酒店回复: Dear Guest,Thank you for sharing your wonderful feedback! We’re thrilled to hear that you enjoyed your stay and that our clean rooms, friendly service, and delicious breakfast made your partner’s birthday trip special. We truly appreciate your kind words and your recommendation — we look forward to welcoming you again on your next visit.
3.0分
其他
原文
翻译提供方：Google
问题是，我们住的那张床吱吱作响，吵得我睡不好，稍微动一下就响个不停😖 其他方面都很棒
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re glad to hear everything else about your stay was excellent, but we’re sorry the bed’s loud creaking disturbed your rest. We’ll have our maintenance team inspect and fix it right away. We appreciate you letting us know.
2.0分
其他
原文
翻译提供方：Google
没有食物。没有叉子。没有酸奶。没有存货。只有百吉饼和烤肉。
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酒店回复: Dear Guest,Thank you for sharing your feedback. We’re sorry to hear that the breakfast options were not properly stocked during your stay. This is not the experience we want for our guests, and we’ll be addressing this with our team to ensure items are replenished and the full variety is available. We appreciate your comments and hope you’ll consider giving us another chance to provide a better experience.
3.0分
情侣出游
原文
翻译提供方：Google
浴室墙壁上有污渍，像是霉斑。
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酒店回复: Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the condition of the bathroom — that’s certainly not the standard we aim to uphold. Your comments have been shared with our housekeeping and maintenance teams to ensure the issue is promptly addressed. We appreciate you bringing this to our attention and hope to have the chance to provide you with a much better experience next time.
5.0分
其他
原文
翻译提供方：Google
优质的客户服务
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酒店回复: Dear Guest,Thank you for your kind words! We’re delighted to know you experienced excellent customer service, and we look forward to welcoming you back on your next stay.
4.0分
其他
原文
翻译提供方：Google
我很喜欢它
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酒店回复: Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.
酒店很干净，交通便利，附近还有商店。员工服务态度也很好。
非常不专业，尤其是员工Evelyne和他们的总经理。客户服务敷衍了事。完全不推荐。我在入住当天上午10点预订了房间，并附注说明我们会晚点入住。当我们到达酒店时，Evelyn告诉我们订单被取消了，她声称已经联系我们告知了这个随意做出的决定。显然，我们没有接到任何电话或邮件。我们一家人在长途旅行数小时后，被丢在街上，需要另找住处过夜。总经理甚至都没有费心发邮件说明她那毫无道理的决定，而员工Evelyn竟然告诉我可以去街上另一家酒店自行办理入住。此外，Evelyn还声称酒店已客满，她无能为力，然而酒店外却挂着空房的牌子。简直是太不专业了。她也拒绝发送取消邮件给我。糟糕透顶的经历。
服务非常好
非常好
我们路过这里庆祝我伴侣的生日。说实话，如果你想找一家经济实惠的酒店，这家酒店绝对是一尘不染。一切都一尘不染，前台的女士也非常友好。她还帮我们升级了房间。早餐美味又丰盛。不要犹豫，下次再来。
问题是，我们住的那张床吱吱作响，吵得我睡不好，稍微动一下就响个不停😖 其他方面都很棒
没有食物。没有叉子。没有酸奶。没有存货。只有百吉饼和烤肉。
浴室墙壁上有污渍，像是霉斑。
优质的客户服务
我很喜欢它