The room was ok, updated and seemed clean. The problem for us retirees is that we specifically stayed to relax and enjoy pool, which isn’t as nice or big as the pictures and hot tub , which didn’t have most jets working, just from floor in middle, and, lots of kids in Pool area, very noisy. We didn’t stay and just drove the two hours to home. We checked in and out in two hours forfeiting the money. Very disappointing for us but for families with kids it would be fine. Also hallways smelled like food like people were cooking in the rooms.
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酒店回复: I'm sorry to hear that you were so disappointed that you left. The pictures are of our pool - the only difference is that it was taken before we replaced the tables and chairs. Unfortunately, we can't control who is staying - which often includes families when a hotel has an indoor pool. I have messaged the maintenance manager with your comments regarding the jets, thank you. We do have guests staying in our apartment room and they were probably making their dinner.
4.0分
其他
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Great staff, noisy but nice
The room was fine, but the walls are thin and we were next to the pool. It was very loud right up until the pool closed at 10 PM. We had an early morning departure and didn't get much sleep. Otherwise, beds were comfortable and it was nice to have a separate bedroom from the sitting area. There was no A/C in the bedroom, just a weird fan in the wall between the living room and the bedroom, which light shined through if someone was in the living room while another was trying to sleep in the bedroom. There's also no elevator. It was no problem for us, but guests with mobility challenges be sure to request a first floor room. The staff was very helpful and friendly. If we are in the area again, I would stay again but I would require a corner room on the outside, not on the poolside.
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酒店回复: Thank you for your review. We do our best to accommodate special requests as far as your rooms' location. I'm sorry that you were disturbed.
4.0分
其他
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The room was large and comfortable, the beds were great. Only issue was that the mini fridge had a constant, loud hum that made it hard to sleep. Also could use 1-2 more chairs for the eating area since there were 3 of us in the room.
酒店回复: Thank you for your review.
5.0分
家庭亲子
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I just stayed here for 8 days on a sister trip. The staff was extremely friendly and helpful. The facility was clean and welcoming. The indoor pool and hot tub were a treat. I would definitely stay here again and would recommend it.
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酒店回复: So nice to hear that you enjoyed your Sister Trip! Thank you for your review!
5.0分
情侣出游
Easy parking& checkin.. shopping nearby.. restaurants within a mile .. saltwater fishing in famous Cape Cod Canal nearby.
酒店回复: Thank you for your review. We look foreward to seeing you again!
5.0分
情侣出游
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Our regular rate room was bigger than expected, with a mini kitchen-like area complete with two stools to sit at a countertop table. Very clean and well maintained, as well. Area is lovely, with a great restaurant next door (we didn't even need to drive there).
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酒店回复: Thank you for your review. We are very fortunate to have many great restaurants in town! We hope to see you again!
3.0分
其他
We left the room after 12 noon, so no one serviced and we had to leave trash, dirty towels in piles.
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酒店回复: I'm sorry, however, when you booked there was notification that short term stays would not have Housekeeping and the receptionist would have reminded you of that at check in. Thank you for choosing the Sandwich Lodge.
5.0分
其他
Clean room, excellent location, and the most beautiful thing about it is that the staff is so nice and kind.
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酒店回复: Thank you! I hope you had a wonderful time today! What a beautiful day it was for October! Enjoy the rest of your visit!
4.0分
其他
Overall clean, friendly staff. With vending machines broken they would carry items behind counter, very nice
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酒店回复: Thank you for your review. Yes, we are waiting for Coca Cola to come with the replacement parts. We hope you will stay again if traveling to Cape Cod.
4.0分
其他
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I would recommend this lodge. The rooms are spacious and clean, making for a comfortable stay. The complimentary breakfasts are convenient and enjoyable. While we didn't have a chance to use the indoor pool or hot tub, both appeared well-maintained and inviting—great options for relaxing. The town of Sandwich offers plenty of great dining choices, many just a short distance from the lodge. My only minor critiques are that the towels could use an upgrade, and the heating system was a bit noisy and couldn't be turned off, which was a bit inconvenient at night. Still, overall, it was a very pleasant stay, and I would happily return in the future.
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酒店回复: I'm sorry to hear about the heating unit. Each room controls their own heat, so you should have been able to turn it off. I have been to the room and it is functioning properly. We hope to see you again!
The room was ok, updated and seemed clean. The problem for us retirees is that we specifically stayed to relax and enjoy pool, which isn’t as nice or big as the pictures and hot tub , which didn’t have most jets working, just from floor in middle, and, lots of kids in Pool area, very noisy. We didn’t stay and just drove the two hours to home. We checked in and out in two hours forfeiting the money. Very disappointing for us but for families with kids it would be fine. Also hallways smelled like food like people were cooking in the rooms.
Great staff, noisy but nice
The room was fine, but the walls are thin and we were next to the pool. It was very loud right up until the pool closed at 10 PM. We had an early morning departure and didn't get much sleep. Otherwise, beds were comfortable and it was nice to have a separate bedroom from the sitting area. There was no A/C in the bedroom, just a weird fan in the wall between the living room and the bedroom, which light shined through if someone was in the living room while another was trying to sleep in the bedroom. There's also no elevator. It was no problem for us, but guests with mobility challenges be sure to request a first floor room. The staff was very helpful and friendly. If we are in the area again, I would stay again but I would require a corner room on the outside, not on the poolside.
The room was large and comfortable, the beds were great. Only issue was that the mini fridge had a constant, loud hum that made it hard to sleep. Also could use 1-2 more chairs for the eating area since there were 3 of us in the room.
I just stayed here for 8 days on a sister trip. The staff was extremely friendly and helpful. The facility was clean and welcoming. The indoor pool and hot tub were a treat. I would definitely stay here again and would recommend it.
Easy parking& checkin.. shopping nearby.. restaurants within a mile .. saltwater fishing in famous Cape Cod Canal nearby.
Our regular rate room was bigger than expected, with a mini kitchen-like area complete with two stools to sit at a countertop table. Very clean and well maintained, as well. Area is lovely, with a great restaurant next door (we didn't even need to drive there).
We left the room after 12 noon, so no one serviced and we had to leave trash, dirty towels in piles.
Clean room, excellent location, and the most beautiful thing about it is that the staff is so nice and kind.
Overall clean, friendly staff. With vending machines broken they would carry items behind counter, very nice
I would recommend this lodge. The rooms are spacious and clean, making for a comfortable stay. The complimentary breakfasts are convenient and enjoyable. While we didn't have a chance to use the indoor pool or hot tub, both appeared well-maintained and inviting—great options for relaxing. The town of Sandwich offers plenty of great dining choices, many just a short distance from the lodge. My only minor critiques are that the towels could use an upgrade, and the heating system was a bit noisy and couldn't be turned off, which was a bit inconvenient at night. Still, overall, it was a very pleasant stay, and I would happily return in the future.