Just needed a place to sleep for the evening that was safe and clean. This fit the bill and would stay there again.
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酒店回复: Hi James,Thank you for taking the time to share your feedback. We’re glad to hear that our property provided a safe and clean place for you to rest during your stay. It’s always rewarding to know that our accommodations met your needs and offered the comfort and security you were looking for. We’re pleased that you would choose to stay with us again, and we look forward to welcoming you back for another reliable and enjoyable visit.
4.0分
其他
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Bed was comfortable. Shower was great with good pressure. Room was clean but very hot when we first entered. AC worked well.
The outside of building and the hallways inside look a little run down but overall it was a good stay.
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酒店回复: Hello Joel,Thank you for taking the time to share your feedback. We're glad to hear you enjoyed the comfortable bed, great shower pressure, and that your room was clean and well-equipped with AC. Your observations regarding the exterior and hallways have been noted and will be addressed with our team for consideration in our ongoing improvements. We appreciate your comments and hope to welcome you back for another stay in the future.
3.0分
其他
No blanket, rough area, smells bad, elevator doors were opening before it stopped. No parking space
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酒店回复: Hi James,Thank you for sharing your feedback with us. We are glad you took the time to point out these important details regarding your stay. Your comments about the blanket availability, the elevator doors, parking, and the overall environment have been noted and directed to our team for immediate attention. We are currently reviewing our housekeeping and maintenance procedures to ensure essentials such as blankets are always readily available, and we will also have our elevator thoroughly inspected for added peace of mind. Parking is often in high demand, and we are evaluating options to make access more convenient for guests. We hope to have the chance to welcome you back with improvements in place to ensure a more comfortable experience.
2.0分
其他
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The hotel used to much fabulouso it was awful the smell was bad the towels are terrible bring your own never enough anyway towels were brown i think cleaning towels and bathroom towels are the same
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酒店回复: Hello Sharon,Thank you for sharing your report. We appreciate your comments regarding the cleaning products and towel quality. We take guest experiences seriously and will pass your insights along to the appropriate team for consideration. Your perspective is valuable as we strive to improve our services and ensure a comfortable stay for all guests.
3.0分
其他
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The stay was good and comfortable. Even the breakfast was decent. Then I went back to my room and went to the bathroom to get ready and I saw a roach. I hate roaches! I took everything out of my suitcase, shook everything in my suitcase then repacked. I did not want to bring roaches back to my home. I know this happens sometimes but I probably will never go back there again.
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酒店回复: Hi Christina,Thank you for sharing your experience. We’re happy to hear you enjoyed a good and comfortable stay overall and that breakfast met your expectations. We truly understand how unsettling it must have been to encounter a roach, and we appreciate you bringing this to our attention. Our team is committed to keeping rooms clean and pest-free, and we’ll be addressing this immediately to ensure it doesn’t happen again. Your feedback is valuable and will help us improve, and we do hope you’ll reconsider giving us another chance in the future.
1.0分
其他
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The shower was disgusting. Looks like it hadn’t been cleaned in years, the towels were stained, toilet seat was loose, the sink had a very slow drain, and the blinds were torn.
Would not recommend unless you are 100% desperate.
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酒店回复: Hi Shannon,Thank you for taking the time to share your experience. We appreciate your honesty as it helps us identify where improvements are most needed. The concerns you mentioned regarding the shower, towels, bathroom fixtures, and room condition are not the standards we strive to maintain. Your feedback has already been shared with our housekeeping and maintenance teams for immediate attention to ensure these issues are corrected. We understand how important a clean and well-kept room is to our guests, and your comments will guide us in strengthening both our quality checks and overall guest experience. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
1.0分
情侣出游
They are asking for a cash deposit which was not mentioned at the booking time . The staff was rude and not good
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酒店回复: Hi Noorbasha,Thank you for sharing your feedback. We understand that clear communication about deposits is important and your comments help us review how we share this information with our guests. We also appreciate your note regarding staff interactions, as it highlights areas where we can focus on improving guest service. Your input is valuable and will be used to enhance the overall experience for future guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
3.0分
其他
Eh
Okay stay for the price. Right off the highway, but was still quiet inside. Sketchy area, never really felt unsafe though.
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酒店回复: Hello Justin,Thank you for sharing your experience with us. We're glad to hear that you found the room quiet and comfortable despite its location. We strive to provide a pleasant stay for our guests, and your feedback is valuable in helping us maintain our standards. If you have any further comments or concerns, please feel free to reach out to our management team directly.
咖啡机坏了，早餐没咖啡喝。位置也不是很好，一般般吧。房间倒是挺干净的。住一晚还可以，但肯定不会带家人来。下次不会再住了。
一次难忘的经历……有蟑螂……地板不干净……到处都是灰尘。而且还很吵。
Just needed a place to sleep for the evening that was safe and clean. This fit the bill and would stay there again.
Bed was comfortable. Shower was great with good pressure. Room was clean but very hot when we first entered. AC worked well.
The outside of building and the hallways inside look a little run down but overall it was a good stay.
No blanket, rough area, smells bad, elevator doors were opening before it stopped. No parking space
The hotel used to much fabulouso it was awful the smell was bad the towels are terrible bring your own never enough anyway towels were brown i think cleaning towels and bathroom towels are the same
The stay was good and comfortable. Even the breakfast was decent. Then I went back to my room and went to the bathroom to get ready and I saw a roach. I hate roaches! I took everything out of my suitcase, shook everything in my suitcase then repacked. I did not want to bring roaches back to my home. I know this happens sometimes but I probably will never go back there again.
The shower was disgusting. Looks like it hadn’t been cleaned in years, the towels were stained, toilet seat was loose, the sink had a very slow drain, and the blinds were torn.
Would not recommend unless you are 100% desperate.
They are asking for a cash deposit which was not mentioned at the booking time . The staff was rude and not good
Eh
Okay stay for the price. Right off the highway, but was still quiet inside. Sketchy area, never really felt unsafe though.