酒店回复: Dear Dawn, We truly regret to learn about your disappointing experience at our hotel. Please accept our sincere apologies for any inconvenience you encountered during your stay, including the issues with the amenities and surroundings. Being an extended-stay property focused on guests staying seven or more nights, we offer amenities such as a fully equipped kitchen, complimentary grab-and-go breakfast, and a comfortable in-suite environment to make you feel at home. We also have hairdryers and certain complimentary toiletries available at the front desk for guests who need them. We do our best to honor our guests' requests and do everything possible to ensure an enjoyable stay. Your feedback aids us in making necessary improvements, and we genuinely hope you will consider giving us another chance in the future to provide you with the stay you deserve.Sincerely,Hotel Management
酒店回复: Dear Guest, Thank you for staying with us and for sharing your feedback. We’re glad the room layout, along with features like the kitchen and comfortable seating, added convenience to your stay. We’re sorry to learn there were disturbances during your visit and apologize for any discomfort. Creating a calm and welcoming environment remains vital, and we continue working with our team to support that goal. We appreciate your observations and hope to welcome you again for a more seamless and relaxing stay.Sincerely,Hotel Management
酒店回复: Dear Guest, Thank you for being our guest and sharing your review. Please accept our apologies for falling short of expectations and for failing to address your concerns in a timely or effective manner. Providing a comfortable environment and attentive service is something we take seriously, and it’s clear we didn’t meet that standard during your visit. Your feedback will be reviewed with our team so appropriate steps can be taken to enhance the guest experience. We hope to welcome you back and regain your trust in the future.Sincerely,Hotel Management
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加州 Extended Stay 酒店
这家酒店与 Best Western 酒店不相上下。它在多个方面都胜过 Best Western 酒店，尤其是在客户服务方面。虽然我在 Best Western 酒店受到了像街头垃圾一样的待遇，但 Extended Stay 酒店却非常热情友好，丝毫没有让我感到不安全。这里的人可能看起来很不守规矩，但不要以貌取人。执法人员偶尔会来，但在这个县里，他们数量如此之多，无聊透顶，他们肯定感到应接不暇。这里的价格是您能找到的最低价，如果您预算有限，这里就是您的理想之选。
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酒店回复: Dear Guest, Thank you for staying at Extended Stay America; it was a pleasure to have you! Your recognition, especially compared to a well-known chain, is truly high praise for us! We’re delighted that our team provided the welcoming environment you deserved. While our guests create a vibrant atmosphere, we’re glad you felt comfortable and at home. We also strive to keep our rates accessible, offering quality accommodations for all. We look forward to welcoming you back soon! Sincerely,Hotel Management
酒店回复: Dear Guest, It is concerning to hear about your experience at our hotel. We sincerely apologize for the condition of your room not meeting your expectations. We take cleanliness and safety matters very seriously, and what you described does not meet our usual high standards. Please know that your feedback has been shared with our team to ensure future guests do not encounter the same. We appreciate your patience and hope to have the chance to provide you with the exceptional experience that reflects the true essence of our hotel.Sincerely,Hotel Management
好地方，我很喜欢厨房，员工也超级友好和乐于助人。
考虑到价格和地理位置，这里还算不错。感觉有点脏，停车场里总有骑自行车的人在晃悠，让人觉得不太安全。员工非常友好和热情。这里有点吵。但能用小厨房自己做饭是一个加分项！
还不错。设施挺多的，但有点脏。天气很好。
员工很棒，房间也很好。
物有所值。
房间和照片上完全不一样。我住了很久，房间里什么都没有。我要求提供咖啡机，但他们找不到咖啡机能用的。没有洗发水、护发素、吹风机，任何酒店里应有的便利设施。酒店位置不太好，步行范围内也没有餐厅。我永远不会推荐这家酒店，也不会再住这里。可惜的是，你得到的和你得到的完全不符。长途驾驶之后，真的很失望。
破烂酒店
第一晚入住的女士服务态度很好。
人手不够。
垃圾车堆得满满的。
我女儿房间的空调坏了。
我跟经理说了三天，结果毫无进展！
昨晚警察来了。
居然不让我上传楼梯边垃圾堆的照片。
真的有10英尺宽，6英尺高！
再也不住这里了！
总体还行，就是有点粗糙。不算太糟糕，但比北边的那间好很多是有原因的。周围怪人多，晚上出门的时候，我猜肯定不止一次遇到过**的人走进房间，对着门口嘟囔。噪音不太好。音乐很吵，墙很薄。不过房间很舒服，有一把安乐椅，这点很不错。而且有大冰箱和炉子等长期用品。价格来说还行，但
垃圾
我住了5晚，糟糕透了。第2晚床的弹簧都压到我的背了。第3晚发现床是倒着的。我跟经理说可以换房间，结果他们一直没给我回电话。最后我提前一天退房，因为他们无视我的要求。我叫了3次清洁人员，但他们一次都没来。
加州 Extended Stay 酒店
这家酒店与 Best Western 酒店不相上下。它在多个方面都胜过 Best Western 酒店，尤其是在客户服务方面。虽然我在 Best Western 酒店受到了像街头垃圾一样的待遇，但 Extended Stay 酒店却非常热情友好，丝毫没有让我感到不安全。这里的人可能看起来很不守规矩，但不要以貌取人。执法人员偶尔会来，但在这个县里，他们数量如此之多，无聊透顶，他们肯定感到应接不暇。这里的价格是您能找到的最低价，如果您预算有限，这里就是您的理想之选。
千万别住这里！
千万别住这家酒店。
一点也不吸引人！房间感觉很脏，门封条没了（不得不用毛巾擦），地板很脏，烟雾探测器挂在天花板上。房间里有虫子（蜘蛛，在床上）。