We stayed one nite on our way home from our east coast vacation. The room was okay, but it was very loud when doors closed close to our room. Breakfast was good.
4.0分
家庭亲子
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Rooms are average, what you expect from a mid priced hotel.
Breakfast was good, the one quirk is they don't have oatmeal(they usually have packets but didn't have any one of the days we were there)
The gym was the most lacking feature. It's a NON air conditioned room that's just big enough to hold a bike, treadmill, and elliptical(Which wasn't working).
They advertise it's near a rail trail, but the section we walked near the locks was REALLY isolated, definitely not somewhere to go alone.
5.0分
其他
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Great stay, friendly staff,n
We stayed for 3 nights, 2nd time staying here and had a great experience. The staff were notably friendly, so much that I'm writing this review. They were very friendly and helpful! The room was spacious, bed very comfortable and the food options in the morning were solid and typical of a HIE. It's next door to two restaurants so it's very convenient to walk to dinner, and there's an amazing bagel place (Willie's) just over the bridge for bigger breakfast options and lunch.
3.0分
其他
Needs Updating
Needs updating and more thorough cleaning. Breakfast was good and staff was very friendly and helpful.
5.0分
朋友出游
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We picked it because close to Empire State Trail as we go from Buffalo to Albany and that they allow us to bring bikes into our rooms. Breakfast good, staff friendly
5.0分
家庭亲子
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The gentleman at check was very nice and personable. Staff was pleasant, allowing us to use the restaurant area to gather our large group. Would definitely recommend this hotel.
5.0分
家庭亲子
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We were warmly greeted on our early arrival by the front desk staff member. He quickly accommodated our request for a first floor room, provided us with snacks, and thanked us for our business.
Housekeeping provided us with extra bath towels immediately and another staff member kindly greeted my elderly mom and held the door open for her while she used her walker to get into the hotel.
The service level at this hotel far surpasses other hotels in the area. We will be repeat customers. The hotel backs to a lovely park on the Erie River and many people
were enjoying a walk in the early evening. The highway exit is just down the road. Many dining options await travelers. Stay at this hotel.
房间还可以，装修比较老旧
停下来过夜。我们感觉很安全，但房间和酒店似乎有点破旧。家具都破烂不堪。房间乍一看很干净，但浴室却很脏，这让我们对其他地方的清洁度产生了怀疑。墙壁和天花板上溅满了污渍。浴帘上粘着大块物质，沐浴皂上残留着残留物，浴缸和天花板上还有头发。
伟大的
We stayed one nite on our way home from our east coast vacation. The room was okay, but it was very loud when doors closed close to our room. Breakfast was good.
Rooms are average, what you expect from a mid priced hotel.
Breakfast was good, the one quirk is they don't have oatmeal(they usually have packets but didn't have any one of the days we were there)
The gym was the most lacking feature. It's a NON air conditioned room that's just big enough to hold a bike, treadmill, and elliptical(Which wasn't working).
They advertise it's near a rail trail, but the section we walked near the locks was REALLY isolated, definitely not somewhere to go alone.
Great stay, friendly staff,n
We stayed for 3 nights, 2nd time staying here and had a great experience. The staff were notably friendly, so much that I'm writing this review. They were very friendly and helpful! The room was spacious, bed very comfortable and the food options in the morning were solid and typical of a HIE. It's next door to two restaurants so it's very convenient to walk to dinner, and there's an amazing bagel place (Willie's) just over the bridge for bigger breakfast options and lunch.
Needs Updating
Needs updating and more thorough cleaning. Breakfast was good and staff was very friendly and helpful.
We picked it because close to Empire State Trail as we go from Buffalo to Albany and that they allow us to bring bikes into our rooms. Breakfast good, staff friendly
The gentleman at check was very nice and personable. Staff was pleasant, allowing us to use the restaurant area to gather our large group. Would definitely recommend this hotel.
We were warmly greeted on our early arrival by the front desk staff member. He quickly accommodated our request for a first floor room, provided us with snacks, and thanked us for our business.
Housekeeping provided us with extra bath towels immediately and another staff member kindly greeted my elderly mom and held the door open for her while she used her walker to get into the hotel.
The service level at this hotel far surpasses other hotels in the area. We will be repeat customers. The hotel backs to a lovely park on the Erie River and many people
were enjoying a walk in the early evening. The highway exit is just down the road. Many dining options await travelers. Stay at this hotel.