Accessible room but the shower bench was broken when we arrived. Walls very thin, could hear neighbors in the middle of the night very loudly, one of the door locks was broken. Looks like no one has done a walk through in a bit.
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酒店回复: Dear Guest, Dearly apologize for any inconvenience during your stay. Your comments are important to us and we will keep them in mind as we are always working to improve our guest experience. We look forward to providing an excellent stay in the future. Thank you
3.0分
其他
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I had a reservation at another hotel - which no one had mentioned was closed at the time of booking. Birmingham was sold out for the weekend and this was the only hotel available.
Took a few minutes for the gentleman at the front desk to acknowledge us, he was doing something on the computer. The hotel is an old property, room was musty smelling. Bed was comfortable. Breakfast was less than ideal. Good for an overnight stay.
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酒店回复: Dear Christine, Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive positive feedback. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
4.0分
商务出差
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Clean room
Room was clean. Bed was just ok. Bath and toilet clean. Enjoyed the one night stay for local business trip. Breakfast was less than desirable but it was what it was advertised. Would stay again.
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酒店回复: Dear John, Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive positive feedback. We noted about breakfast items. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
4.0分
其他
Overall, I like this place the only negative or frustration is the thermostat didn’t seem adjustable
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酒店回复: Dear Guest, Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. It is always a pleasure to receive positive feedback. We noted about thermostat issue you experienced. Here at Microtel Inn and Suites by Wyndham, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.
1.0分
其他
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Do not stay here!!
Do not stay here! Air was broken. There was smoking in the building. There were no cars in the parking lot. I did not feel safe, therefore asked for a refund. They have still not agreed to a refund.
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酒店回复: Dear Guest, Dearly apologize for any inconvenience during your stay. Your comments are important to us and we will keep them in mind as we are always working to improve our guest experience. We look forward to providing an excellent stay in the future. Thank you
4.0分
其他
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It was ok. I found a piece of hair in the bed. It look clean but hair is hair. And the room smelled like cigarettes smoke. I thought that all hotel's are smoke free.
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酒店回复: Dear Micah, Thank you for taking the time to tell us about your experience at Microtel Inn & Suites by Wyndham Hoover/Birmingham. We are sorry that your experience did not meet your expectations. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Microtel Inn and Suites by Wyndham, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
床很舒服，但房间很热。
酒店还不错，床很舒服，浴室也很干净。可惜我们到达前房间没有开空调，所以房间温度只有80华氏度（约27摄氏度）。我把空调开到最大，花了一整晚才把温度降到70华氏度（约21摄氏度）。早餐虽然没什么特别的，但总体来说还算满意。
糟糕的酒店
这家酒店脏乱差，臭气熏天，一股霉味儿。我一进房间，就闻到一股霉味儿。白天下起雨来，房间里至少积了半英寸深的水。从房间之前被水淹过的气味就能看出来，但他们还是把这个房间租出去了。绝对令人无法接受。
千万别住这里
房间的地板很脏，踢脚板也很脏。浴缸周围的装饰条缺失，橱柜也很脏。我们到达时发现空调盖脱落了，我们把它装回去并通知了前台。前台工作人员说她知道这件事，是她没装好。酒店也很吵，隔壁的正常谈话都能听到。楼上的房间听起来像是在打保龄球。早餐只有一盘热食（鸡蛋、香肠和肉汁），其他都是预先包装好的（华夫饼等）。
很好又安静
只是路过，简单又愉快。
Accessible room but the shower bench was broken when we arrived. Walls very thin, could hear neighbors in the middle of the night very loudly, one of the door locks was broken. Looks like no one has done a walk through in a bit.
I had a reservation at another hotel - which no one had mentioned was closed at the time of booking. Birmingham was sold out for the weekend and this was the only hotel available.
Took a few minutes for the gentleman at the front desk to acknowledge us, he was doing something on the computer. The hotel is an old property, room was musty smelling. Bed was comfortable. Breakfast was less than ideal. Good for an overnight stay.
Clean room
Room was clean. Bed was just ok. Bath and toilet clean. Enjoyed the one night stay for local business trip. Breakfast was less than desirable but it was what it was advertised. Would stay again.
Overall, I like this place the only negative or frustration is the thermostat didn’t seem adjustable
Do not stay here!!
Do not stay here! Air was broken. There was smoking in the building. There were no cars in the parking lot. I did not feel safe, therefore asked for a refund. They have still not agreed to a refund.
It was ok. I found a piece of hair in the bed. It look clean but hair is hair. And the room smelled like cigarettes smoke. I thought that all hotel's are smoke free.