This was an older building but the rooms were updated and clean. A couple of usb chargers on wall and lamp. Pool and hottub worked, older but just what I needed. I felt safe
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酒店回复: Dear Allyson,Thank you so much for your wonderful 10/10 rating! We’re delighted to hear that you enjoyed your stay and found the rooms clean, updated, and comfortable. It’s great to know the USB chargers, pool, and hot tub added convenience and relaxation to your visit.Your comfort and safety are very important to us, and we’re pleased that you felt safe during your stay. We truly appreciate you choosing to stay with us and hope to welcome you back again soon.Warm regards,Shashi YadavManagement TeamDays Inn & Suites by Wyndham Mount Pleasant MI
4.0分
其他
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Read the signs about when rooms are cleaned, how to signal “make bed” etc. I didn’t know the rules and bed never made
Hot tub was SUPER hot but the jets didn’t work well
Breakfast was barely adequate as it lacked variety
Can hear when neighboring rooms shower
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酒店回复: Hi Sara,Thank you for taking the time to share your feedback with us. We're glad to hear you enjoyed your stay overall, and we appreciate you pointing out the areas where we can improve.We’re sorry for any confusion regarding our housekeeping procedures. We do have signage in the rooms to help communicate our service options, but we understand it can be easy to miss, and we’ll work on making this information clearer for our guests. We also apologize that the hot tub jets were not functioning as expected and that breakfast and noise levels didn’t fully meet your expectations. Your comments are being shared with our team so we can address these concerns.Thank you again for your honest review — it helps us continue improving the guest experience. We hope to welcome you back and provide an even better stay next time.Front DeskDays Inn & Suites by Wyndham Mount PleasantWarm regards.
5.0分
其他
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The breakfast was ok but not very warm and little variety but everything else was great. It was extremely clean and I am fussy. The staff were over the top polite and helpful.
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酒店回复: Hi Bonnie,Thank you so much for your wonderful review and for choosing to stay with us. We're thrilled to hear that you found our property extremely clean and that our team made a great impression with their friendliness and helpfulness.We appreciate your feedback regarding the breakfast temperature and variety. Your comments are valuable, and we will share them with our team to ensure we continue improving the experience for our guests.We’re glad the rest of your stay was excellent, and we hope to have the pleasure of welcoming you back again soon.Front DeskDays Inn & Suites by Wyndham Mount PleasantWarm regards.
5.0分
其他
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Room was freshly updated and very clean. We were sad no coffee maker in room, but then found out they have 24/7 coffee in the lobby. All carb based options for breakfast plus apples, no real protein. Would be nice to have some hard boiled eggs. But the biscuits and gravy were yummy! The pool and hot tub area looked nice & clean, the water felt warm and nice (we didn’t technically use, just checked out the area). Staff were all very friendly at check-in and check-out. Hotel was quiet at night which was great considering they were sold out. Room and bed were very comfortable. Would definitely stay here again! Thank you for a great experience!
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酒店回复: Hi Yishana,Thank you so much for sharing such a wonderful review! We’re thrilled to hear that you enjoyed your stay and that the newly updated room, cleanliness, and comfort all made a great impression. It’s also great to know you found our staff friendly and that the hotel stayed quiet even on a sold-out night — something we work hard to maintain.We appreciate your feedback about the in-room coffee makers and breakfast options. While we’re glad the 24/7 lobby coffee and biscuits and gravy hit the spot, we understand how helpful additional protein options like hard-boiled eggs would be. Your comments are very valuable, and we’ll be reviewing them with our team as we continue improving our offerings.Thank you again for your kind words and for choosing to stay with us. We’re happy to hear you’d stay again, and we look forward to welcoming you back for another great experience.Front Desk, Days Inn & Suites by Wyndham Mount PleasantWarm regards.
2.0分
商务出差
There was no.hot tub and breakfast was a joke. No eggs,bacon, no sausage. No bagels or muffins, what the hell..
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酒店回复: Hi William,Thank you for sharing your feedback with us. We are truly sorry to hear that your stay fell short of expectations. We understand how disappointing it must have been to find the hot tub unavailable, and we sincerely apologize for the inconvenience.We are also very sorry that our breakfast did not meet your needs. We know how important a good selection is, and we apologize that the items you were hoping for were not offered. Your comments are extremely helpful, and we will be reviewing them with our team to improve the experience moving forward.We appreciate you taking the time to let us know, and we hope you’ll consider giving us another chance to provide a better stay in the future.Front Desk, Days Inn & Suites by Wyndham Mount PleasantWarm regards.
3.0分
情侣出游
Clean, nothing special. Bed fairly comfortable, tv good, finishes a little run down. Lots of plug ins for phones/chargers. Heat worked well.
