酒店回复: Dear Guest,Thank you for your feedback! We're glad to hear you had a positive check-in experience and appreciated the cleanliness and in-room amenities like the dishwasher. We apologize for the inconvenience with the towel supply—this is something we’ll definitely work on. We hope to welcome you and your family back soon!Sincerely, Hotel Manager
1.0分
其他
原文
翻译提供方:Google
我不会再去了,这家酒店没什么可玩的
2.0分
其他
I was charged deposit fee and it’s still being charged to me account. Don’t know why I am being charged. I was clean, quiet and left on time.
展开
酒店回复: Dear Guest,We are glad to know your stay was clean and quiet and that you departed smoothly, as this reflects the type of experience we want every guest to enjoy. Your note about the deposit concern is important, and our team is always ready to review account details directly and provide clear information so everything is fully understood. We appreciate you sharing this so we can ensure better clarity for future visits.Sincerely,Hotel Manager
1.0分
商务出差
展开
First room was dirty and sewage was backed up into the bathroom sink. Smell and looked horrible. Was allowed to move but new room was on interstate side which made sleep almost impossible. Vending machines were broken so no cold drinks. Breakfast pancake machine out of order. Had cold cereal and small actives yogurt. Very limited selection. Eggs were pre made and refrigerated. Appeared to be dry and discolored. Overal the worst experience in years.
展开
酒店回复: Dear Guest,Thank you Elbert for sharing your detailed feedback. We are truly sorry to hear about the issues you experienced during your stay. Your comments regarding room condition, noise, and breakfast have been shared with our team for improvement. We appreciate your honesty and hope to offer a much better stay next time.Sincerely, Hotel Manager
4.0分
家庭亲子
展开
The room was clean. Absolutely love that i cpuld adjust the temp in my room and was able to use the continuous fan for white noice. Breakfast was so-so. Pancake machine broken. Still tasted good.
展开
酒店回复: Dear Guest,Thank you Tabitha for sharing your kind feedback. We are glad you enjoyed the comfort of your room and appreciated the temperature control and fan option. Your comments about breakfast are helpful and will be reviewed. We hope to make your next stay even more enjoyable and satisfying.Sincerely, Hotel Manager
3.0分
其他
展开
Generally, the room was all right. Had a bit of a hassle checking-in, but generally fine. My biggest was complaint was that I killed multiple cockroaches in the bathroom. I know it's Alabama and the climate is conducive to this type of insect, but you always expect better and to not have this problem in some place you are paying a great deal of money to use, especially when there are children in the room.
展开
酒店回复: Dear Guest,“Thank you for sharing your feedback. We’re glad your overall stay was generally fine, but we sincerely apologize for the issues you encountered with pests and the check-in experience. Cleanliness and guest comfort are top priorities, and we’ll address this with our housekeeping and maintenance teams immediately. We appreciate your comments and hope to provide a better experience in the future.”Sincerely, Hotel Manager
5.0分
家庭亲子
展开
Found this great spot just a 25-minute scenic motorcycle ride from the Barber Museum.
The staff were all super friendly and helpful. While it's an older hotel, the rooms and property are well-maintained and spotless.
The area has plenty of food options, including the excellent Flying Biscuit for breakfast.
We were very happy with the fair price and location and would definitely stay here again.
展开
酒店回复: Dear Elizabeth,We are thrilled to hear that you enjoyed your stay with us. It is wonderful that you found our staff friendly and helpful, the rooms and property well-maintained and spotless, and appreciated our convenient location near dining and attractions.Your kind feedback encourages our team to continue providing excellent service and a comfortable, welcoming experience for all our guests. We look forward to hosting you again on your next visit.Sincerely,Hotel Manager
5.0分
情侣出游
展开
The front desk was very kind and helpful. When we first got out room, the toilet wasn't quite clean, so the front desk gave us a different room. Very clean and comfortable.
展开
酒店回复: Dear Guest,Thank you for sharing your experience. We are glad to hear that our front desk staff was kind and helpful and that you found your new room very clean and comfortable. We strive to ensure every guest has a pleasant stay, and your feedback reinforces our commitment. We look forward to welcoming you back on your next visit.Sincerely,Hotel Manager
房间很干净,地理位置也很好。没有USB充电口,早餐也差强人意,但这个价格非常划算了,下次还会再来。
我喜欢这个房间,但地毯有股浓烈的异味,淋浴时还会发出刺耳的哨声,也许是需要维修了。早餐有我喜欢的华夫饼。
办理入住的工作人员非常友好。酒店非常干净,房间里有洗碗机,这对我们全家出行来说非常实用。他们没有足够的毛巾;这个问题需要解决。
我不会再去了,这家酒店没什么可玩的
I was charged deposit fee and it’s still being charged to me account. Don’t know why I am being charged. I was clean, quiet and left on time.
First room was dirty and sewage was backed up into the bathroom sink. Smell and looked horrible. Was allowed to move but new room was on interstate side which made sleep almost impossible. Vending machines were broken so no cold drinks. Breakfast pancake machine out of order. Had cold cereal and small actives yogurt. Very limited selection. Eggs were pre made and refrigerated. Appeared to be dry and discolored. Overal the worst experience in years.
The room was clean. Absolutely love that i cpuld adjust the temp in my room and was able to use the continuous fan for white noice. Breakfast was so-so. Pancake machine broken. Still tasted good.
Generally, the room was all right. Had a bit of a hassle checking-in, but generally fine. My biggest was complaint was that I killed multiple cockroaches in the bathroom. I know it's Alabama and the climate is conducive to this type of insect, but you always expect better and to not have this problem in some place you are paying a great deal of money to use, especially when there are children in the room.
Found this great spot just a 25-minute scenic motorcycle ride from the Barber Museum.
The staff were all super friendly and helpful. While it's an older hotel, the rooms and property are well-maintained and spotless.
The area has plenty of food options, including the excellent Flying Biscuit for breakfast.
We were very happy with the fair price and location and would definitely stay here again.
The front desk was very kind and helpful. When we first got out room, the toilet wasn't quite clean, so the front desk gave us a different room. Very clean and comfortable.