酒店回复: Thank you for staying us and I am sorry for your experience at our hotel. I will review with agent and see how this can be corrected for the future.
酒店回复: Dear Jusin,Thank you for taking the time to let us know about your experience while staying with us. We are so sorry that you had a bad experience with us. I have shared your feedback with the hotel's leadership team to ensure the necessary guidelines are in place and reviewed to prevent situations such as this from occurring in the future.
2.0分
情侣出游
原文
翻译提供方：Google
枕头太不舒服了，简直疯了。只睡了两个小时。
酒店回复: Thank you!!
5.0分
其他
原文
翻译提供方：Google
优秀的员工
酒店回复: Thank you for staying with us!!
5.0分
其他
原文
翻译提供方：Google
伟大的
酒店回复: Thank you for staying with us!! Have a great week.
5.0分
其他
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I love the place cause the friendly service at the front desk, clean room and linen and easy to park and get your stuffs out from the car to your room. Love love love it
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酒店回复: Dear Guest ! Thank you for taking time to tell us about your experience at America's Bet Value inn Santa rosa Sonoma. It is always a pleasure to receive positive feedback. We are particularly please that you enjoyed the friendliness of our TEAM & cleanliness about the room! Thank you again & look forward to serving you during your next visit to awesome wine Country.
1.0分
其他
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The bed and pillows were very uncomfortable and couldnt get any sleep. The guy next door was smoking and could smell it wheb they did and noisy neighbors at 4am..
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酒店回复: Dear Shaun,It's upsetting to hear that our bedding was uncomfortable, and we apologize that others' actions also impacted your experience. In the future, please let our team know about any issues that may be affecting your stay; we are always happy to assist. We hope you'll revisit us the next time you're in Santa Rosa for a more relaxing visit.
5.0分
商务出差
Safe and very quiet and you’re close to all your shopping. Very affordable and the staff was awesome. Hope you enjoy your stay.
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酒店回复: Dear Guest ! Thank you for taking time to tell us about your experience at America's Bet Value inn Santa rosa Sonoma. It is always a pleasure to receive positive feedback. We are particularly please that you enjoyed the friendliness of our TEAM ! Thank you again & look forward to serving you during your next visit to awesome wine Country.Sincerely,Charlie P
4.0分
其他
Area of the inn is good. There is no place to put soap or shampoo in bathrooms. No proper hooks for clothes in the bathroom.
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酒店回复: Dear Guest ! Thank you for your suggestions , we are working on it.
5.0分
家庭亲子
Owner was very nice. Everything was close my walking distance like across the street. Loved it
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酒店回复: Dear Guest ! we appreciate your stay and thank you for taking extra time to rate our business 10/10. your real time review giving us more energy to work hard !!!
入住手续不太好。她不像个农民，我们想借勺子，她拒绝了。太粗鲁了
制冰机坏了……水压很低……房间里的小东西都坏了……电视音量有限……即使用信用卡支付，也要支付 100 美元的房间押金
枕头太不舒服了，简直疯了。只睡了两个小时。
优秀的员工
伟大的
I love the place cause the friendly service at the front desk, clean room and linen and easy to park and get your stuffs out from the car to your room. Love love love it
The bed and pillows were very uncomfortable and couldnt get any sleep. The guy next door was smoking and could smell it wheb they did and noisy neighbors at 4am..
Safe and very quiet and you’re close to all your shopping. Very affordable and the staff was awesome. Hope you enjoy your stay.
Area of the inn is good. There is no place to put soap or shampoo in bathrooms. No proper hooks for clothes in the bathroom.
Owner was very nice. Everything was close my walking distance like across the street. Loved it