酒店回复: Dear Doug,Thank you for sharing your feedback. We're sorry to hear about the unpleasant smell you experienced upon arrival. Your comfort is very important to us, and we apologize that we fell short. We’ll be addressing this with our housekeeping and maintenance teams immediately.Sincerely,Hotel Manager
4.0分
其他
原文
翻译提供方:Google
酒店虽然老旧,但很干净!早餐便宜
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酒店回复: Dear Guest,Thank you for highlighting the cleanliness of our hotel. We're glad you found your room well-maintained. We appreciate your feedback regarding breakfast and will take it into consideration as we look for ways to enhance our offerings.Sincerely, Hotel Manager
3.0分
其他
原文
翻译提供方:Google
物有所值
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酒店回复: Dear Guest,Thank you for your rating. We're glad to hear you found the price-to-value ratio to be good. We appreciate your feedback and hope to have the opportunity to welcome you again for an even more enjoyable stay in the future.Sincerely,Hotel Manager
4.0分
情侣出游
Check in staff member was very prompt and friendly. We checked in Saturday, Oct 25 at 2:30 and checked out on Sunday, Oct 26 at approx 10:50 am.
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酒店回复: Dear Guest,Thank you for your kind feedback. We’re pleased to know that our check-in staff was prompt and friendly, ensuring a smooth arrival experience. We truly appreciate your stay with us and hope to welcome you back for another pleasant visit soon.Sincerely,Hotel Manager
1.0分
其他
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I rarely write negative reviews. I have been coming here for years. I have always respected the property. But since the property did not respect me I will tell the public that this place now has an infestation of cockroaches of various lifestages. I woke up at 4am and found an adult cockroach in the bathtub. The next evening I then found juvenile cockroaches all throughout the inside of the microwave. I should have read the recent reviews that also complained of cockroaches. The hotel was aware. They still are renting these rooms. This is so disrespectful to the guests. The girl on midnight shift offered to change my room to one beside my room. She obviously doesn’t understand how a cockroach infestation works. I had to go buy garbage bags at 5am, she didn’t even offer me garbage bags to seal my belongings up into so I didn’t bring them home with me. I then came home on my last day off and had to comb through everything and do laundry very carefully. Just unbelievable that they KNEW, still rented rooms, and did not compensate me for this ridiculous stay that was supposed to be a break from stress for me. I will never stay here again after so many years of coming here, simply because they were aware of the problem and did not do the right respectful thing.
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酒店回复: Dear Guest,Thank you for sharing your experience. We sincerely apologize for the issues you encountered with cleanliness and pests, and we deeply regret the distress this caused during your stay. Your feedback is taken very seriously, and we are reviewing our housekeeping and pest control procedures to prevent such occurrences and improve guest satisfaction.Sincerely,Hotel Manager
房间里卫生状况不错,卫生设施良好,经典的经济型酒店。环境比较安全。
一家黑人连锁酒店,最差的一次住宿,设施陈旧,洗脸盆下水不通,早餐只有甜到齁嗓子的橙汁和蛋糕,餐厅餐品比脸都干净,酒店还在我checkout后,在我不知情情况下多扣了我1美元,和盗刷卡没啥区别,果然是黑!
我在大烟山观光期间住在这里。
酒店位置绝佳,也比较干净。前台接待员不太热情,但她办事效率很高,所以没什么问题。
酒店正对面的汉堡店非常有名,所以我买了外卖回房间吃了。
正如您所预期的,速8酒店的住宿条件相当不错。
我知道现在很晚了,但我们从佛罗里达长途开车到弗兰特罗亚尔后,在8号汽车旅馆的第一个晚上过得糟透了。我身上到处都是臭虫,胳膊、大腿和躯干都是。
我们承诺第一晚可以免费赔偿,但并没有兑现。
我们第一晚整晚都没睡。
臭虫是度假期间最可怕的噩梦。
进入大堂后,一股难闻的香烟味和陈啤酒味扑面而来,我希望房间能好一些,于是我办理了入住手续,但后来告诉工作人员,由于大楼/房间里的气味太难闻,我不能入住。
酒店虽然老旧,但很干净!早餐便宜
物有所值
Check in staff member was very prompt and friendly. We checked in Saturday, Oct 25 at 2:30 and checked out on Sunday, Oct 26 at approx 10:50 am.
I rarely write negative reviews. I have been coming here for years. I have always respected the property. But since the property did not respect me I will tell the public that this place now has an infestation of cockroaches of various lifestages. I woke up at 4am and found an adult cockroach in the bathtub. The next evening I then found juvenile cockroaches all throughout the inside of the microwave. I should have read the recent reviews that also complained of cockroaches. The hotel was aware. They still are renting these rooms. This is so disrespectful to the guests. The girl on midnight shift offered to change my room to one beside my room. She obviously doesn’t understand how a cockroach infestation works. I had to go buy garbage bags at 5am, she didn’t even offer me garbage bags to seal my belongings up into so I didn’t bring them home with me. I then came home on my last day off and had to comb through everything and do laundry very carefully. Just unbelievable that they KNEW, still rented rooms, and did not compensate me for this ridiculous stay that was supposed to be a break from stress for me. I will never stay here again after so many years of coming here, simply because they were aware of the problem and did not do the right respectful thing.