酒店回复: Dear Prisco,Thank you for sharing your experience. It is great to hear that you appreciated the cleanliness, convenient location, nearby shops, and overall value. Your comment about paid parking is noted and understandable, especially when everything else contributes positively to the stay. Feedback like yours helps highlight what guests value most and where expectations could be better aligned.Sincerely, Hotel Manager
3.0分
其他
原文
翻译提供方：Google
好的
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酒店回复: Dear Jonathan,Thank you for taking the time to give us your feedback on your stay. We appreciate it! I hope we can turn that 6 into a 10 next time you are passing through our area so we can give you another chance to experience our hotel's best features. We're always striving to improve and have noticed even small things can make a big difference in the overall experience.Sincerely, Hotel Manager
2.0分
情侣出游
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Hallway smelled like a backed up sewer. Bathroom soap dispenser was empty. Loud street noise. Breakfast food that was supposed to be hot was cold and we were there when it was first served.
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酒店回复: Dear Guest,We regret that certain aspects of your stay did not meet expectations. Your feedback regarding the hallway odor, soap dispenser, and breakfast temperature has been shared with our housekeeping and kitchen teams for immediate review. We will also look into the street noise concern to explore possible improvements. Your comments are important as we continue to enhance our service quality and ensure a more comfortable experience for all guests.Sincerely, Hotel Manager
3.0分
其他
Price is ok. Eyesore property right in front though that you need to drive through. Fine for just needing a place to sleep for a night or two
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are glad to know you found value in our pricing and that the stay met your needs for a short visit. We regret the inconvenience caused by the nearby property appearance and appreciate your understanding. Your input is valuable as we continue to enhance our guest experience and surroundings. We look forward to welcoming you back for another comfortable and convenient stay.Sincerely, Hotel Manager
4.0分
其他
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Underneath the air conditioner was all wet on the carpet and it had a weird smell like someone had just come out of the pool or something in there not a clean smell like a musky smell. Is it still hairs in it around the sink and bathtub drain slow so I was really looking forward to a bath but unfortunately, I did not bathe in there. I only could shower because I didn’t trust the cleanliness of it. Staff was very nice and I was put right by the back door everybody’s in and out by in and out in out so that was unfortunate.
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酒店回复: Dear Jennifer,Thank you for sharing your detailed feedback. We are glad to hear that our staff provided you with friendly service, though we also recognize the concerns you mentioned regarding the air conditioning area, bathroom cleanliness, and overall room comfort. Your observations are important and will be closely reviewed with our team to ensure improvements are made in both upkeep and guest experience. We value your perspective and hope to welcome you back with a much more refreshing and enjoyable stay.Sincerely, Hotel Manager
4.0分
家庭亲子
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We were in town for our son's USMC graduation and chose to stay here. It was busy, so there's was a little wait and confusion when we arrived. But the staff was very polite and helpful. The room was clean and and spacious. We would definitely come back to this place.
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酒店回复: Dear Sara,Thank you for your kind review! We are thrilled to hear that you enjoyed your stay with us during your son’s USMC graduation. We are glad our staff made you feel welcome and that your room was clean and spacious. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
2.0分
商务出差
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I was there for 9 days. Never got bedsheets change or floor vacuum. Trash was emptied everyday and fresh towels. I even requested the changing of sheets. The pool was very cloudy. Hardly any hot water and no water pressure on 2 nd floor. I was definitely disappointed with this stay as I have stay at other Fairfield’s that was a lot better.
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酒店回复: Dear Lisa,Thank you for sharing your detailed feedback regarding your recent stay. We are glad to know that daily trash service and fresh towels were provided, yet we value your observations about sheet changes, vacuuming, pool clarity, water temperature, and pressure. These details are important for delivering the consistent quality expected at Fairfield, and your comments will be shared with the team for review. We appreciate your perspective and will work toward providing a more satisfying experience on your next visit.Sincerely, Hotel Manager
1.0分
其他
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Triple charges, wet carpet, moldy curtains
We checked in late Friday. The attendant did not know how to post the ********* pmt that I made a few weeks earlier. He had me run my credit card 2x. So I paid a total of 3 times. We were assigned a room with a soaked floor from a leaking ac. It had mold on the curtains. I asked for a new room. The attendant did not know how to issue a key to get us into a new room. The next morning we were assigned a new room. 1 credit was issued. Today 7 days later I am still trying to get credit for the remaining double charge. I have asked in person, called 3-4 times and emailed 2 x. I have been kind and patient. It grieves me to post theses photos and share this review. Note: The cleaning people and breakfast lady were kind during our stay and the 2nd room was cleaner.
