The room was clean. The light over the sink did not work leaving the light over the tub the only illumination. Does not work for anyone taking out contact lenses or putting on makeup. The clearance between the bed and heat unit was approximately 6 inches making it almost impossible to access the bed on one side. Only one of the keycards worked. Access to WiFi required a phone call to tech support. We have stayed there before and noticed it had been upgraded which was a plus.
1.0分
其他
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Tv in room didnt work, no hot tub in room.limited breakfast and coffee. After asking staff to fix tv no one ever come from maintance. Frontdesk said notes were on the reservation, but they were limited staff.That's why no one showed.
5.0分
其他
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Loved the room, it was great. Staff was very kind and friendly. Breakfast was very basic. Many restaurants around the area. A huge amount of traffic in the area getting into the hotel.
3.0分
其他
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Room grout needs repair. Very loose tile by the whirlpool. I wasnt aware the whirlpool room has a deposit either. Fire alarm went off about 4 in the morning and had to take a nap in the car. A day may or may not be refunded.
3.0分
商务出差
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My stay was overall okay, but there were some significant issues. On the first night, the fire alarm went off at 3 a.m., and we couldn’t return to our rooms until almost 6 a.m. I understand that accidents can happen, but this was a major inconvenience. I had hoped for some kind of comp on our room for the disruption to our sleep, but they offered nothing.
I believe the alarm was triggered either by a malfunction with the panel or someone burning food in the microwave. Even when we were finally allowed back into our rooms, we couldn’t get any rest because the alarm continued to blare loudly. Eventually, we had to go to our car to sleep.
Lastly, the water pressure in the shower was inadequate. While it wasn’t a huge issue, my daughters, who have long hair, were not happy about it when trying to rinse out their shampoo.
1.0分
情侣出游
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Our first room didn’t have hot water to which we were switched to a room which did and upgraded so no issue. Then the hotel caught on fire. Fire alarms went off but seemed intermittent like there was an error but it definitely was not. There was a fire, to which fire fighters and police responded. We had to leave the hotel in the middle of the night.
2.0分
家庭亲子
Never received housekeeping. Mold in the bathroom. Okay for one night not for a week of more.
5.0分
家庭亲子
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Everything! Had a terrible experience at another hotel and had to find a different place late in the evening. Staff and hotel were very nice. Grateful for a pleasant experience.
一切都很棒
伟大的
The room was clean. The light over the sink did not work leaving the light over the tub the only illumination. Does not work for anyone taking out contact lenses or putting on makeup. The clearance between the bed and heat unit was approximately 6 inches making it almost impossible to access the bed on one side. Only one of the keycards worked. Access to WiFi required a phone call to tech support. We have stayed there before and noticed it had been upgraded which was a plus.
Tv in room didnt work, no hot tub in room.limited breakfast and coffee. After asking staff to fix tv no one ever come from maintance. Frontdesk said notes were on the reservation, but they were limited staff.That's why no one showed.
Loved the room, it was great. Staff was very kind and friendly. Breakfast was very basic. Many restaurants around the area. A huge amount of traffic in the area getting into the hotel.
Room grout needs repair. Very loose tile by the whirlpool. I wasnt aware the whirlpool room has a deposit either. Fire alarm went off about 4 in the morning and had to take a nap in the car. A day may or may not be refunded.
My stay was overall okay, but there were some significant issues. On the first night, the fire alarm went off at 3 a.m., and we couldn’t return to our rooms until almost 6 a.m. I understand that accidents can happen, but this was a major inconvenience. I had hoped for some kind of comp on our room for the disruption to our sleep, but they offered nothing.
I believe the alarm was triggered either by a malfunction with the panel or someone burning food in the microwave. Even when we were finally allowed back into our rooms, we couldn’t get any rest because the alarm continued to blare loudly. Eventually, we had to go to our car to sleep.
Lastly, the water pressure in the shower was inadequate. While it wasn’t a huge issue, my daughters, who have long hair, were not happy about it when trying to rinse out their shampoo.
Our first room didn’t have hot water to which we were switched to a room which did and upgraded so no issue. Then the hotel caught on fire. Fire alarms went off but seemed intermittent like there was an error but it definitely was not. There was a fire, to which fire fighters and police responded. We had to leave the hotel in the middle of the night.
Never received housekeeping. Mold in the bathroom. Okay for one night not for a week of more.
Everything! Had a terrible experience at another hotel and had to find a different place late in the evening. Staff and hotel were very nice. Grateful for a pleasant experience.