The lack of drinking cups in the rooms is an extreme cost cutting measure on Hilton's part. Cups are a necessity. Other things that are lacking can be dealt with.
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酒店回复: Thank you for taking the time to share your feedback with us. I am sorry to hear you were unhappy with your guest room and have already addressed your concerns with the team. At Spark, we believe we shine when our hotel shines, and we apologize this was not the case for your recent stay. If you would like to discuss your experience in more detail, please contact me at the phone number or email below. We hope to welcome you back soon.
5.0分
其他
It was comfortable. Need more options of shows to watch. Like the game show network.
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酒店回复: Thank you for your comments and the next time here just ask, and we will help find the network you are looking for. Hope to you see soon.
3.0分
其他
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The hotel was clean and in an area with shopping. The complimentary breakfast was horrible. It was basically cold food only. Cereal, yogurt, boiled eggs, oatmeal and bagels. Next time I will stay at Tru.
酒店回复: Thank you for your comments and feedback. Hope to see you again.
4.0分
家庭亲子
The rooms were clean and comfortably arranged. Would have liked a microwave in the room. The breakfast choices were a bit disappointing.
酒店回复: Thank you for your recent stay. We hope to see you again soon.
5.0分
其他
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I absolutely loved my room. It was quiet and the ac was amazing. The only downside was the water in the shower didn’t get hot. It stayed lukewarm even when I had it on full hot.
酒店回复: Thank you for your wonderful review, we hope to see you again.
4.0分
情侣出游
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Room was large and quiet.
Breakfast was very poor
The perk of a free beverage was getting handed a bottle of water - might have been nice to be offered a choice!
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酒店回复: Thank you for your comments and feedback. We hope to see you again.
4.0分
其他
bathroom door would not stay shut, had to flush twice with low flow toilet to make tissue go away.
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酒店回复: Thank you for your comments and feedback, We will look into. Hope to see you again.
5.0分
其他
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I forgot my brush but the front desk had a comb. The place was super clean, the beds were comfortable. The shower gel was nice. This was my first stay at a Spark by Hilton and I was happy.
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酒店回复: Thank you for your kind words. We are glad you enjoyed your stay with us. Hope to see you again.
5.0分
家庭亲子
The hotel was clean and well maintained. The staff was friendly and helpful.
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酒店回复: Thank you, Rhonda, for such kind words, we loved that you enjoyed your stay with us. Hope to see you again.
5.0分
其他
Great stay
Amazing front desk service.. Rooms very comfortable.
酒店回复: Thank you for your comments and feedback. Hope to see you again.
The lack of drinking cups in the rooms is an extreme cost cutting measure on Hilton's part. Cups are a necessity. Other things that are lacking can be dealt with.
It was comfortable. Need more options of shows to watch. Like the game show network.
The hotel was clean and in an area with shopping. The complimentary breakfast was horrible. It was basically cold food only. Cereal, yogurt, boiled eggs, oatmeal and bagels. Next time I will stay at Tru.
The rooms were clean and comfortably arranged. Would have liked a microwave in the room. The breakfast choices were a bit disappointing.
I absolutely loved my room. It was quiet and the ac was amazing. The only downside was the water in the shower didn’t get hot. It stayed lukewarm even when I had it on full hot.
Room was large and quiet.
Breakfast was very poor
The perk of a free beverage was getting handed a bottle of water - might have been nice to be offered a choice!
bathroom door would not stay shut, had to flush twice with low flow toilet to make tissue go away.
I forgot my brush but the front desk had a comb. The place was super clean, the beds were comfortable. The shower gel was nice. This was my first stay at a Spark by Hilton and I was happy.
The hotel was clean and well maintained. The staff was friendly and helpful.
Great stay
Amazing front desk service.. Rooms very comfortable.