酒店回复: Dear John,Thank you for taking the time to share your feedback. We’re glad you had a satisfactory stay and appreciate your kind rating. We hope to welcome you back soon and provide an even better experience.Warm regards,Shashi YadavManagement TeamQuality Inn Mount Pleasant MI
2.0分
其他
No operating TV
No charger on either lamp working
Light switch at entry not working no light when coming in.
Loud guest at 3:am-on 3:rd floor 11-16-25
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酒店回复: Dear Curtis,Thank you for sharing your feedback. We sincerely apologize for the issues you experienced with your room, including the TV, lighting, and charging outlets, as well as the disturbance from other guests. Your concerns have been shared with our maintenance and management teams to ensure improvements are made. We hope to have the opportunity to provide you with a much better experience in the future.Warm regards,Shashi YadavManagement TeamQuality Inn Mount Pleasant MI
4.0分
其他
Check in was great. Room was clean. Could use some updating but room was functional and bed was comfortable.
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酒店回复: Dear Ann,Thank you for your feedback. We’re glad you had a smooth check-in and found your room clean and comfortable. We appreciate your suggestions regarding updates, and we continually review our property to improve the guest experience.Warm regards,Shashi YadavManagement TeamQuality Inn Mount Pleasant MI
4.0分
家庭亲子
Staff was very friendly. Room was clean and it had fresh linens. Had a decent complimentary breakfast
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酒店回复: Dear Debra,Thank you for sharing your experience. We’re delighted to hear that our staff made you feel welcome and that you enjoyed a clean room with fresh linens, as well as our complimentary breakfast. We look forward to hosting you again on your next visit to Mount Pleasant.Warm regards,Shashi YadavManagement TeamQuality Inn Mount Pleasant MI
5.0分
其他
Everything met our expectations, was a simple room which is all we wanted for a quick one night stay. The price was right for what we wanted.
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酒店回复: Dear Ken,Thank you for your kind review. We’re delighted to hear that your stay met your expectations and that you found our accommodations simple, comfortable, and reasonably priced for your visit.We appreciate you choosing Quality Inn Mount Pleasant and look forward to welcoming you again on your next trip.Warm regards,Shashi YadavManagement TeamQuality Inn Mount Pleasant MI
3.0分
其他
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On the surface it looked like recent renovations had been made, which looked very nice. The room was clean and the beds were relatively comfortable.
Look deeper though and we found so many more repairs need to be made. Our toilet handle was very loose, and the water ran off and on all day. In the breakfast area the juice machine was broken. A section of countertop had nothing on it except a power *****, leaving me to believe more equipment was broken and removed before we arrived. One morning during breakfast I overheard another guest checking out who mentioned to the desk clerk that their shower needed repairs.
Honestly if it hadn't been for these necessary repairs I'd have given them one more star on my rating, but the condition of the hotel was disappointing.
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酒店回复: Dear Steven,Thank you for taking the time to share your detailed feedback. We’re glad to hear you found the room clean and comfortable, and that you appreciated the updates made to our property. However, we’re truly sorry for the maintenance issues and breakfast equipment concerns you encountered during your stay.Your comments have been shared with our maintenance and operations teams to ensure these items are promptly addressed. We genuinely appreciate your understanding and constructive feedback—it helps us continue improving for our valued guests. We hope you’ll consider staying with us again so we can provide you with a better experience next time.Warm regards,Shashi YadavManagement TeamQuality Inn Mount Pleasant MI
2.0分
其他
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The sheets were dirty. Like someone slept in one of the beds. The hair dryer was broken. Floors needed to be cleaned and vacuumed. Had a mold smell in the room. Noisy air conditioning system. Was not a nice room.
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酒店回复: Dear Jerrilyn,Thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced during your stay, including the cleanliness concerns and room condition. This is not the standard we strive to maintain, and your comments have been shared with our housekeeping and maintenance teams to ensure these matters are addressed immediately.We truly value your feedback, as it helps us improve and provide a better experience for all our guests. We hope you will consider giving us another opportunity to make things right in the future.Warm regards,Shashi YadavManagement TeamQuality Inn Mount Pleasant MI
这是一次愉快的放松之旅。我们住的房间面向马路，原以为会很吵，但我们睡得很好，早上也没有客房服务吸尘或敲门。度过了一个宁静的夜晚和早晨，他们提供的早餐也很棒。前台的工作人员也非常友好。
早餐有点差强人意，但总体来说性价比不错。
一切都很完美。员工非常棒。每次我来芒特普莱森特看我女儿打冰球，我都会选择入住这家速8酒店。
谢谢。
好的
No operating TV
No charger on either lamp working
Light switch at entry not working no light when coming in.
Loud guest at 3:am-on 3:rd floor 11-16-25
Check in was great. Room was clean. Could use some updating but room was functional and bed was comfortable.
Staff was very friendly. Room was clean and it had fresh linens. Had a decent complimentary breakfast
Everything met our expectations, was a simple room which is all we wanted for a quick one night stay. The price was right for what we wanted.
On the surface it looked like recent renovations had been made, which looked very nice. The room was clean and the beds were relatively comfortable.
Look deeper though and we found so many more repairs need to be made. Our toilet handle was very loose, and the water ran off and on all day. In the breakfast area the juice machine was broken. A section of countertop had nothing on it except a power *****, leaving me to believe more equipment was broken and removed before we arrived. One morning during breakfast I overheard another guest checking out who mentioned to the desk clerk that their shower needed repairs.
Honestly if it hadn't been for these necessary repairs I'd have given them one more star on my rating, but the condition of the hotel was disappointing.
The sheets were dirty. Like someone slept in one of the beds. The hair dryer was broken. Floors needed to be cleaned and vacuumed. Had a mold smell in the room. Noisy air conditioning system. Was not a nice room.