酒店回复: Hello Penny, We appreciate your feedback and apologize for any inconvenience experienced during your stay. Guest satisfaction is important to us, and we take all comments seriously in order to improve our services. We encourage you to reach out directly to the management team to address your concerns further. Thank you for sharing your experience with us.
2.0分
其他
原文
翻译提供方:Google
我们决定不再入住其他 Best Western 酒店。这家酒店简陋破旧。
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酒店回复: Dear Guest, We are grateful for your feedback and regret to hear about your experience. Your comments will be shared with our team for their awareness and future improvements. Thank you for bringing this to our attention.
1.0分
情侣出游
原文
翻译提供方:Google
我不会再住那里了。另外,有些浴室很脏,价格太贵了。
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酒店回复: Hello Omar, We are disappointed to hear about your experience and regret that our pricing did not match your expectations. We value your feedback and will address your concerns with our team for improvements. Thank you for sharing your thoughts with us.
2.0分
其他
原文
翻译提供方:Google
我不喜欢半夜起床发现浴室门不知怎么锁上了。不得不去前台
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酒店回复: Hello Melissa, We apologize for the inconvenience you experienced with the bathroom door. Please rest assured that we will address this issue promptly. Thank you for bringing it to our attention.
2.0分
其他
原文
翻译提供方:Google
永不回头!
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酒店回复: Hello Victor,We're sorry to hear that you don't plan on returning. We appreciate your feedback and invite you to connect with our management team to discuss your experience further.
5.0分
其他
Great room...Great customer service...checking in was very nice and the night attendant was very helpful.
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酒店回复: Hello Joseph,Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed the great room and received excellent customer service during your stay, especially from our night attendant. Your positive comments will motivate our team to continue providing exceptional experiences for our guests. We hope to welcome you back in the future for another memorable stay. Safe travels!
3.0分
其他
Room was pretty comfortable. We spilled something on the floor and when we wiped it up we saw that the floor was quite dirty.
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酒店回复: Hello Steffi,Thank you for your feedback regarding your experience. We're pleased to hear that you found the room comfortable. We appreciate your comments about the cleanliness, as they help us understand where improvements can be made. Ensuring a clean environment for our guests is a priority for us. We hope you enjoyed your stay otherwise and consider visiting us again in the future.
3.0分
商务出差
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The property looks and feels a little old and run down. Everything is adequate - clean and properly stocked. It's a perfectly adequate place to stay, just not a stand-out in its category in any way.
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酒店回复: Hello Jennifer,Thank you for your feedback. We strive to maintain a clean and functional environment for our guests, and we're pleased to hear that you found the accommodations adequate. Your comments about the property's appearance are valuable, and we appreciate your input. We continuously evaluate ways to enhance our guest experience and hope you consider staying with us again in the future to see any improvements made.
感觉就像公寓式酒店,私密性很好。早餐还行,有华夫饼、枫糖浆、普通咖啡和一些酸奶等,基本款。酒店位置对我来说很好,靠近餐馆,有充足的停车位,即使是大型车辆也能停。酒店服务很好,在我洗衣和打扫房间方面提供了很大帮助。
酒店有点破旧,床很不舒服。浴室地板上到处都是头发。房间是禁烟房,但有人在里面吸烟,烟味很浓。办理入住花了很长时间。我不推荐这家酒店
我们决定不再入住其他 Best Western 酒店。这家酒店简陋破旧。
我不会再住那里了。另外,有些浴室很脏,价格太贵了。
我不喜欢半夜起床发现浴室门不知怎么锁上了。不得不去前台
永不回头!
Great room...Great customer service...checking in was very nice and the night attendant was very helpful.
Room was pretty comfortable. We spilled something on the floor and when we wiped it up we saw that the floor was quite dirty.
The property looks and feels a little old and run down. Everything is adequate - clean and properly stocked. It's a perfectly adequate place to stay, just not a stand-out in its category in any way.
住得很舒适,员工很友善,房间也很干净。地理位置优越,总体来说是一次愉快的体验。