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酒店回复: Dear Sherry,Thank you for providing such detailed feedback. We are glad to hear your recognition of the breakfast attendant and housekeeping staff, as well as your appreciation of the second room. Your concerns regarding billing, maintenance issues, and the room change process have been noted and will be addressed with our team to strengthen both efficiency and comfort. We value your patience and perspective, and we will continue working to create a smoother and more reliable guest experience moving forward.Sincerely, Hotel Manager
1.0分
其他
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This was a real life hotel from hell experience. My initial room had red stains on the rug, hair everywhere and a roach. I asked for a second room then get in there to one towel. Asked for more towels and the guy slides it across the dirty counter instead of putting it in my hand. I asked for another towel and he complains about low towels in the hotel and after handing me the next towel complained that they now have no towels. Ok w.e. i had the pne br suite with the pull out couch. There were no blankets, sheets or pillows for the pull out. I was given the decorative portion they put ontop of the bed instead of an actual blanket. I ended up asking for the key to the previous room to grab a blanket and pillows for my toddler like i worked there. Just all around terrible experience.
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酒店回复: Dear Jasmine,Thank you for sharing your experience in such detail. Your feedback about room cleanliness, amenities, and service highlights several areas that clearly require immediate attention. It is important for us to provide an environment that feels cared for and well stocked, and your perspective shows where improvements must be made. We value the time you took to describe your stay, as it helps guide our team in addressing both housekeeping and guest service standards more effectively.Sincerely, Hotel Management
2.0分
其他
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The pool had a green tint. My bed was wet and had a mildew smell. They did get me another room at 11:30 pm. The room was hot took above 45 mins to cool off. Teenagers were running the hallway
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酒店回复: Dear Guest,Thank you for sharing your detailed feedback. Your comments regarding the pool condition, room humidity, and overall guest experience have been noted and shared with our management team for review. We appreciate your patience as the front desk assisted in relocating you to another room late at night. Your observations will help guide improvements in maintenance, temperature control, and overall guest comfort. We value your input and hope to provide a smoother and more restful stay in the future.Sincerely, Hotel Manager
干净，位置好，周边环境优美，附近有商店，价格实惠。
我不喜欢停车要付费。
好的
Hallway smelled like a backed up sewer. Bathroom soap dispenser was empty. Loud street noise. Breakfast food that was supposed to be hot was cold and we were there when it was first served.
Price is ok. Eyesore property right in front though that you need to drive through. Fine for just needing a place to sleep for a night or two
Underneath the air conditioner was all wet on the carpet and it had a weird smell like someone had just come out of the pool or something in there not a clean smell like a musky smell. Is it still hairs in it around the sink and bathtub drain slow so I was really looking forward to a bath but unfortunately, I did not bathe in there. I only could shower because I didn’t trust the cleanliness of it. Staff was very nice and I was put right by the back door everybody’s in and out by in and out in out so that was unfortunate.
We were in town for our son's USMC graduation and chose to stay here. It was busy, so there's was a little wait and confusion when we arrived. But the staff was very polite and helpful. The room was clean and and spacious. We would definitely come back to this place.
I was there for 9 days. Never got bedsheets change or floor vacuum. Trash was emptied everyday and fresh towels. I even requested the changing of sheets. The pool was very cloudy. Hardly any hot water and no water pressure on 2 nd floor. I was definitely disappointed with this stay as I have stay at other Fairfield’s that was a lot better.
Triple charges, wet carpet, moldy curtains
We checked in late Friday. The attendant did not know how to post the ********* pmt that I made a few weeks earlier. He had me run my credit card 2x. So I paid a total of 3 times. We were assigned a room with a soaked floor from a leaking ac. It had mold on the curtains. I asked for a new room. The attendant did not know how to issue a key to get us into a new room. The next morning we were assigned a new room. 1 credit was issued. Today 7 days later I am still trying to get credit for the remaining double charge. I have asked in person, called 3-4 times and emailed 2 x. I have been kind and patient. It grieves me to post theses photos and share this review. Note: The cleaning people and breakfast lady were kind during our stay and the 2nd room was cleaner.
This was a real life hotel from hell experience. My initial room had red stains on the rug, hair everywhere and a roach. I asked for a second room then get in there to one towel. Asked for more towels and the guy slides it across the dirty counter instead of putting it in my hand. I asked for another towel and he complains about low towels in the hotel and after handing me the next towel complained that they now have no towels. Ok w.e. i had the pne br suite with the pull out couch. There were no blankets, sheets or pillows for the pull out. I was given the decorative portion they put ontop of the bed instead of an actual blanket. I ended up asking for the key to the previous room to grab a blanket and pillows for my toddler like i worked there. Just all around terrible experience.
The pool had a green tint. My bed was wet and had a mildew smell. They did get me another room at 11:30 pm. The room was hot took above 45 mins to cool off. Teenagers were running the hallway