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酒店回复: Thank you for sharing your feedback, Murray. We’re glad to hear you found the room clean, comfortable, and well-equipped. We appreciate your comments about the finishes, and we’ll use this to guide future improvements. We hope to have the opportunity to welcome you back for an even better stay.Front Desk, Days Inn & Suites by Wyndham Mount PleasantWarm regards.
2.0分
朋友出游
Room was nice and the hotel was in a convenient spot but I feel like some of the staff was a bit rude
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed your room and found our location convenient—it’s great to know those aspects of your stay met your expectations. However, we’re truly sorry to learn that your interaction with some of our staff did not reflect the level of warmth and professionalism we strive to provide every guest.Your comments are very important to us, and we’ll be addressing this with our team to ensure every guest is treated with the courtesy and respect they deserve at all times. We truly appreciate you bringing this to our attention, as it helps us continue improving our service.We hope you’ll consider giving us another opportunity to provide you with a more seamless and welcoming experience on your next visit.Warm regards,Front DeskDays Inn & Suites by Wyndham Mount Pleasant
5.0分
其他
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Outside of this hotel needs some fresh updates. Inside the hotel is very clean, and the rooms are comfortable. This hotel is reasonably priced too. Don’t judge a book by its cover.
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酒店回复: Dear Lisa,Thank you for your kind review and for sharing your thoughtful feedback. We’re delighted to hear that you found our rooms clean, comfortable, and a great value. Your comment about the exterior is appreciated—we’re always looking for ways to improve, and feedback like yours helps guide our efforts.We’re so glad you enjoyed your stay and hope to welcome you back again soon.Front DeskDays Inn & Suites by Wyndham Mount PleasantWarm regards.
4.0分
其他
First room door was not lockable. I had to be switched to another room second room television didn’t work kind of disappointing.
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酒店回复: Thank you for sharing your feedback with us, Lynn. We sincerely apologize for the inconvenience you experienced with your first room’s door lock and the television in your second room. This is not the experience we want for our guests, and we will be addressing these issues with our team to ensure they are resolved. We appreciate your understanding and hope you will consider giving us another opportunity to provide you with a smoother stay in the future.— Front Desk, Days Inn & Suites by Wyndham Mount Pleasant
5.0分
其他
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Convenient to Soaring Eagle. A little off the main drag but the price was excellent. This Days Inn must have been renovated not too long ago because it is obviously an older motel, but inside it looks almost brand new. Only minor issue was the heat/air conditioning. At first we didn't program it right, but eventually we got it right.
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酒店回复: Thank you for your review, Michael. We’re glad you enjoyed your stay overall, and we appreciate your feedback. We’ll keep working to make each guest experience even better and hope to welcome you back again soon. — Front Desk, Days Inn & Suites by Wyndham Mount Pleasant
This was an older building but the rooms were updated and clean. A couple of usb chargers on wall and lamp. Pool and hottub worked, older but just what I needed. I felt safe
Read the signs about when rooms are cleaned, how to signal “make bed” etc. I didn’t know the rules and bed never made
Hot tub was SUPER hot but the jets didn’t work well
Breakfast was barely adequate as it lacked variety
Can hear when neighboring rooms shower
The breakfast was ok but not very warm and little variety but everything else was great. It was extremely clean and I am fussy. The staff were over the top polite and helpful.
Room was freshly updated and very clean. We were sad no coffee maker in room, but then found out they have 24/7 coffee in the lobby. All carb based options for breakfast plus apples, no real protein. Would be nice to have some hard boiled eggs. But the biscuits and gravy were yummy! The pool and hot tub area looked nice & clean, the water felt warm and nice (we didn’t technically use, just checked out the area). Staff were all very friendly at check-in and check-out. Hotel was quiet at night which was great considering they were sold out. Room and bed were very comfortable. Would definitely stay here again! Thank you for a great experience!
There was no.hot tub and breakfast was a joke. No eggs,bacon, no sausage. No bagels or muffins, what the hell..
Clean, nothing special. Bed fairly comfortable, tv good, finishes a little run down. Lots of plug ins for phones/chargers. Heat worked well.
Room was nice and the hotel was in a convenient spot but I feel like some of the staff was a bit rude
Outside of this hotel needs some fresh updates. Inside the hotel is very clean, and the rooms are comfortable. This hotel is reasonably priced too. Don’t judge a book by its cover.
First room door was not lockable. I had to be switched to another room second room television didn’t work kind of disappointing.
Convenient to Soaring Eagle. A little off the main drag but the price was excellent. This Days Inn must have been renovated not too long ago because it is obviously an older motel, but inside it looks almost brand new. Only minor issue was the heat/air conditioning. At first we didn't program it right, but eventually we got it right.