Two stars for not having black-out curtains. The room was lit up from parking lot lights. The pull-down shade didn’t do much at all. Couldn’t sleep! Everything else was great.
展开
酒店回复: Hello, we are sorry for your experience. There is a second set of blackout curtains behind the sheer curtains you see there in every room. It is on a second drawstring located next to the sheer curtains. We apologize again for not being able to fix this problem and alert you during your stay. Best Regards, Best Western Manchester
5.0分
其他
展开
Very clean hotel both inside and outside. The rooms are very clean and comfortable. Bathroom and tub were spotless. The staff is very friendly. Good breakfast to get you going in the morning.
展开
酒店回复: Thank you so much for your wonderful feedback! We’re delighted to hear you enjoyed our clean and comfortable rooms, spotless bathrooms, and friendly atmosphere. It’s also great to know our breakfast helped start your morning off right. We truly appreciate you taking the time to share your experience and hope to welcome you back again soon!Best Regards,Best Western Inn Manchester
5.0分
情侣出游
We’ve stayed here in the past and it’s still just as nice as the last time. This is our go to when traveling through to get to Miami!
展开
酒店回复: Thank you so much for your continued support! It means a lot to us that you’ve chosen to make our hotel your go-to stop on the way to Miami. We’re delighted to hear that everything was just as nice as your last visit, and we truly appreciate you coming back to stay with us. Safe travels, and we look forward to welcoming you again on your next trip!Best Regards,Best Western Inn Manchester
5.0分
其他
Yes, though there was no bath wash in the shower.
展开
酒店回复: Thank you for letting us know. We’re sorry that bath wash was missing from your shower and appreciate you bringing it to our attention. We’ll make sure this is addressed right away. We’re glad you still chose to stay with us and hope to welcome you back for an even better experience.Best Regards,Best Western Inn Manchester
4.0分
其他
Very clean, good rate, marginal breakfast.
展开
酒店回复: Thank you for sharing your feedback with us! We're glad to hear you enjoyed the clean accommodations and found the rate to be a good value. We appreciate your note about breakfast as well — we’re always working to improve, and comments like yours help guide us. We hope to welcome you back for an even better stay next time!Best Regards,Best Western Inn Manchester
4.0分
其他
Good spot for a quick overnight stay
展开
酒店回复: Thank you for choosing to stay with us! We're glad our hotel worked well for your overnight stop and appreciate you taking the time to share your feedback. Hope to see you again soon!Best Regards,Best Western Inn Manchester
5.0分
家庭亲子
Clean rooms and friendly staff
展开
酒店回复: Thank you for the great feedback! We're glad to hear you enjoyed our clean rooms and friendly service. We appreciate you choosing to stay with us and hope to welcome you again soon.Best Regards,Best Western Inn Manchester
1.0分
家庭亲子
展开
If you want meet the worst and the rudest receptionist in the country, you have to stay in this hole. Strong strange smell in the room. I highly recommend you to pay extra and book a better place! P.S. We checked into the hotel April 15th 2022 about 8:00 pm. The hotel manager pay attention to your staff, if she can't meet guests properly fire her!
5.0分
其他
展开
Very clean. Front desk lady very friendly. I found the rooms clean and comfortable. We were looking for something affordable and the closer we got to Nashville the more expensive the hotel. This worked for our budget and we didn't have any safety or cleanliness issues. There isn't a breakfast option (coffee only I think) but we didn't want breakfast. I wouldn't hesitate to stay again.
展开
酒店回复: Hello Mokka, Thank you for taking the time to tell us about your stay at the Red Roof Inn and Suites Manchester TN. I'm glad that your stay was clean, you found the front desk representative friendly and your stay affordable. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Abigail RediResponse Specialist
1.0分
其他
展开
Place was really run down and there were just a lot of strangers hanging around the outside of the hotel. There were out of order signs all over the place and the room that I reserved wasn't available when I got there. I asked the front desk clerk if he knew why they were all those people hanging around outside and he said oh there's always something weird going on around here. I wouldn't recommend this place to anyone.
展开
酒店回复: Dear Kim, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites, Manchester, TN. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the upkeep of the property and the people that was in the area. Please know that we value your feedback and your comments will be taken into consideration as we strive to continuously improve the quality of our services. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thank your for sharing your concerns and we wish you he very best in your future travels. Sincerely, Adraine Red Roof Management RediResponse Specialist
Two stars for not having black-out curtains. The room was lit up from parking lot lights. The pull-down shade didn’t do much at all. Couldn’t sleep! Everything else was great.
Very clean hotel both inside and outside. The rooms are very clean and comfortable. Bathroom and tub were spotless. The staff is very friendly. Good breakfast to get you going in the morning.
We’ve stayed here in the past and it’s still just as nice as the last time. This is our go to when traveling through to get to Miami!
Yes, though there was no bath wash in the shower.
Very clean, good rate, marginal breakfast.
Good spot for a quick overnight stay
Clean rooms and friendly staff
If you want meet the worst and the rudest receptionist in the country, you have to stay in this hole. Strong strange smell in the room. I highly recommend you to pay extra and book a better place! P.S. We checked into the hotel April 15th 2022 about 8:00 pm. The hotel manager pay attention to your staff, if she can't meet guests properly fire her!
Very clean. Front desk lady very friendly. I found the rooms clean and comfortable. We were looking for something affordable and the closer we got to Nashville the more expensive the hotel. This worked for our budget and we didn't have any safety or cleanliness issues. There isn't a breakfast option (coffee only I think) but we didn't want breakfast. I wouldn't hesitate to stay again.
Place was really run down and there were just a lot of strangers hanging around the outside of the hotel. There were out of order signs all over the place and the room that I reserved wasn't available when I got there. I asked the front desk clerk if he knew why they were all those people hanging around outside and he said oh there's always something weird going on around here. I wouldn't recommend this place to anyone.