酒店回复: Thank you for staying with us. We do apologize for any inconvenience that may cause. We do hope to see you again, to accomodate you better.
1.0分
其他
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Our room was cancelled without warning when they claimed they called us asking for a new credit card to pre authorize the room 24 hrs in advance and no one ever called.
1.0分
商务出差
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New management just took over a week or two ago and this place needs it. The carpets on the third floor look like somebody left a mud trail down the middle and dropped the rest of the mud in front of the elevator. The second floor isn't much better. I wasn't able to turn off the shower in the morning in the first room I was in, but they were kind enough to move me to a new room.
The people at the front counter are wearing hoodies and skull caps and barely can be understood. The carpets behind the counter look like the result of a flood. Not sure how long ago it was, but it looks like it's been there a while. The breakfast is bare minimum and I mean less than you would find over at a Holiday inn Express or La Quinta next door, etc. I put the oatmeal out they were too lazy to do it themselves. There were problems on the elevators, the washer and dryer were out of service in the laundry facilities - even though I was told they were okay when I called ahead for my 2 week stay. The little guest trays that hold small soap and shampoo samples in the bathrooms were absolutely filthy - and they never got cleaned while I was here.
They changed their service policies in the middle of my stay where they were not servicing the room on a daily basis. You have to call for a daily turnover. Nobody let us know. The next several days, service was requested, but they never cleaned the room or changed the towels. Talked to management but nothing got done.
5.0分
其他
The hotel is old and it shows in in the bathroom
The bathroom needed some repairs and the room had a funky smell
4.0分
家庭亲子
Our one night stay was good. Its an older hotel but our room was large and comfortable.
3.0分
家庭亲子
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The room was nice but with dirty floors. All of the employees we interacted with spoke English as a second language and were difficult to communicate with. They often made jokes and laughed at guest in their native language.
3.0分
家庭亲子
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Property gives the appearance of having seen better days. Shabby carpet in the corridors, shower faucet didn't work and we had to be moved to another room. Beds were fine, no problems. Breakfast was O.K., except the sausages appeared uncooked (Brown & Serve, unbrowned) and the scambled eggs were overcooked. Another guest had to report that the waffle batter was "like water". There at least was an attendant on hand, who I'm sure was doing her best, but clearly didn't know anything about preparing food. Biggest disappointment was that the indoor pool was closed. Had looked forward to that.
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酒店回复: Thank you for staying with us. We do apologize for any inconvenience that may cause. We do hope to see you again, to accomodate you better.
3.0分
家庭亲子
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Pool out of service and the room wasn't clean. We open the sofa bed and was crumbs in the mattress plus I have to go to the lobby for the sheets and blanket and the guy there with the pants very low.
cleanliness no good at room or hotel.
Is good because is close to the airport.
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酒店回复: Thank you for staying with us. We do apologize for any inconvenience that may cause. We do hope to see you again, to accomodate you better.
2.0分
家庭亲子
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The staff members were very friendly at the hotel which is the only reason I gave the facility more than one star.
The room itself was in terrible condition. The most alarming part of the stay was the blood splatter on the bathroom wall. The bathroom door was very torn up on the inside, it was all quite disturbing. The in-room sprinkler in case of a fire was completely rusted over, I doubt it actually worked.
The hotel shuttle was not running, forcing me to use taxi service to get to the airport. And lastly the pool was closed.
Overall this hotel stay was rather horrible, I will never stay here again and I would advise others to find an alternative.
酒店非常干净，闻起来也很棒。早餐超赞，有热食、华夫饼机和各种谷物等。唯一美中不足的是，住了三天，果汁都感觉兑水太多了。泳池很棒，水温很热。按摩浴缸的池壁上有一些黑色的黏糊糊的东西。孩子们玩得很开心，员工也很棒。下次还会再来。
糟糕透了
折叠沙发床单上沾满了血迹。洗衣机和烘干机都坏了，我们旅行时需要用到。前台服务员的性格简直糟透了！我们在那里待了15分钟，他们不给我们退款，也没给我们安排其他房间。我们收拾好行李，住在隔壁的另一家酒店。
Our room was cancelled without warning when they claimed they called us asking for a new credit card to pre authorize the room 24 hrs in advance and no one ever called.
New management just took over a week or two ago and this place needs it. The carpets on the third floor look like somebody left a mud trail down the middle and dropped the rest of the mud in front of the elevator. The second floor isn't much better. I wasn't able to turn off the shower in the morning in the first room I was in, but they were kind enough to move me to a new room.
The people at the front counter are wearing hoodies and skull caps and barely can be understood. The carpets behind the counter look like the result of a flood. Not sure how long ago it was, but it looks like it's been there a while. The breakfast is bare minimum and I mean less than you would find over at a Holiday inn Express or La Quinta next door, etc. I put the oatmeal out they were too lazy to do it themselves. There were problems on the elevators, the washer and dryer were out of service in the laundry facilities - even though I was told they were okay when I called ahead for my 2 week stay. The little guest trays that hold small soap and shampoo samples in the bathrooms were absolutely filthy - and they never got cleaned while I was here.
They changed their service policies in the middle of my stay where they were not servicing the room on a daily basis. You have to call for a daily turnover. Nobody let us know. The next several days, service was requested, but they never cleaned the room or changed the towels. Talked to management but nothing got done.
The hotel is old and it shows in in the bathroom
The bathroom needed some repairs and the room had a funky smell
Our one night stay was good. Its an older hotel but our room was large and comfortable.
The room was nice but with dirty floors. All of the employees we interacted with spoke English as a second language and were difficult to communicate with. They often made jokes and laughed at guest in their native language.
Property gives the appearance of having seen better days. Shabby carpet in the corridors, shower faucet didn't work and we had to be moved to another room. Beds were fine, no problems. Breakfast was O.K., except the sausages appeared uncooked (Brown & Serve, unbrowned) and the scambled eggs were overcooked. Another guest had to report that the waffle batter was "like water". There at least was an attendant on hand, who I'm sure was doing her best, but clearly didn't know anything about preparing food. Biggest disappointment was that the indoor pool was closed. Had looked forward to that.
Pool out of service and the room wasn't clean. We open the sofa bed and was crumbs in the mattress plus I have to go to the lobby for the sheets and blanket and the guy there with the pants very low.
cleanliness no good at room or hotel.
Is good because is close to the airport.
The staff members were very friendly at the hotel which is the only reason I gave the facility more than one star.
The room itself was in terrible condition. The most alarming part of the stay was the blood splatter on the bathroom wall. The bathroom door was very torn up on the inside, it was all quite disturbing. The in-room sprinkler in case of a fire was completely rusted over, I doubt it actually worked.
The hotel shuttle was not running, forcing me to use taxi service to get to the airport. And lastly the pool was closed.
Overall this hotel stay was rather horrible, I will never stay here again and I would advise others to find an alternative.