide timely and helpful experiences, and we are truly sorry if we fell short in any way. I genuinely appreciate you taking the time to share your thoughts, and we hope to have the opportunity to provide you with a better experience in the future.
1.0分
其他
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Hotel smelled like pot and the front desk staff didn’t seem to care. We asked for a couple blankets and were told they could only find one in the entire hotel. Very loud outside noises. Will not stay here again.
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酒店回复: We sincerely regret that your stay did not meet your expectations. Your feedback is incredibly important to us, and we carefully review each message, suggestion, and comment to understand how we can improve our service for all our guests. We always strive to provide timely and helpful experiences, and we are truly sorry if we fell short in any way. I genuinely appreciate you taking the time to share your thoughts, and we hope to have the opportunity to provide you with a better experience in the future.
2.0分
其他
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Wall so thin could hear guy snoring next door. Looks like a place construction workers live when working away from home. Breakfast seemed to be old food. Shampoo weird smell.
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酒店回复: We sincerely regret that your stay did not meet your expectations. Your feedback is incredibly important to us, and we carefully review each message, suggestion, and comment to understand how we can improve our service for all our guests. We always strive to provide timely and helpful experiences, and we are truly sorry if we fell short in any way. I genuinely appreciate you taking the time to share your thoughts, and we hope to have the opportunity to provide you with a better experience in the future.
5.0分
情侣出游
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The location was perfect, and our rooms were comfortable and clean. As advertised, you receive a continental breakfast so lower your expectations if you want more. We will stay there again!
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酒店回复: Thank you for taking the time to share your positive experience with us. We’re thrilled you enjoyed your stay and look forward to seeing you again soon!
1.0分
情侣出游
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The room had bed bugs in it and once asked for a new room they denied it first and had to fight with them for a new room.
I had a round 15-16 bite marks all over by body.
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酒店回复: We sincerely regret that your stay did not meet your expectations. Your feedback is incredibly important to us, and we carefully review each message, suggestion, and comment to understand how we can improve our service for all our guests. We always strive to provide timely and helpful experiences, and we are truly sorry if we fell short in any way. I genuinely appreciate you taking the time to share your thoughts, and we hope to have the opportunity to provide you with a better experience in the future.
1.0分
其他
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Not restful at all
Clean enough but the staff was inconsiderate. Vacuuming outside our room at 1am and playing tv loud in lobby so we didn’t sleep much at all. The wife asked them to turn it down they were very rude to her. Never staying there again
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酒店回复: We sincerely regret that your stay did not meet your expectations. Your feedback is incredibly important to us, and we carefully review each message, suggestion, and comment to understand how we can improve our service for all our guests. We always strive to provide timely and helpful experiences, and we are truly sorry if we fell short in any way. I genuinely appreciate you taking the time to share your thoughts, and we hope to have the opportunity to provide you with a better experience in the future.
房间中规中矩吧，还是不错的，停车方便到宜家和机场都比较近，但是不受航线的影响，出行方便停车方便可以免费停车，有免费的早餐美式早餐。
交通方便，环境：良好
我们那层楼弥漫着一股难闻的气味，就像热油一样。太恶心了。地毯、墙壁和床裙上都有奇怪的污渍。很多可疑的家伙在附近闲逛。等我们退房的时候，所有的衣服和行李箱都沾上了难闻的油腻味。
在飞往明尼阿波利斯机场之前，我在这里住了一晚。我经常使用的停车场EZ Air停车场就在附近，非常方便。
早餐从早上 6 点开始，但是当我们早上 4 点离开时，他们让我们选择带走一些，所以我们吃了煮米饭和松饼。我想再次使用它。
无烟房间有股香烟味。早上床单上还有血迹，那不是我们的。
Hotel smelled like pot and the front desk staff didn’t seem to care. We asked for a couple blankets and were told they could only find one in the entire hotel. Very loud outside noises. Will not stay here again.
Wall so thin could hear guy snoring next door. Looks like a place construction workers live when working away from home. Breakfast seemed to be old food. Shampoo weird smell.
The location was perfect, and our rooms were comfortable and clean. As advertised, you receive a continental breakfast so lower your expectations if you want more. We will stay there again!
The room had bed bugs in it and once asked for a new room they denied it first and had to fight with them for a new room.
I had a round 15-16 bite marks all over by body.
Not restful at all
Clean enough but the staff was inconsiderate. Vacuuming outside our room at 1am and playing tv loud in lobby so we didn’t sleep much at all. The wife asked them to turn it down they were very rude to her. Never staying there again