Very disappointed in my stay. The shower floor looked like it hadn’t been cleaned in months. There was hair all in the shower and bathroom room. The white towels were all stained and looked very yellow. Blankets on the bed were dirty and the tv remote didn’t work. Will not be staying here again.
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酒店回复: Hello Shanda,Thank you for sharing your feedback. We take cleanliness and maintenance very seriously, and your experience does not reflect our standards. Your comments provide valuable insight into areas that need attention, and we will certainly review these concerns with our team. We appreciate you taking the time to share your thoughts and wish you safe travels in your future stays.
1.0分
其他
This property is in bad need of a redo. Several areas have peeling paint and below standards physical appearance
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酒店回复: Dear Guest,We’re sorry to hear about your experience and appreciate your honest feedback. We understand the importance of maintaining the property’s appearance, and your comments will be shared with our management team to prioritize needed updates.Sincerely, Hotel Manager
1.0分
其他
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My experience at this hotel was not good. The hallway and the first room I was given smelled very heavily of cigarettes smoke. The second room had no remote, hair dryer or ice bucket or cups. I went to breakfast at 9 and there was no waffle mix, very little eggs one piece of dried up sausage and very hard potatoes. Left and found breakfast else where. Will not be staying at Comfort Inns again. Horrible experience
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酒店回复: Dear Guest,We’re very sorry to hear about your experience. This is not the standard we aim to provide. We apologize for the issues with room amenities, cleanliness, and breakfast, and appreciate your feedback so we can address these problems for future guests.Sincerely, Hotel Manager
1.0分
其他
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Don't even think about staying here
I was only here 15 minutes. There was hair in the shower and here in the bathroom crumbs all around the beds. It was the most dirty room and it looks like the blankets are being reused without being washed. They're stained
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酒店回复: Dear Guest,We sincerely apologize for the condition of your room. This is far below the standards we strive to maintain. Your feedback has been shared with our housekeeping and management teams to address these issues immediately. We deeply regret the inconvenience and hope to have the opportunity to provide a much cleaner and more comfortable experience in the future.Sincerely, Hotel Manager
4.0分
其他
The facility was clean and pleasant
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酒店回复: Hello Dwayne,We appreciate your positive comments about the cleanliness and overall atmosphere of our facility. Our team works hard to maintain a welcoming environment for all our guests. Your feedback is valuable to us, and we hope you enjoyed your stay and had the chance to experience everything our location has to offer. Thank you for sharing your thoughts!
5.0分
其他
Great staff
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酒店回复: Dear Guest,Thank you for your feedback! We’re glad you enjoyed our staff and hope to welcome you back soon.Sincerely, Hotel Manager
5.0分
其他
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Very nice and friendly staff , one thing I didn’t like was the $50 deposit , but other then that it was a good place to stay , I will stay there again , I will recommend to my friends and family for next time 👌🏼
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酒店回复: Hi 452aldov, Thank you for sharing this heartfelt review of our hospitality and accommodations. Our ultimate ambition is to provide a five-star experience, and we are thrilled to learn that we have succeeded. The deposit will be refunded upon check out if everything is acceptable in the room, and may take up to 7 business days to be returned to your credit card. We will happily share your comments with our staff and we look forward to seeing you soon!
5.0分
其他
Great
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酒店回复: Dear Guest,Thank you! We’re glad you had a great experience and hope to welcome you back soon.Sincerely, Hotel Manager
5.0分
其他
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I enjoyed my stay Jay Cameron and deshae was very polite and helpful and very nice to me and my room was very nice 👍 I would stay again breakfast was very good shonda was a very sweet person loved the food
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酒店回复: Hi marygibbs1031, Good day! Thank you for your compliments to our staff, hospitality, and breakfast layout. Our ultimate ambition is to provide a five-star experience, and we are thrilled to learn that we have succeeded. We’re pleased that Jay Cameron and Deshae was able to provide you with exceptional service and we're all looking forward to your next visit!
5.0分
其他
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the lady doing breakfast ,was a little grouchy and rude snapping at a couple of the kids, not going directly to the parent, or finding out who the parent was , to the point of the child crying and leaving the room the . But other then that it was a wonderful stay .
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酒店回复: Hi Q3215IMelizabethf, Thank you for your high rating of our hotel and for taking the time to share your experience! We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our staff. We are very displeased to hear that anyone was treated with rudeness hat our staff showed during your stay with us. We do not tolerate such behavior from any of our staff and management. We are also forever working to improve upon the guest experience and I hope you will remember our attributes and return to see how we have improved to impress you even more.
Very disappointed in my stay. The shower floor looked like it hadn’t been cleaned in months. There was hair all in the shower and bathroom room. The white towels were all stained and looked very yellow. Blankets on the bed were dirty and the tv remote didn’t work. Will not be staying here again.
This property is in bad need of a redo. Several areas have peeling paint and below standards physical appearance
My experience at this hotel was not good. The hallway and the first room I was given smelled very heavily of cigarettes smoke. The second room had no remote, hair dryer or ice bucket or cups. I went to breakfast at 9 and there was no waffle mix, very little eggs one piece of dried up sausage and very hard potatoes. Left and found breakfast else where. Will not be staying at Comfort Inns again. Horrible experience
Don't even think about staying here
I was only here 15 minutes. There was hair in the shower and here in the bathroom crumbs all around the beds. It was the most dirty room and it looks like the blankets are being reused without being washed. They're stained
The facility was clean and pleasant
Great staff
Very nice and friendly staff , one thing I didn’t like was the $50 deposit , but other then that it was a good place to stay , I will stay there again , I will recommend to my friends and family for next time 👌🏼
Great
I enjoyed my stay Jay Cameron and deshae was very polite and helpful and very nice to me and my room was very nice 👍 I would stay again breakfast was very good shonda was a very sweet person loved the food
the lady doing breakfast ,was a little grouchy and rude snapping at a couple of the kids, not going directly to the parent, or finding out who the parent was , to the point of the child crying and leaving the room the . But other then that it was a wonderful stay .