The room and facility was very clean. The only reason I give it 3 stars is because the walls are THIN! I could hear the person in the next room snoring as well as having a conversation. I could also hear the person upstairs in the bathroom and every time someone was opening a room door near ours, it sounded like they were coming into ours.
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酒店回复: Thank you for sharing your feedback with us. We’re glad to hear that you found your room and our facility very clean—our team works hard to maintain a welcoming environment for every guest.We’re truly sorry, however, to hear that noise disturbances affected your stay. We understand how important a quiet, comfortable room is, and we regret that this impacted your experience. Your comments about noise from neighboring rooms and the hallway are very helpful, and we will review them with our team to see what improvements can be made.We appreciate your honesty and the opportunity to improve. We hope you’ll consider staying with us again so we can provide you with a more restful visit.Humbly, Tami FleegerGeneral Manager
5.0分
家庭亲子
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Love the breakfast available, nice cleam rooms and property. Love the convenience to jumping on the hwy to head to Tarleton State in Stephenville when Visiting our daughter at college. When looking to stay there are never many options available in Stephenville so we have made this property our go to and have stayed here a couple times now!
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酒店回复: What a wonderful review regarding your recent stay with us! We are thrilled to be your go-to hotel and hope to see you again soon!Happy New Year!Tami FleegerGeneral Manager
5.0分
家庭亲子
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This hotel was amazing. It smelled and looked very clean in the lobby and hallways, and our room was very clean. The breakfast was great! I encountered several staff and they were all very kind and helpful. I would definitely recommend and would stay here again.
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酒店回复: We are so delighted that you had an amazing experience at the Comfort Suites Granbury! We absolutely can't wait to see you again!Happy New Year!Tami FleegerGeneral Manager
5.0分
其他
Our stay was very comfortable and the location was convenient. The staff was professional & so friendly. Loved it all!
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酒店回复: Thank you so much for the 10/10 review of your recent stay with us! Experiences like yours is what it's all about for us! We can't wait to welcome you back again!Take Care!Tami FleegerGeneral Manager
5.0分
家庭亲子
Staff members were all super nice and rooms super clean. Pool was a hit with my kiddos. We’ll definitely be back.
酒店回复: Thank you for your kind words!
5.0分
家庭亲子
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My mother and I stayed one night. The hotel was clean, safe convenient. But the staff (especially manager April) was top notch. Their kindness, personal touches (warm cookies at check-in, Bible verse hand written on our mirror) were above and beyond!
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酒店回复: Thank you for your kind words about our staff! I have shared your comments with our staff. We are so blessed to have such a great team here
3.0分
其他
Positives: Friendly helpful staff, updated, clean, a/c worked well!
Negatives: Bed was very soft, sinking (I am not heavy person) and sheets were microfiber.
酒店回复: Thank you so much for taking the time to post a review
5.0分
其他
April was amazing! She took great care of our ladies. We were there for our Heights women’s conference and I would re
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酒店回复: Thank you for your kind words about April! We are so blessed to have such a great team here! Our guests are what it is all about for us here. We look forward to having you stay with us again!
5.0分
商务出差
Everything was easy to access. We were there for Dr appts following a wreck. It was nice, quiet and comfy.
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酒店回复: Thank you so much for taking the time to post such a wonderful review!
4.0分
其他
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First off, the staff here is top notch! So accommodating and welcoming! We felt so at home here, so the minor details were just that:minor. Our room was fairly clean but there was a roach in the bathroom (alive) counter and a couple of the flat areas hadn't been wiped down as we saw cup marks. We can overlook these small deets bc the staff was so friendly. Thank you so much and God bless yall!
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酒店回复: Thank you for your review and for choosing Comfort Suites Granbury! We’re glad you had a positive experience and appreciate you taking the time to share your feedback. If there’s anything we can do to make your next stay even better, please don’t hesitate to let us know. We look forward to welcoming you back soon!Warm regards,April Burks
The room and facility was very clean. The only reason I give it 3 stars is because the walls are THIN! I could hear the person in the next room snoring as well as having a conversation. I could also hear the person upstairs in the bathroom and every time someone was opening a room door near ours, it sounded like they were coming into ours.
Love the breakfast available, nice cleam rooms and property. Love the convenience to jumping on the hwy to head to Tarleton State in Stephenville when Visiting our daughter at college. When looking to stay there are never many options available in Stephenville so we have made this property our go to and have stayed here a couple times now!
This hotel was amazing. It smelled and looked very clean in the lobby and hallways, and our room was very clean. The breakfast was great! I encountered several staff and they were all very kind and helpful. I would definitely recommend and would stay here again.
Our stay was very comfortable and the location was convenient. The staff was professional & so friendly. Loved it all!
Staff members were all super nice and rooms super clean. Pool was a hit with my kiddos. We’ll definitely be back.
My mother and I stayed one night. The hotel was clean, safe convenient. But the staff (especially manager April) was top notch. Their kindness, personal touches (warm cookies at check-in, Bible verse hand written on our mirror) were above and beyond!
Positives: Friendly helpful staff, updated, clean, a/c worked well!
Negatives: Bed was very soft, sinking (I am not heavy person) and sheets were microfiber.
April was amazing! She took great care of our ladies. We were there for our Heights women’s conference and I would re
Everything was easy to access. We were there for Dr appts following a wreck. It was nice, quiet and comfy.
First off, the staff here is top notch! So accommodating and welcoming! We felt so at home here, so the minor details were just that:minor. Our room was fairly clean but there was a roach in the bathroom (alive) counter and a couple of the flat areas hadn't been wiped down as we saw cup marks. We can overlook these small deets bc the staff was so friendly. Thank you so much and God bless yall!