酒店回复: Hello Roxanne,Thank you for sharing your feedback regarding your recent stay. We understand how important cleanliness and comfort are to our guests, and we appreciate you bringing these issues to our attention. Your comments will be forwarded to the management team to help us improve our services. We hope that your travels take you to more comfortable accommodations in the future and that your experiences will be more enjoyable.
酒店回复: Hello Tracey,Thank you for sharing your feedback. We understand that your experience didn't meet your expectations, and we take your comments seriously. Your insights regarding the cleanliness and noise levels will be shared with the appropriate team members for review. We aim to provide a better experience for all our guests, and your input helps us improve. We hope you may reconsider staying with us in the future.
酒店回复: Hello Rhonda,Thank you for sharing your experience with us. We understand how frustrating it can be when amenities don’t meet expectations, and we appreciate your patience during the resolution process. Your feedback regarding the television issues will be shared with our team to ensure we continue to improve our service. We hope that despite this inconvenience, your stay had some enjoyable moments.
酒店回复: Hello Sheila,Agradecemos que compartas tus comentarios sobre tu reciente estancia. Lamentamos que algunos aspectos de la limpieza y el aire acondicionado no hayan cumplido con tus expectativas. Tomamos en cuenta tus observaciones y las compartiremos con el equipo correspondiente para su revisión. Nos alegra saber que disfrutaste de otros aspectos de tu estancia, y esperamos que tu próxima visita sea más placentera y satisfactoria.
酒店回复: Hello Celica, Thank you for your feedback regarding your recent stay. We appreciate your acknowledgment of our staff's efforts to assist you during your visit. Cleanliness is a top priority, and we will relay your comments to the appropriate team to ensure we uphold our standards for future guests. We value your input and hope to better meet your expectations in the future.
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其他
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翻译提供方：Google
没有
我的房间里有香烟。酒店是无烟酒店。还有蟑螂。我换了一间新房间，地板很脏。没有蟑螂，但有一些蚂蚁。
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酒店回复: Dear Guest,Thank you for sharing your concerns about your recent stay. We take cleanliness and hotel standards very seriously, and your feedback will help us address these areas with our team. We hope you were still able to enjoy some aspects of your visit. Your experience is important to us, and we appreciate you taking the time to provide your insights.
酒店回复: Dear Guest,We appreciate your feedback regarding your recent stay. We're sorry to hear that the room conditions did not meet your expectations. We take guest comfort seriously, and your comments about the cleanliness and bed comfort will be shared with the appropriate teams for improvement. We hope you find accommodations that better suit your needs in the future. Thank you for sharing your experience.
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商务出差
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首先，这是一次非常糟糕的经历，我知道我没有花太多钱，但至少它应该更干净。
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酒店回复: Hello Nicasio,Thank you for sharing your feedback regarding your recent stay. Cleanliness is a top priority for us, and we appreciate your insights as they help us understand areas of improvement. Your experience is important, and we hope you'll consider giving us another opportunity in the future to provide a better stay.
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其他
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房间恶心得像牢房一样。我东西都没放下就直接走了。
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酒店回复: Hello Trevor,We regret to hear that your experience did not meet your expectations. Our goal is to provide a comfortable and enjoyable stay for all guests. Your feedback is valuable, and we encourage you to share your concerns with management for further consideration. Thank you for taking the time to share your thoughts.
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我住了 5 个晚上，他们从来没有来打扫过。
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酒店回复: Hello kelvin,Agradecemos sus comentarios y lamentamos que no haya recibido el servicio de limpieza esperado durante su estancia. Su feedback es importante para nosotros y será compartido con el equipo. Esperamos que haya disfrutado de otros aspectos de su visita y agradeceríamos la oportunidad de recibirlo nuevamente en el futuro.
房间很脏。床垫硬得像石头。房间里弥漫着一股老人古龙水的味道。踢脚线需要好好吸尘和清洁一下。浴室非常老旧，没有门。淋浴间底部溅了一大块密封胶，我猜是用来补漏的。空调能用，但噪音很大。如果不是我刚开了14个小时的车，而且当时不是筋疲力尽，我真想要求退款，再找个地方住，但我实在太累了。
走廊和地毯都很脏，摸起来很潮湿。看得出来，这家酒店主要接待的是修路的建筑工人。我并没有对他们有什么意见，只是这家酒店确实有些年头了。
太糟糕了。房间里弥漫着一股烟味，电视机直到前台来修好线才开机，卫生间又小，整个房间都很脏，还有一间房间一直播放着吵闹的音乐，直到凌晨4点。我绝对不会再住这家酒店了。
电视机坏了，画面只有雪花。他们说五分钟后就到。大约一个小时后他们才来。电视机必须重新设置。屏幕上仍然有很多跳动。大约一个小时后他们终于来了，我让他们走开。
房间有点脏，空调也坏了。我打电话给前台，他们说只能用风扇，不然风扇会停。我们热得要命。地板脏得像没拖过似的，马桶也需要刷一下。其他都还好。
床单很脏，房间也不干净，而且气味难闻。空调也坏了。我们要求工作人员换床单，他们很友好，也很乐于助人。
没有
我的房间里有香烟。酒店是无烟酒店。还有蟑螂。我换了一间新房间，地板很脏。没有蟑螂，但有一些蚂蚁。
整体条件很差。房间里有苍蝇，而且有异味。此外，床很不舒服，感觉就像睡在弹簧上一样。以后不会再住这里了。
首先，这是一次非常糟糕的经历，我知道我没有花太多钱，但至少它应该更干净。
房间恶心得像牢房一样。我东西都没放下就直接走了。
我住了 5 个晚上，他们从来没有来打扫过。