When the toilet was flushed, you would lose.Pressure in the shower . the hall area smell musty and not very pleasant.
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酒店回复: Dear Guest, Thank you for taking the time to share your feedback. We apologize for the issues you experienced with the toilet flush and water pressure in the shower. This is not the standard we strive for, and we will address this with our maintenance team for review and improvements. We also recognize the importance of a fresh and welcoming atmosphere for a pleasant stay. Maintaining our hotel’s environment is a priority, and we appreciate you bringing your concerns about the hallways to our attention. Your comments will be shared with our team as part of our ongoing efforts to enhance the guest experience. We truly value your feedback and look forward to the opportunity to provide you with a more comfortable stay in the future. Thank you,Holiday Inn Lancaster Team
5.0分
其他
Clean room, bedding comfortable, bathroom clean & plenty of towels. Restaurant was excellent..best crabcake & service was top notch!
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酒店回复: Dear Deborah, Thank you for your excellent feedback regarding your stay at Holiday Inn Lancaster. We are delighted that you enjoyed the clean, comfortable accommodations and the exceptional dining experience at our restaurant. It’s great to know the service and our signature crabcake left such a positive impression. We look forward to welcoming you back for another enjoyable visit.Thank you,Holiday Inn Lancaster Team
4.0分
其他
Very comfortable but no room service or room safe, which I missed. Parking was very handy in the structure next to hotel. Restaurant in hotel was excellent!
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酒店回复: Dear David, It is great to know you had such a comfortable stay and that dining with us was a highlight of your visit. We are also glad that the nearby parking made your stay more convenient. We understand that the absence of certain in-room features may have been disappointing, and your feedback is valuable as we continually explore ways to enhance the guest experience. Your kind words about the restaurant and overall comfort mean a lot to our team at Holiday Inn Lancaster. It was our pleasure to host you, and we look forward to seeing you soon.Thank you,Holiday Inn Lancaster Team
酒店位置方便，房间干净，床很大很舒服，前台态度很好，house keeping一般，我说多给我几个纸杯，答应了最后也没给，护发素瓶子里装的是浴液，挂了不需要收拾房间的牌子还是会来敲门，有一天没挂也没给收拾。其他都不错，没有大毛病
房间内有老房子的感觉，闻起来也有。而且一个三星级酒店不提供免费矿泉水。我有酒店会员可以延迟到下午两点退房，结果跟客房服务员说了后还一直猛敲我房门，离谱至极。
很棒的住宿——超出预期！⭐⭐⭐⭐⭐
我们入住了宾夕法尼亚州兰卡斯特的假日酒店，体验非常好。虽然没有特别奢华，但一切都稳妥可靠，绝对比我们预期的要好。早餐不要指望太多，但它还不错，肯定能填饱肚子！
酒店位置极佳——靠近餐馆、商店和当地景点，出行非常方便。房间干净、安静、舒适，整个酒店都维护得很好。
工作人员很友善，我们有需要时总能得到帮助。我们也很喜欢酒店的设施——特别是健身房和游泳池——两者都很干净，而且不那么拥挤。
有一点我们特别欣赏的是便捷的手机退房服务。超级方便，为我们节省了早上排队的时间。
总的来说，这是一次顺畅、无忧的住宿体验。如果我们再次来到这个地区，肯定会考虑再次入住！
环境优美，服务细心
中规中矩的酒店，房间很小。楼下会客区域较大。
房间非常干净，床也超级舒服。浴室也很干净，但真正让这次住宿体验如此美好的，是酒店员工。
说真的，这是我很久以来在酒店遇到的最热情周到、最友好的员工。我指的是我和妻子接触到的每一个人。兰卡斯特市中心的假日酒店，你们太棒了……你们值得！🙂
房间很干净，位置绝佳。我们在酒店餐厅点了餐，甜点还可以，就是还没冻好。
When the toilet was flushed, you would lose.Pressure in the shower . the hall area smell musty and not very pleasant.
Clean room, bedding comfortable, bathroom clean & plenty of towels. Restaurant was excellent..best crabcake & service was top notch!
Very comfortable but no room service or room safe, which I missed. Parking was very handy in the structure next to hotel. Restaurant in hotel was excellent!