The room was clean, although furnishings were dated. Improvements would include better lighting, full length mirror and new shower head. Due to location of highway, traffic noise was excessive.
2.0分
其他
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Check-in was a disaster (clerk couldn't read the print on my ID or credit card and kept asking me if I knew what she had already asked me). Room was recently smoked in, and the curtains didn't fully close. Everything was old and worn.
1.0分
其他
The bathroom stank and there was hair on the walls. And the shower hadnt even been cleaned.
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酒店回复: Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Bloomington-Normal West, IL.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Country Inn & Suites by Radisson, Bloomington-Normal West, IL
5.0分
其他
Fast check-in. Room Clean and enough amenities. Water got hot in the sink, but only luke-warm in the shower. At least was not cold so was not unbearable.
5.0分
其他
Staff very friendly. Parking was sufficient. Only complaint is nothing to hang towels on in the bathroom.
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酒店回复: Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Bloomington-Normal West, IL.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Country Inn & Suites by Radisson, Bloomington-Normal West, IL
5.0分
其他
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Room was clean. Staff was very pleasant. Kris recommended a restaurant for dinner that was very good. Location was "off the beaten path" but still close to many things.
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酒店回复: Dear Guest,Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Bloomington-Normal West, IL.As a Choice Privileges member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Country Inn & Suites by Radisson, Bloomington-Normal West, IL
感觉很好的
我们到达后办理了入住，出示了身份证和房卡，拿到了钥匙，并被告知了房间号。当我们带着行李回来时，他们终于告诉我们有电梯，而电梯也只跟我们说了这一句话。他们没有告诉我们早餐供应情况，也没有告诉我们泳池开放时间，什么都没有。
电梯吱吱作响，摇晃不已，所以我们拒绝再次使用。
我们的房间很旧，墙上有碎片和洞，橱柜坏了，浴缸里还有头发。
我们住过几家乡村旅馆，但这家绝对是最差的。
装修完工前千万别住这里。
酒店正在装修，但他们官网上以及我预订房间时都没提到。泳池关闭了。公园的场地被拆了。最糟糕的是床垫太糟糕了，我一躺下就有人滚到中间。我告诉前台我床头柜上的灯坏了。她说她会上来，但一直没上来。淋浴间的水龙头只出冷水。我关掉又打开，结果就只出热水了。真让人沮丧。
干净整洁，早餐不错，员工也很友好。
The room was clean, although furnishings were dated. Improvements would include better lighting, full length mirror and new shower head. Due to location of highway, traffic noise was excessive.
Check-in was a disaster (clerk couldn't read the print on my ID or credit card and kept asking me if I knew what she had already asked me). Room was recently smoked in, and the curtains didn't fully close. Everything was old and worn.
The bathroom stank and there was hair on the walls. And the shower hadnt even been cleaned.
Fast check-in. Room Clean and enough amenities. Water got hot in the sink, but only luke-warm in the shower. At least was not cold so was not unbearable.
Staff very friendly. Parking was sufficient. Only complaint is nothing to hang towels on in the bathroom.
Room was clean. Staff was very pleasant. Kris recommended a restaurant for dinner that was very good. Location was "off the beaten path" but still close to many things.