酒店回复: Dear Guest, Thank you for sharing your feedback. We are genuinely sorry your experience did not meet expectations. We value your input and hope you might consider giving us another opportunity in the future to provide a better experience.Sincerely,Hotel Management
酒店回复: Dear Anyelica, Thank you for reviewing your stay. We are sorry to hear about your experience. We adhere to the most rigorous industry standards for the cleanliness and pest control of our rooms. However, the room you occupy will be professionally treated as a precautionary measure. We are concerned that you left feeling dissatisfied, and we recognize the importance of ensuring you feel comfortable and supported throughout your stay. Your feedback has been shared with our team so that it can be addressed internally. We appreciate you bringing this to our attention and hope to restore your confidence in the future.Sincerely,Hotel Management
酒店回复: Dear Annaise, We sincerely apologize for the challenges you encountered during your stay. We understand the frustration caused by the initial room conditions, especially given your circumstances, and we regret the delay in addressing your concerns. Our goal is to provide functional amenities and a welcoming environment, and we are sorry that we fell short. Regarding breakfast, we offer a grab-and-go option with items such as muffins and coffee, but we understand this may not have met your expectations. Your feedback is valuable in helping us improve, and we are committed to enhancing our services to better meet our guests' needs. We hope you will consider giving us another opportunity in the future to provide you with the quality experience you deserve. Thank you for sharing your comments. Sincerely,Hotel Management
4.0分
朋友出游
原文
翻译提供方：Google
我恩克珊拉
5.0分
其他
原文
翻译提供方：Google
伟大的
5.0分
商务出差
Breakfast wasn't really like breakfast it was just muffins bars and coffee to go That condition worked but very noisy which I was surprised
3.0分
其他
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I stayed here for 4 days. No daily cleaning service. They only clean after checking-out. There is no breakfast, just coffee and muffin 6-9am. When I switch on the air-conditioner, there is some stinking smell came. So, didn't used AC after that. $230 per night is not work for this hotel. The kitchen utils are rusty. Also, they are very strict on check-out time. They will knock your door sharp at 11am and give only 15-20 mins. Even though, I checked in late night around 1am, they have the strict 11am checkout time.
All these hotels should change from standard check-out time 11am instead they should have 24hours check-out time.
The price we pay for this booking is not worth the money.
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酒店回复: Dear Shiek, Thank you for sharing your experience. We truly regret that your stay did not reflect the level of comfort and value we aim to provide. Our housekeeping schedule is designed for weekly stays; however, we are always happy to provide fresh linens and whatever we can to make the most of your stay. We apologize for any discomfort you experienced with the air conditioning and kitchen setup and will share these concerns with our maintenance and housekeeping teams to ensure better care moving forward. While our checkout time is standard across most hotels to allow for proper room preparation, we understand your perspective and appreciate your suggestions. We hope you will consider giving us another opportunity to provide a smoother and more enjoyable stay.Sincerely,Hotel Management
酒店挺不错的，干净卫生，房间安静，早餐也还可以，位置不错，很安全，附近开车去吃饭也近，总体满意，还会再来
不错，干净整洁，就是因为带厨房，所以感觉有点点味道，不算特别厉害，鼻子敏感就会感觉到。其他都很棒，洗手间卫生尤其不错
有味道 周边不方便 设施比较老
所有方面都不好。
这是我第一次也是最后一次住在那家酒店，服务太差，设施不值这个价钱，更糟糕的是，我的房间里显然有臭虫，我醒来时发现身上到处都是瘙痒和叮咬，我在退房前去接待处投诉，接待员只是说了声对不起。
住了 5 天，他们给了我一间一楼的房间，炉子很差，只有一个炉子能用，做饭时会冒烟，火警也会响起，这对我这个孕妇来说是一次非常糟糕的经历，网站上的图片差别很大，最后他们在第四天给我换了房间，因为我抱怨了，但那不是我付钱住的房间。一定要选择三楼，因为那里更好，我不会再回去了，我已经付了早餐费，但你给的却不是早餐，松饼和咖啡，就是这样，真是啊 🙄
我恩克珊拉
伟大的
Breakfast wasn't really like breakfast it was just muffins bars and coffee to go That condition worked but very noisy which I was surprised
I stayed here for 4 days. No daily cleaning service. They only clean after checking-out. There is no breakfast, just coffee and muffin 6-9am. When I switch on the air-conditioner, there is some stinking smell came. So, didn't used AC after that. $230 per night is not work for this hotel. The kitchen utils are rusty. Also, they are very strict on check-out time. They will knock your door sharp at 11am and give only 15-20 mins. Even though, I checked in late night around 1am, they have the strict 11am checkout time.
All these hotels should change from standard check-out time 11am instead they should have 24hours check-out time.
The price we pay for this booking is not worth the money.