The desk had white stuff on it so I asked the front desk for disinfectant wipes. The sheets were soft. Could be cleaner.
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酒店回复: Thank you for your feedback, this issue is being brought up with the housekeeping team. We hope for a chance to properly house you in the future.
4.0分
其他
It was a good stay overall, however basic things like water and towels were needed to be requested for every time they supposed to be replaced.
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酒店回复: Thank you for your feedback Frida. I am doing some investigation with housekeeping as to why you did not receive towels as needed. You did have water placed in your room at check in, but it is not a daily thing. If you would stay with us again, and would like water as you go along, feel free to ask at the Front Desk, and we will gladly provide you with more.
4.0分
其他
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Room was very spacious. There was a dirty sock next to the pull out bed. The door to bathroom needs attention and the shower floor was extremely slippery when taking showers.
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酒店回复: Thank you for your feedback. I have spoken with housekeeping, and I am having maintenance look at the door and tub. We hope you will give us a chance to properly house you in the future.
5.0分
家庭亲子
Well-kept property -- from public areas, including swimming pool and whirlpool, to individual rooms.
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酒店回复: Thanks for your kind words! We hope to always exceed your expectations!
5.0分
其他
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We had some issues that needed attending to and the staff were excellent at resolving them. Joshua and Jateen were especially helpful. The overall stay was great but we will return because of the excellent care provided by your staff.
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酒店回复: We are lucky to have Joshua and Juateen. Thank you for acknowledging them. We hope to always help you have a great stay!
5.0分
其他
The staff is vety friendly and helpful. The parking is convenient. The location is safe and there are a lot of dining options clise by.
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酒店回复: Thank you for your kind words. We hope to always exceed your expectations!
3.0分
商务出差
parking easy and close to shops restaurants; rooms was clean but very dated and worn; cold coffee in breakfast room
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酒店回复: Thank you for your feedback. We are in the process of replacing things now. We hope you will return and give us another chance.
3.0分
情侣出游
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Great location. Over priced for what it is. I have stayed at plenty better for less. Staff raved abut a complete hot breakfast. Breakfast was awful and unfortunately not all the options as most other hotels. We won’t be back.
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酒店回复: Hi Mr. Wexler, Thank you for your feedback. I'm sorry you were not happy with your stay. We do get many compliments on our free Breakfast, I'm sorry it didn't work for you. I saw you reserved a handicapped room, if you would stay with us again, please call me direct, and I will definitely make sure to upgrade you. I hope you'll give us another chance.
5.0分
家庭亲子
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The front desk and breakfast area staff were warm and professional. Entrance is beautifully decorated. Only negatives were the rusty exercise bikes next to the pool and whirlpool; they were covered but from the inside of the pool you could see the corroded bases. Bathroom had some flyway hairs on the floor and near the tub so I wouldn’t say the cleanliness was excellent. But all the good outweighs these negatives so I would stay there again.
酒店回复: Thank you for your feedback, we hope to host you again!
我下次还会选择入住这家酒店。
The desk had white stuff on it so I asked the front desk for disinfectant wipes. The sheets were soft. Could be cleaner.
It was a good stay overall, however basic things like water and towels were needed to be requested for every time they supposed to be replaced.
Room was very spacious. There was a dirty sock next to the pull out bed. The door to bathroom needs attention and the shower floor was extremely slippery when taking showers.
Well-kept property -- from public areas, including swimming pool and whirlpool, to individual rooms.
We had some issues that needed attending to and the staff were excellent at resolving them. Joshua and Jateen were especially helpful. The overall stay was great but we will return because of the excellent care provided by your staff.
The staff is vety friendly and helpful. The parking is convenient. The location is safe and there are a lot of dining options clise by.
parking easy and close to shops restaurants; rooms was clean but very dated and worn; cold coffee in breakfast room
Great location. Over priced for what it is. I have stayed at plenty better for less. Staff raved abut a complete hot breakfast. Breakfast was awful and unfortunately not all the options as most other hotels. We won’t be back.
The front desk and breakfast area staff were warm and professional. Entrance is beautifully decorated. Only negatives were the rusty exercise bikes next to the pool and whirlpool; they were covered but from the inside of the pool you could see the corroded bases. Bathroom had some flyway hairs on the floor and near the tub so I wouldn’t say the cleanliness was excellent. But all the good outweighs these negatives so I would stay there again.