酒店回复: Dear GuestThank you for sharing your feedback. We are truly sorry to hear about the inconvenience you experienced during your stay. Your comments regarding breakfast, Wi-Fi, and service have been shared with our team for improvement. We appreciate your note about the location and hope for a better visit next time.SincerelyHotel Manager
1.0分
其他
原文
翻译提供方:Google
房间里有一股难闻的气味,浴室和天花板上都有霉菌,他们只给我提供了一间带单人床的房间。
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酒店回复: Dear Guest,Thank you for sharing your feedback. We sincerely apologize for the unpleasant smell, mold issues, and the room accommodations you received. This is not the experience we want for our guests. Your comments have been shared with our management and housekeeping teams to ensure these issues are addressed immediately.Sincerely,Hotel Manager
1.0分
家庭亲子
原文
翻译提供方:Google
破旧的酒店,令人不快的工作人员,早餐只有咖啡和无味的橙汁。
如果美国的普拉维汽车旅馆体验令您着迷,那么这里就是正确的地方。
1.0分
情侣出游
原文
翻译提供方:Google
服务很差,设施很差
床超级糟糕而且工作人员很烦人
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酒店回复: Dear Guest,Thank you for your feedback. We're sorry to hear about your experience and appreciate your comments regarding the service and facilities. Your insights are invaluable as we work to improve our offerings. We hope you'll consider giving us another chance in the future.Sincerely, Hotel Manager
5.0分
情侣出游
原文
翻译提供方:Google
一切都很干净,浴室,房间状况非常好,值得
1.0分
家庭亲子
原文
翻译提供方:Google
糟糕的
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酒店回复: Dear Guest,We’re truly sorry to hear that your experience was not a positive one. We’d appreciate the opportunity to learn more about what went wrong so we can address the issue and improve.Sincerely,Hotel Manager
1.0分
家庭亲子
原文
翻译提供方:Google
非常脏而且非常吵
5.0分
其他
My stay has been wonderful and there are dinning area with in some feets walking distance and many other things!!!!
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酒店回复: Dear Guest,Thank you for your kind feedback. We’re thrilled to hear you enjoyed your stay and appreciated the convenient dining options and nearby amenities. Your kind words mean a lot, and we look forward to welcoming you back again soon.Sincerely,Hotel Manager
1.0分
商务出差
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Poor service
Experience was terrible from the start. We were assigned 2 floor room clear on the opposite end from the elevator. Our reservation clearly stated that my father has trouble walking stairs and distance. When I walked in the elevator it smelled badly and set my asthma off. My father would not have tolerated it at all. I asked to be moved to the 1 st floor and told the check in person why. The new room checked out at quick glance. I went back to the front desk for additional towels and rent a cot. I was given the towels and was made to assist the check in person with moving the cot from the stage room to our room. Helped him with it down a set stairs. He picked up a cloth that had fell then left me to continue with cot to our room. I went to plug my CPAP machine and discovered a fire hazard. Not to mention the cord for lamps between the beds was too short to reach either wall outlet. I ended up buying a surge protector to plug both of them in. Oh lets not forget the mold and rust in the bathroom
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酒店回复: Dear Guest,Thank you for sharing your detailed feedback. We sincerely apologize for the many issues you experienced during your stay, including room assignment, elevator odor, mold and rust, and the challenges with the cot and electrical setup. Your experience does not reflect our standards, and we will address these concerns immediately. We appreciate your honesty and hope to have the opportunity to provide a much safer and more comfortable stay in the future.Sincerely, Hotel Manager
停车场出口很不方便。
预订包含早餐,但我们两天都没吃到早餐,甚至连咖啡都没有。Wi-Fi 是包含的,我们问了好几次,他们都没给我们 Wi-Fi 密码。唯一的优点就是位置好。
房间里有一股难闻的气味,浴室和天花板上都有霉菌,他们只给我提供了一间带单人床的房间。
破旧的酒店,令人不快的工作人员,早餐只有咖啡和无味的橙汁。
如果美国的普拉维汽车旅馆体验令您着迷,那么这里就是正确的地方。
服务很差,设施很差
床超级糟糕而且工作人员很烦人
一切都很干净,浴室,房间状况非常好,值得
糟糕的
非常脏而且非常吵
My stay has been wonderful and there are dinning area with in some feets walking distance and many other things!!!!
Poor service
Experience was terrible from the start. We were assigned 2 floor room clear on the opposite end from the elevator. Our reservation clearly stated that my father has trouble walking stairs and distance. When I walked in the elevator it smelled badly and set my asthma off. My father would not have tolerated it at all. I asked to be moved to the 1 st floor and told the check in person why. The new room checked out at quick glance. I went back to the front desk for additional towels and rent a cot. I was given the towels and was made to assist the check in person with moving the cot from the stage room to our room. Helped him with it down a set stairs. He picked up a cloth that had fell then left me to continue with cot to our room. I went to plug my CPAP machine and discovered a fire hazard. Not to mention the cord for lamps between the beds was too short to reach either wall outlet. I ended up buying a surge protector to plug both of them in. Oh lets not forget the mold and rust in the bathroom