酒店回复: Dear Guest,Thank you for your feedback. We apologize that the breakfast did not meet your expectations and for any noise disturbances between rooms. We will share your concerns with the team to see how we can improve these areas for future guests.
3.0分
其他
原文
翻译提供方：Google
早餐非常简单，选择很少。健身房非常小，两人以上使用会不舒服，而且设施很差。
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback regarding your experience. I assure you that we will take appropriate measures to improve the areas you found unsatisfactory. And we will surely forward your valuable feedback to our team for improvements. We hope to serve you better next time.
5.0分
其他
原文
翻译提供方：Google
一切都好，我会回来的。
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酒店回复: Hi Aleida,We greatly appreciate your gracious feedback! We're thrilled to hear everything was to your satisfaction, and we look forward to welcoming you back for another wonderful stay.
5.0分
家庭亲子
原文
翻译提供方：Google
完美的
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酒店回复: Dear Guest,We sincerely appreciate your recent stay at our hotel! Your positive rating brightens our day. Our dedicated team works tirelessly to surpass your expectations, and we eagerly anticipate the opportunity to host you again in the future. Thank you for your support!
5.0分
其他
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Large, well-equipped room!
The room was large and actually had a sitting area with sofa, table, and desk with office chair. The whole place was well equipped, with coffe maker, microwave, refrigerator, and mini safe.
The bed was very comfortable too.
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酒店回复: Hello Lynn,We are delighted to hear that you enjoyed the spacious room and the thoughtful array of amenities, including the sitting area, coffee maker, microwave, and more. We’re pleased that the bed provided you with comfort as well. We look forward to the pleasure of welcoming you back for another exceptional stay.
5.0分
商务出差
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This hotel is great. I have stayed multiple times for extended periods, and the staff and hotel itself is great. Everything you need is close and convenient. 5 Stars.
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酒店回复: Hello Frank,Thank you for your generous review! We’re delighted to hear that you’ve had such enjoyable stays with us. Your kind words about our staff and the convenience of our location mean a lot. We look forward to welcoming you again for another exceptional experience!
2.0分
其他
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Staff friendly. Dirty visible mold in bathroom. Absolutely not worth the $115 a night. We should have stayed at Hampton Inn which is $130 a night. We’ve stayed at Hampton Inn every time we come to woodlands and it is immaculate every time, it is as full this time. Comfort suites should have been $30 a night not $115. Definitely do not recommend, I do not consider myself picky and I rarely leave a comment, however I want to warn y’all.
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酒店回复: Dear Guest,We’re glad to hear that you found our staff friendly, but we sincerely apologize for the issues you encountered with the cleanliness and mold in the bathroom. This is certainly not the experience we strive to provide. We will share your concern with the team to address these areas and improve for future guests. Your feedback is truly appreciated, and we hope you’ll consider giving us another chance in the future.
4.0分
其他
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I’m
They are very friendly. The place is decent. Not great but not terrible either. The hot tub has never been hot. The pool was dirty. All in all, not too bad though.
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酒店回复: Hi Kenneth,We are glad you found our staff friendly and your overall stay satisfactory. We will share your comments regarding the hot tub and pool with our team to ensure these areas are properly maintained for future guests.
3.0分
情侣出游
The hotel was clean and the breakfast was good! The hotel is a little dated. The staff was very friendly and helpful. I will stay there again!
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酒店回复: Hi Stephanie,We are glad to hear you found the hotel clean, enjoyed the breakfast, and appreciated our friendly staff. We also take note of your comments regarding the hotel’s age and will continue working to enhance the guest experience. We look forward to welcoming you back on your next visit!
酒店总体来说很脏，有一天我不得不要求他们打扫房间，但最后一天他们只换了毛巾，却没有整理床铺。
据说包含早餐，但情况很糟糕，你可以听到从一个房间到另一个房间的所有声音。
早餐非常简单，选择很少。健身房非常小，两人以上使用会不舒服，而且设施很差。
一切都好，我会回来的。
完美的
Large, well-equipped room!
The room was large and actually had a sitting area with sofa, table, and desk with office chair. The whole place was well equipped, with coffe maker, microwave, refrigerator, and mini safe.
The bed was very comfortable too.
This hotel is great. I have stayed multiple times for extended periods, and the staff and hotel itself is great. Everything you need is close and convenient. 5 Stars.
Staff friendly. Dirty visible mold in bathroom. Absolutely not worth the $115 a night. We should have stayed at Hampton Inn which is $130 a night. We’ve stayed at Hampton Inn every time we come to woodlands and it is immaculate every time, it is as full this time. Comfort suites should have been $30 a night not $115. Definitely do not recommend, I do not consider myself picky and I rarely leave a comment, however I want to warn y’all.
I’m
They are very friendly. The place is decent. Not great but not terrible either. The hot tub has never been hot. The pool was dirty. All in all, not too bad though.
The hotel was clean and the breakfast was good! The hotel is a little dated. The staff was very friendly and helpful. I will stay there again!