酒店回复: Thank you for staying with us. We do apologize for any inconvenience that may cause. We do hope to see you again, to accomodate you better.
4.0分
家庭亲子
原文
翻译提供方：Google
好的
1.0分
商务出差
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Disgusting! The rooms, hallways, everything smelled so bad as soon as we walked in. There are stains all over everything!!! Had to ask for clean linens for all the beds. So disgusted.
4.0分
朋友出游
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We got the run around referencing the airport shuttle . Called the hotel multiple times and was told the shuttle makes rounds to just wait . We waited over 45 minutes , called hotel and finally a person said he would text the number to the shuttle company we needed to schedule the pick up . Needless to say he texted the wrong number and no one ever answered the phone , after multiple calls and no one answering the phone we ended up contacting a uber
Pick us up .
5.0分
其他
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Comfy room, great staff and nice little breakfast :D wrestled with the waffle maker for a moment as id never used one before, but worked it out in the end and enjoyed my short stay, thankyou
2.0分
家庭亲子
Room smelled like dirty mop water or a flooded home with mildew and mold. In major need of renovation as well. Definitely not a $300/night establishment.
1.0分
其他
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Our room was cancelled without warning when they claimed they called us asking for a new credit card to pre authorize the room 24 hrs in advance and no one ever called.
1.0分
商务出差
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New management just took over a week or two ago and this place needs it. The carpets on the third floor look like somebody left a mud trail down the middle and dropped the rest of the mud in front of the elevator. The second floor isn't much better. I wasn't able to turn off the shower in the morning in the first room I was in, but they were kind enough to move me to a new room.
The people at the front counter are wearing hoodies and skull caps and barely can be understood. The carpets behind the counter look like the result of a flood. Not sure how long ago it was, but it looks like it's been there a while. The breakfast is bare minimum and I mean less than you would find over at a Holiday inn Express or La Quinta next door, etc. I put the oatmeal out they were too lazy to do it themselves. There were problems on the elevators, the washer and dryer were out of service in the laundry facilities - even though I was told they were okay when I called ahead for my 2 week stay. The little guest trays that hold small soap and shampoo samples in the bathrooms were absolutely filthy - and they never got cleaned while I was here.
They changed their service policies in the middle of my stay where they were not servicing the room on a daily basis. You have to call for a daily turnover. Nobody let us know. The next several days, service was requested, but they never cleaned the room or changed the towels. Talked to management but nothing got done.
5.0分
其他
The hotel is old and it shows in in the bathroom
The bathroom needed some repairs and the room had a funky smell
4.0分
家庭亲子
Our one night stay was good. Its an older hotel but our room was large and comfortable.
糟糕透了
折叠沙发床单上沾满了血迹。洗衣机和烘干机都坏了，我们旅行时需要用到。前台服务员的性格简直糟透了！我们在那里待了15分钟，他们不给我们退款，也没给我们安排其他房间。我们收拾好行李，住在隔壁的另一家酒店。
好的
Disgusting! The rooms, hallways, everything smelled so bad as soon as we walked in. There are stains all over everything!!! Had to ask for clean linens for all the beds. So disgusted.
We got the run around referencing the airport shuttle . Called the hotel multiple times and was told the shuttle makes rounds to just wait . We waited over 45 minutes , called hotel and finally a person said he would text the number to the shuttle company we needed to schedule the pick up . Needless to say he texted the wrong number and no one ever answered the phone , after multiple calls and no one answering the phone we ended up contacting a uber
Pick us up .
Comfy room, great staff and nice little breakfast :D wrestled with the waffle maker for a moment as id never used one before, but worked it out in the end and enjoyed my short stay, thankyou
Room smelled like dirty mop water or a flooded home with mildew and mold. In major need of renovation as well. Definitely not a $300/night establishment.
Our room was cancelled without warning when they claimed they called us asking for a new credit card to pre authorize the room 24 hrs in advance and no one ever called.
New management just took over a week or two ago and this place needs it. The carpets on the third floor look like somebody left a mud trail down the middle and dropped the rest of the mud in front of the elevator. The second floor isn't much better. I wasn't able to turn off the shower in the morning in the first room I was in, but they were kind enough to move me to a new room.
The people at the front counter are wearing hoodies and skull caps and barely can be understood. The carpets behind the counter look like the result of a flood. Not sure how long ago it was, but it looks like it's been there a while. The breakfast is bare minimum and I mean less than you would find over at a Holiday inn Express or La Quinta next door, etc. I put the oatmeal out they were too lazy to do it themselves. There were problems on the elevators, the washer and dryer were out of service in the laundry facilities - even though I was told they were okay when I called ahead for my 2 week stay. The little guest trays that hold small soap and shampoo samples in the bathrooms were absolutely filthy - and they never got cleaned while I was here.
They changed their service policies in the middle of my stay where they were not servicing the room on a daily basis. You have to call for a daily turnover. Nobody let us know. The next several days, service was requested, but they never cleaned the room or changed the towels. Talked to management but nothing got done.
The hotel is old and it shows in in the bathroom
The bathroom needed some repairs and the room had a funky smell
Our one night stay was good. Its an older hotel but our room was large and comfortable.