Definitely looks like a hotel in Fallbrook and not much difference in price from the other places
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酒店回复: Dear Russell,Thank you for sharing your thoughts. We appreciate your perspective on our pricing and appearance. Our goal is to provide a comfortable, safe, and convenient stay, and we hope that our amenities and service added value to your experience. We’d love the chance to welcome you back in the future.Regards,Econo Lodge Inn & Suites Fallbrook Management
2.0分
情侣出游
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The Lady who checked us in was very nice.
the room was ok. nice size. the one couch was stained and dirty. the carpet was old and dirty. Noisy at night. hard to sleep. it smelled like smoke in the hallway. The price for one night was expensive.
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酒店回复: Dear Keri,Thank you for taking the time to share your experience. We're glad to hear that you received a warm welcome at check-in and that you appreciated the room size. However, we’re sorry to learn that other aspects of your stay didn’t meet expectations. We take cleanliness and guest comfort seriously. Your comments about the couch, carpet, noise, and hallway odor will be shared with our team for immediate review. We truly value your feedback and hope to have the opportunity to provide a better experience on your next visit.Thank you,Econo Lodge Inn & Suites Fallbrook Management
1.0分
商务出差
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Horrible place to stay. It's a housing for homeless and majority are long term staying. Dogs barking, random people knocking on doors late, not a safe location for sending my family. Had to explain to kids about ***** that were out and in the open. Never staying here again
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酒店回复: Dear Stephanie,Thank you for your feedback. We sincerely apologize for your negative experience, as this is not the standard we strive for. Your safety and comfort are our top priorities, and we're deeply sorry to hear that your stay was disrupted in this way. We will review your concerns with our team to ensure improvements. If you wish to discuss your experience further, please get in touch with us directly. Your input is valuable, and we take it seriously as we work to provide a better experience for all our guests.Sincerely,
3.0分
其他
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The sheets and towels were clean and the room was maintained well though outdated. It was very noisy with guests in other rooms up at all hours and very thin walls. If you check in “at night” you have to go to a little corner window outside and ring a bell. For a late night place to sleep and an early go, it was ok.
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酒店回复: Dear Dana,Thank you for taking the time to share your feedback! We’re glad to hear that the cleanliness of the sheets and towels, as well as the overall maintenance of the room, met your expectations. We also appreciate your understanding of the check-in process, especially for late-night arrivals.We apologize for the noise issues you experienced. We understand how important a quiet environment is for a restful stay, and we will look into ways to improve soundproofing in the rooms. Thank you again for your comments, and we hope to welcome you back for a more peaceful stay next time.Regards,Econo Lodge Inn & Suites Fallbrook Management
4.0分
其他
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The room was huge and clean, bed was comfortable. The downside of the hotel are the long term residents that smoke pot and have crying babies and make some noise at night. The walls are thin. It wasn't awful. It's a decent mediocre hotel. From what I can tell, the other low budget hotels in the neighborhood are much worse.
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酒店回复: Hello Mark,We appreciate your feedback on the size and cleanliness of the room. Rest assured, we will address your concerns for future improvements. Thank you for choosing to stay with us during your visit.
3.0分
其他
My room was slanted. Furniture was very old. Pretty noisy. Staff was very friendly and helpful
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酒店回复: Hello Patti, We appreciate your feedback on your recent stay. Our team values your kind words about our friendly staff. We will take note of your comments on the room condition to ensure we continue to improve for all our guests' comfort.
3.0分
其他
Nothingnspecial, nothing great. It is place you can sleep for the night. Would advise against brining kids. Does not feel safe.
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酒店回复: Hello ji, We value your feedback and regret to hear about your experience. Guest safety is our priority, and we encourage you to reach out to management with any specific concerns. We aim to address any issues promptly and ensure all guests feel comfortable during their stay.
5.0分
家庭亲子
The staff was very attentive and helpful. I will definitely stay there again.
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酒店回复: Hello Michael,We are thrilled to hear that you found our staff attentive and helpful during your stay. We appreciate your positive feedback and look forward to welcoming you back in the future.
4.0分
其他
It was clean. But noisy. Furnishings dated. Hallways carpet smelled dirty and dated.
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酒店回复: Hello Gabriela, We appreciate your feedback regarding the cleanliness of the hotel. We will certainly look into ways to address noise levels and update furnishings when necessary. Your comments about the hallways will be shared with our team for further review. Thank you for bringing this to our attention.
3.0分
家庭亲子
Our room was clean and the bedding was comfortable. A good stay.
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酒店回复: Hello Greg,We are delighted to hear that you found the room clean and comfortable during your stay with us. Your satisfaction is very important to us. If you have any further feedback or concerns, please do not hesitate to reach out to our management team. We appreciate your review and hope to welcome you back soon.
Definitely looks like a hotel in Fallbrook and not much difference in price from the other places
The Lady who checked us in was very nice.
the room was ok. nice size. the one couch was stained and dirty. the carpet was old and dirty. Noisy at night. hard to sleep. it smelled like smoke in the hallway. The price for one night was expensive.
Horrible place to stay. It's a housing for homeless and majority are long term staying. Dogs barking, random people knocking on doors late, not a safe location for sending my family. Had to explain to kids about ***** that were out and in the open. Never staying here again
The sheets and towels were clean and the room was maintained well though outdated. It was very noisy with guests in other rooms up at all hours and very thin walls. If you check in “at night” you have to go to a little corner window outside and ring a bell. For a late night place to sleep and an early go, it was ok.
The room was huge and clean, bed was comfortable. The downside of the hotel are the long term residents that smoke pot and have crying babies and make some noise at night. The walls are thin. It wasn't awful. It's a decent mediocre hotel. From what I can tell, the other low budget hotels in the neighborhood are much worse.
My room was slanted. Furniture was very old. Pretty noisy. Staff was very friendly and helpful
Nothingnspecial, nothing great. It is place you can sleep for the night. Would advise against brining kids. Does not feel safe.
The staff was very attentive and helpful. I will definitely stay there again.
It was clean. But noisy. Furnishings dated. Hallways carpet smelled dirty and dated.
Our room was clean and the bedding was comfortable. A good stay.